Great service, all the staff were amazing and really kind. Managed to get myself a smashing car on finance in just 2 days with a free test drive, 2 year warranty and protective cover outside and in.... Ver más
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Consulta las opiniones de los clientes
I have nothing but dislike for Ford and after 15 years I will be looking at alternatives at my next change. Poor engineering in the Puma and absolute lack of empathy at point of critical repai... Ver más
La empresa ha respondido
Just bought a car from evans halshaw at the Blackburn dealer was met by Nick Samworth who came straight to us listened what we needed talked through our options picked a car went back day after drov... Ver más
La empresa ha respondido
Don’t buy a used car from this garage, sell faulty cars. Bought a car on the 21st October, tried calling the next day with issues, sales guy never returned my calls. Car was off the road for 5 weeks,... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Escrito por la empresa
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Información de contacto
Whitebirk Drive, BB1 3HT, Blackburn, Reino Unido
- 01254 506222
3,8
Muy bueno
408 opiniones
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Respuesta de Evans Halshaw - Ford Blackburn
Hi Nicholas,
Thank you for such a positive review.
Have a wonderful day!
Evans Halshaw Customer Services
Mis sold products- Be Careful what you agree to.
Customer pack at £99 added and no option verbally given to not have it added. Told it was neccessary on all purchases! Con
Overcharged and difficult getting money back!
Also beware if they organise your vehicle tax- they will input your personal details in a third party website!
2 de abril de 2025
Opinión espontánea
Respuesta de Evans Halshaw - Ford Blackburn
Hi Ian,
We understand your frustration with the customer pack and the difficulty you experienced getting a refund. We strive to provide clear and transparent pricing, and we apologise if this was not the case in your experience.
We are also aware of the concern regarding vehicle tax and personal details. We take data privacy seriously and will investigate this matter further.
Evans Halshaw Customer Services
Excellent service
31 de marzo de 2025
Respuesta de Evans Halshaw - Ford Blackburn
Hi Michael,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Customer Services
I did not visit and do not know how you…
I did not visit and do not know how you got my details
21 de marzo de 2025
Respuesta de Evans Halshaw - Ford Blackburn
Hi Mr Payne,
We are sorry to hear this.
Please can you email service.followup@evanshalshaw.com so we can investigate this further.
Evans Halshaw Customer Services
Good no problems staff very good and…
Good no problems staff very good and knowledgeable
20 de marzo de 2025
Respuesta de Evans Halshaw - Ford Blackburn
Hi Mr Wellington,
Thank you for your kind words.
We're glad you had a positive experience.
Evans Halshaw Customer Services
After sales debacle
Buying car no problems. After sales diabolical. Reported brake issues ( discs warped), refused to believe me. Offered to carry out AA inspection, if EH Blackburn were wrong they paid. Refused. Told to take car to nearest EH garage. Glasgow branch inspected car and agreed with me. Contacted EH to inform them of the findings. It took both branches a couple of weeks to agree cost. On the 3rd of March EH Glasow carried out the repair successfully. As off the 10 March have heard nothing from EH Blackburn , even to ask how did we get on. Unacceptable. Took the shine out of buying the car. Glasgow branch thanks 10/10.
27 de enero de 2025
Opinión espontánea
Respuesta de Evans Halshaw - Ford Blackburn
Hello Hugh,
We understand your frustration with the after-sales experience.
We strive to provide excellent customer service and are disappointed to hear that your experience did not meet your expectations.
We appreciate your feedback and will use it to improve our processes.
We're glad that the Glasgow branch was able to assist you and resolve the brake issue.
Evans Halshaw Customer Services
We bought a used car from Evans Halshaw…
We bought a used car from Evans Halshaw Blackburn. The whole experience was pleasant. Our salesman worked very hard to get us the deal and product we were looking for.
I'd definitely recommend.
24 de febrero de 2025
Respuesta de Evans Halshaw - Ford Blackburn
Hello David,
Thank you for your kind words.
We are delighted to hear that you had a positive experience with us.
We are grateful for your recommendation and appreciate your feedback.
Evans Halshaw Customer Services
Respuesta de Evans Halshaw - Ford Blackburn
Hello Gavin,
Thank you for the positive review.
Take care,
Evans Halshaw Customer Services
Excellent service by the team at…
Excellent service by the team at Blackburn polite and courteous, received a first rate service and MOT will definitely e using I the future
3 de marzo de 2025
Respuesta de Evans Halshaw - Ford Blackburn
Hi Sharon,
Thank you for your kind words and 5-star rating!
We are delighted to hear you were happy with the service and communication provided.
We appreciate your feedback.
Evans Halshaw Customer Services
New car purchase
I was dealt with by a very friendly and informative salesperson in Ellie with the help of Matt. A first class experience and will definitely recommend them.
1 de marzo de 2025
Respuesta de Evans Halshaw - Ford Blackburn
Hi,
Ellie and Matt are fantastic representatives who are dedicated to providing excellent customer service.
We appreciate your kind words and recommendation.
Evans Halshaw Customer Services
My vehicle engine had broke on me…
My vehicle engine had broke on me causing distress and interuption with my buisness. Mr asad and Mr izaaz from Blackburn Evanhalshaw made the process very easy for myself. With the finance agreement selecting the vehicle and getting me back on the road. I would recommend these guys to anyone looking to change thier vehicle.
28 de febrero de 2025
Opinión espontánea
Respuesta de Evans Halshaw - Ford Blackburn
Hi Hammad,
We understand how stressful it can be when your vehicle breaks down, and we're glad that our team was able to make the process easier for you.
We're proud of our team's commitment to providing excellent customer service and helping our customers get back on the road.
Evans Halshaw Customer Services
Asad is whom you need to speak too.
