Chester branch Absolutely hopeless saw a ford ranger on auto trader went down to see if we could test drive the salesmen said sorry it is awaiting prep can we have a look inside sorry I can’t find t... Ver más
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Consulta las opiniones de los clientes
We decided to sell our car to Evans Halshaw.. I can honestly say the whole experience from start to finish was effortless.. we made an appointment online with an indicative figure. We were met by Jam... Ver más
La empresa ha respondido
Rachel was super in the way she looked after us. She sent us possible vehicles she could get in for us. Knowledgeable about the car we ended up buying. Helped as consider different specs without being... Ver más
La empresa ha respondido
Received fantastic service from Phil when purchasing a used Fiesta. He made sure the deal was right for me. I would highly recommend.
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Escrito por la empresa
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Información de contacto
Sovereign Way, CH1 4QJ, Chester, Reino Unido
- 01244 389500
4,2
Muy bueno
601 opiniones
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Don't use
Don't use, awful customer service,I bought a car pendingva test drive. As I was on my way literally 5minsxaway I got a call to say that'd sold the car. I'd arranged with Chelsea to buy it after days of unnecessary negotiation over the value of my car. Unbelievable I feel they owe me fuel money for my wasted journey to BUY THE CAR,.....
9 de octubre de 2024
Opinión espontánea
Respuesta de Evans Halshaw - Ford Chester
Hi,
We understand your frustration and apologise for the inconvenience caused.
We strive to provide excellent customer service and are disappointed to hear that your experience did not meet your expectations.
We will investigate this matter further to understand what happened and ensure that similar situations are avoided in the future.
Evans Halshaw Customer Services
Sold my car to Evans Halshaw at Chester…
Sold my car to Evans Halshaw at Chester what a easy and fantastic service from my online valuation to booking my appointment easy and simple was contact by Jamie Crawford head of sell your car Chester who met us on the day checked car over and delta with all the paper work in a very professional and seamless manner even honoured the online price could not ask for anymore honestly if you thinking of selling your car give these guys a call you won’t be disappointed the only down side was there is no direct line to Jamie and on a couple of occasions could not get anyone to answer the phone come on guys let’s get Jamie a direct line or at least some were you can leave a message for a call back apart from this keep up the good work and Jamie is a real credit to your organisation from a very HAPPY customer..
27 de septiembre de 2024
Opinión espontánea
Respuesta de Evans Halshaw - Ford Chester
Hi Mr Campbell,
Thank you for your kind words and for taking the time to share your experience.
We're thrilled to hear that you had a positive experience selling your car to us.
We appreciate your feedback regarding the ease of the process and the excellent service you received from Jamie.
We are committed to providing our customers with a seamless and enjoyable experience, and it's wonderful to know that we achieved that for you.
Evans Halshaw Customer Services
Chelsea wan a great sales woman as…
Chelsea wan a great sales woman as always! Thank you so much :)
4 de octubre de 2024
Respuesta de Evans Halshaw - Ford Chester
Hello,
Chelsea will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
Excellent Service
We took our car to Evans Halshaw after receiving an on line valuation and assumed it would be like other car buyers whereby they greatly reduce their valuation. Not so at Evans Halshaw from the moment we met Jamie he was very polite and professional, he talked us through what their process was. We were happy for them to go ahead, & check our car and really pleased with the final valuation which we accepted. We would recommend going to Evans Halshaw to any of our friends and family in the future. Thank you Jamie.
3 de octubre de 2024
Opinión espontánea
Respuesta de Evans Halshaw - Ford Chester
Hi,
We appreciate your kind words and are thrilled to hear about your positive experience with Jamie.
It's wonderful to know that our team was able to provide you with a smooth and transparent process.
We're committed to offering fair valuations and providing exceptional customer service.
We're glad you were pleased with the final valuation and hope to welcome you back in the future.
Evans Halshaw Customer Services
Picked Up A Brand New Puma ST Line X
I thought the staff Matt, Syraz, Ian and Adam were all very professional and helpful. They explained everything to me and I am very impressed with the car.
30 de septiembre de 2024
Opinión espontánea
Respuesta de Evans Halshaw - Ford Chester
Hello Debbie,
Thank you for your kind words.
We're delighted to hear you had a positive experience and appreciate your feedback.
Evans Halshaw Customer Services
Respuesta de Evans Halshaw - Ford Chester
Hi Richard,
Thanks for the great rating!
We are always happy to help.
Evans Halshaw Customer Services
Friendly and helpful staff
Friendly and helpful staff. The service was quick
30 de septiembre de 2024
Respuesta de Evans Halshaw - Ford Chester
Hi Grace,
We always appreciate positive reviews!
Thank you, and happy motoring!
Evans Halshaw Customer Services
Excellent service
Excellent service, Jamie was very helpful and gave the price quoted.
27 de septiembre de 2024
Opinión espontánea
Respuesta de Evans Halshaw - Ford Chester
Hi Chris,
Thank you for your positive review.
Jamie and the rest of the team are always happy to help!
Have a great day!
Evans Halshaw Customer Services
Prompt service and comfortable waiting…
Prompt service and comfortable waiting area/coffee
25 de septiembre de 2024
Respuesta de Evans Halshaw - Ford Chester
Hi Judith,
Thank you for your kind words.
We're glad you had a positive experience.
Evans Halshaw Customer Services
Everyone was very helpful and friendly
Everyone was very helpful and friendly
19 de septiembre de 2024
Respuesta de Evans Halshaw - Ford Chester
Hi Mary,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
Impressive fault finding
A fault had developed on the steering of my Fiesta that seemed to baffle other garages that looked at it. Evans Halshaw quickly sorted the problem, keeping me advised on the progress of the work being carried out. More than pleased with their quality service.
18 de septiembre de 2024
Respuesta de Evans Halshaw - Ford Chester
Hi Mrs Davies,
We appreciate your kind words and are thrilled to hear that we were able to resolve the issue with your Fiesta's steering.
It's great to know that you were kept informed throughout the process. We strive to provide exceptional service and are glad that we met your expectations.
Evans Halshaw Customer Services
excellent service…
hassle free collection and delivery good communication from the team
6 de septiembre de 2024
Respuesta de Evans Halshaw - Ford Chester
Hi Steve,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Evans Halshaw Customer Services
Phil was very patient with me
Phil was very patient with me, and professional. No hard sell, just clear explanations and descriptions of the car. Would not hesitate in recommending to others.
23 de septiembre de 2024
Opinión espontánea
Respuesta de Evans Halshaw - Ford Chester
Hi Mr Jones,
We're glad you found him patient, professional, and helpful.
We strive to provide our customers with a positive experience, and we're happy to hear that Phil met your expectations.
Evans Halshaw Customer Services
vehicle was repaired on time and I was…
vehicle was repaired on time and I was kept updated on it's progress, pleasant Staff
17 de septiembre de 2024
Respuesta de Evans Halshaw - Ford Chester
Hi Gary,
Thank you for your kind words.
We're so glad to hear that you were kept informed about your vehicle's progress and that you had a pleasant experience with our staff.
Evans Halshaw Customer Services
Excellent service with prompt…
Excellent service with prompt collection and return of my vehicle.
17 de septiembre de 2024
Respuesta de Evans Halshaw - Ford Chester
Hi Susan,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Customer Services
Jamie was so professional and prepared for everything
We were looking to sell our car and went to motormatch for an appraisal and they told us over the phone to arrive on a certain time. We arrived and they then told us they don't buy Jaguars. So we were passing evans halshaw and was it lucky we popped. The service was night and day Jamie the Head of Sell Your Car Chester dealt with us and we had our young daughter and he got out a drawing tablet and some where's wally books and our daughter didn't want to leave as she was having a great time as were myself and my partner playing where's walley too. Jamie was so accommodating and gave us a great price for the car. Jamie demonstrated his experience of customer service as he was prepared for every situation and went the extra mile of keeping our little one entertained which I thought was well above and beyond. Definitely recommending Jamie to anyone who is wishing to sell there car.
11 de septiembre de 2024
Opinión espontánea
Respuesta de Evans Halshaw - Ford Chester
Hello Ryan,
We appreciate you taking the time to share your positive experience.
We're proud of Jamie's dedication to providing exceptional customer service, and we're delighted that you were impressed by the extra effort made to keep your daughter entertained.
Evans Halshaw Customer Services
Faultless experience from Phill at…
Faultless experience from Phill at Evans Halshaw Chester.
No pressure and explained all options.
Expect me back in 3 years or so..
14 de septiembre de 2024
Opinión espontánea
Respuesta de Evans Halshaw - Ford Chester
Hi Derek,
We appreciate your kind words about Phill and the service you received.
We look forward to welcoming you back in the future.
Evans Halshaw Customer Services
Bought a 2nd hand Puma ST from Evans…
Bought a 2nd hand Puma ST from Evans Halshaw, having reserved the car online beforehand. The whole process was very professional. Andrew Sheperd was excellent.
11 de septiembre de 2024
Opinión espontánea
Respuesta de Evans Halshaw - Ford Chester
Hi Steve,
We're delighted to hear you had a positive experience with our team.
We appreciate your kind words about Andrew and the professionalism you experienced throughout the process.
Evans Halshaw Customer Services
Everything worked exactly as it should
Everything worked exactly as it should. Staff were very pleasant to deal with.
9 de septiembre de 2024
Respuesta de Evans Halshaw - Ford Chester
Hi Mrs Scullion,
Reviews like this give us motivation and help us ensure we provide high-quality care.
Evans Halshaw Customer Services
Awful customer services and rip off…
Awful customer services and rip off merchants, go elsewhere! Took a deposit for a car then sold it to somebody else.
8 de septiembre de 2024
Opinión espontánea
Respuesta de Evans Halshaw - Ford Chester
Hi Lee,
Thank you for getting in touch.
I’m sorry to hear that the vehicle you placed a reservation fee on was sold to another customer. Whilst I appreciate the frustration and inconvenience this must have caused; this was down to a system error which has since been rectified.
If you are still waiting to receive back your deposit,, please can you contact us via email at service.followup@evanshalshaw.com and I’ll more than happy to get this looked into further for you.
Thank you,
Evans Halshaw Customer Services
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