I don't usually do reviews unless someone has exceeded my already high expectation of customer service. Asad is the only person you need to speak too in this dealership to get what you want, a dream car. I drove 2 hours to see him, brilliant knowledge, wasn't pushy, very chill, we worked on getting the monthly costs to somewhere I'm happy with and we did this. He kept me updated even after working hours which is above and beyond, we even had a problem signing the northridge finance agreement which had nothing to do with evans halshaw and everything to do with northridges useless system but asad had an idea, sent it to my local which I wet signed, fired it back and within 1 day I was collecting my car, brilliant hand over, explained every step and last of all he advised my partner and I too visit a local halal eat in called 16th street. Let me tell you right now, these smash burgers are literally the best tastiest, crispiest well prepared burgers I've had, fries were beautiful as I opted for one with cheesy sauce and diced crispy chicken. Low prices, big potions, clean and slick service through and through. I thank you eternally Asad if you get to see this and for those customers reading, just go see him, simple.
18 de febrero de 2025
Opinión espontánea
Respuesta de Evans Halshaw - Ford Blackburn
Hi Gareth,
Thank you for your kind words and for taking the time to share your experience.
We are thrilled to hear that you had such a positive experience at Ford Blackburn and that Asad went above and beyond to help you find your dream car.
We are proud of our team's commitment to providing exceptional customer service and we are delighted that Asad was able to make your car buying journey enjoyable.
We appreciate your feedback and will share it with Asad.
Evans Halshaw Customer Services
Evans Halshaw is a great company to deal with, fantastic staff, brilluant service, would highly recommend.
Evans Halshaw is a great company to deal with. Great staff,fantastic service and I love my new car.
3 de enero de 2025
Respuesta de Evans Halshaw - Ford Blackburn
Hi Gillian,
Thank you for your kind words!
We are delighted to hear you had a positive experience and are happy with your new car. We appreciate your feedback.
Evans Halshaw Customer Services
Thanks Asad
Asad made the buying process very easy, he was flexible and answered all my questions. It went smoothly from start to finish and I am now enjoying my new car, thanks for your help, Lewis
7 de febrero de 2025
Opinión espontánea
Respuesta de Evans Halshaw - Ford Blackburn
Hi Lewis,
It's wonderful to know that you found the buying process easy and that your questions were answered thoroughly by Asad.
We're happy you're enjoying your new car and appreciate you taking the time to share your feedback.
Evans Halshaw Customer Services
Respuesta de Evans Halshaw - Ford Blackburn
Hi Terence,
We're thrilled to hear you found our service spot on!
Your satisfaction means the world to us.
Evans Halshaw Customer Services
Delivery lies
I was told the car would be delivered within three days but one week later I do not even have a delivery date.
3 de febrero de 2025
Respuesta de Evans Halshaw - Ford Blackburn
Hi,
We're disappointed to see you haven’t had a positive experience.
Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.
Please contact us at service.followup@evanshalshaw.com and we will ensure to put you in contact with the leadership team.
Thank you,
Evans Halshaw Customer Services
The car we found was perfect for us!
The car we found was perfect for us and the salesman Reyno was fantastic.
31 de enero de 2025
Respuesta de Evans Halshaw - Ford Blackburn
Hi Warren,
We're thrilled to hear you found the perfect car and that Reyno provided such a positive experience.
Evans Halshaw Customer Services
Purchased my 3rd car from here through…
Purchased my 3rd car from here through Adam, every time I have had a car it’s been smooth and quick to get, he goes above and beyond to get the best affordable deal within my price range, and find my ideal car. I wouldn’t go elsewhere to get a car, big thank you again Adam!
30 de enero de 2025
Opinión espontánea
Respuesta de Evans Halshaw - Ford Blackburn
Hi,
We are thrilled to hear about your positive experience with Adam.
We strive to provide our customers with a smooth and efficient car buying experience, and it's wonderful to know that Adam has exceeded your expectations.
We appreciate your loyalty and look forward to serving you again in the future.
Evans Halshaw Customer Services
Great buying experience
Myself and my partner had a fantastic experience at the Blackburn Branch of Evans Halshaw dealing with Renyo. We viewed and test drove a car a week ago but unfortunately it sold as we'd gone away to make a decision regarding the purchase. Renyo gave some great advice and wasn't pushing or overbearing regarding that sale. We went away to try and source a similar car but knew we wanted to deal with Renyo. Due to his excellent customer service, I reached out to Reyno as we'd seen a similar car but at a Leeds branch. Renyo arranged it to be moved to our local branch for us to purchase. He went above and beyond. He wasn't pushy, completely honest and very witty. Even made a nice hot chocolate too!!! Would definitely recommend purchasing a car from Renyo! We now have our perfect family car.
31 de enero de 2025
Opinión espontánea
Respuesta de Evans Halshaw - Ford Blackburn
Hi Kimberley,
We are thrilled to hear about your fantastic experience at our Blackburn dealership.
It's wonderful to know that Renyo provided such exceptional customer service, his dedication to helping you find the perfect family car, even going above and beyond to arrange the transfer from another branch, is truly commendable.
We are proud to have such dedicated and helpful team members like Renyo who strive to make every customer feel valued and supported.
Evans Halshaw Customer Services
Fantastic top notch service
Fantastic top notch service, even for just an MOT. Car booked in for MOT, they also gave it a health check and min valet and wash. This is an exceptional level of service.
27 de enero de 2025
Respuesta de Evans Halshaw - Ford Blackburn
Hi Martin,
Thank you for your kind review and 5-star rating!
We are delighted to hear that you were happy with the service you received.
We appreciate your feedback and will share it with the team.
Evans Halshaw Customer Services
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