Evans Halshaw - Ford Transit Centre Manchester Opiniones 

32
TrustScore: 3 sobre 5

2,9

Taylor Road, M41 7JQ Manchester, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We purchased 3 new Transit Custom from Lee in March, the whole process was done with ease. From the initial enquiry to delivery, we were kept informed at each step. The vans were delivered to ou... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have just had a new shape Transit custom delivered. Although from ordering the van to taking ownership took about 9 months the process was made easier by regular updates by Ashley in the dealership.... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

We sent our car for fixing the pipe then we found out that the air conditioning was out of order after changed some parts in Trafford park Evenshalshaw Ford. We went back to centre in one minute right... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Decided to upgrade to the new ranger raptor (previously owned a wildtrak) sales staff was friendly and knowledgeable and added all the extras I required. Although there is a wait on these models, I ha... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos

Escrito por la empresa

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Escrito por la empresa

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Información de contacto

2,9

Medio

TrustScore: 3 sobre 5

32 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,9

Todas las opiniones

(32)

5431 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Really helpful staff highly recommend…

Really helpful staff highly recommend and really appreciated thank you for making it all easy for me 5⭐️

1 de diciembre de 2023
Opinión espontánea
Logotipo de Evans Halshaw - Ford Transit Centre Manchester

Respuesta de Evans Halshaw - Ford Transit Centre Manchester

Hi Phillip,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Evans Halshaw Customer Services

Valorada con 1 estrellas sobre 5

Buyers be aware of purchasing from Evans Halshaw

Purchased a van from Evans Halshaw Urmston. Terrible after sales experience. Problems started a couple of days after purchase. Had to wait 10 days for the van to be seen too. I advised the dealership I was happy to wait upto 2 hours for them to resolve the issue when I came in as they don’t do loan vehicles APPARENTLY!. I waited 4 hours in the dealership 4 hours to be told part on order.
I also raised the issue of worn wiper blades streaking the screen, after 4 hours with them not replaced, Adblu was showing low and indicated warning sounding after 2 days of purchase.
I was told they don’t check that when selling.
I was Advised to email Head Of Business. What a joke he is could not even be bothered to make contact.
I compiled an email 7 days ago no response.
Next call will be a Mcol claim against these guys.
Buyers be aware!

20 de septiembre de 2023
Opinión espontánea
Logotipo de Evans Halshaw - Ford Transit Centre Manchester

Respuesta de Evans Halshaw - Ford Transit Centre Manchester

Hello Tahir,

Thank you for taking the time to review.

I’m sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact us on service.followup@pendragon.uk.com.

Thank you,
Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

Bev is great to deal with

Bev is great to deal with , will be back again

25 de agosto de 2023
Opinión espontánea
Logotipo de Evans Halshaw - Ford Transit Centre Manchester

Respuesta de Evans Halshaw - Ford Transit Centre Manchester

Hi Mark,

Thank you for your positive review.

Bev and the rest of the team are always happy to help!

Have a great day!
Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

Delighted…

I'm delighted to share my experience with the sales team at Evans Halshaw Ford Transit Centre Manchester. Their service was truly excellent! From the moment I walked in, I was greeted with a warm and friendly demeanor. The staff was incredibly knowledgeable about their vehicles and took the time to understand my needs and preferences. They patiently answered all my questions, providing detailed information about various models, features, and financing options.

What truly stood out was their commitment to ensuring I found the perfect fit for my business needs. They weren't pushy and didn't try to upsell me on anything I didn't need. Instead, they focused on tailoring their recommendations to my specific requirements. The entire process, from the stat to finalizing the paperwork, was seamless and efficient.

Moreover, the staff's willingness to go the extra mile left a lasting impression on me. They provided valuable insights into maintenance and upkeep, and even offered resources for future reference. This level of customer care was a pleasant surprise and demonstrated their dedication to building lasting relationships with their clients.

In conclusion, the service provided by the sales team at Evans Halshaw Ford Transit Centre was nothing short of excellent. Their expertise, genuine approach, and commitment to customer satisfaction make them a standout choice for anyone in search of a comercial vehicle. I wholeheartedly recommend them to anyone in the market for a reliable and accommodating dealership experience.

31 de marzo de 2023
Opinión espontánea
Logotipo de Evans Halshaw - Ford Transit Centre Manchester

Respuesta de Evans Halshaw - Ford Transit Centre Manchester

Hello,

We are happy to see that your recent visit to Evans Halshaw has been a positive one!

The dealership is always available for any assistance that you may need.

Thank you for taking the time to leave us your rating!
Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

Ford ranger

After ordering the new ranger thought I’d leave a review saying how excellent the service was and communication along the way. Was happy with the price also and will be ordering again when the time comes

26 de julio de 2023
Opinión espontánea
Logotipo de Evans Halshaw - Ford Transit Centre Manchester

Respuesta de Evans Halshaw - Ford Transit Centre Manchester

Hello,

Thank you for taking the time to leave us this positive review!

It’s lovely to see you had a great experience with us!
Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

Excellent sales team

Excellent sales team, very helpful and knowledgeable, would highly recommend going seeing the team over there if your after a commercial /fleet vehicle.

26 de julio de 2023
Opinión espontánea
Logotipo de Evans Halshaw - Ford Transit Centre Manchester

Respuesta de Evans Halshaw - Ford Transit Centre Manchester

Hi Jake,

Thank you for the review!

Your positive rating means a lot to us here at Evans Halshaw.
Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

Decided to upgrade to the new ranger…

Decided to upgrade to the new ranger raptor (previously owned a wildtrak) sales staff was friendly and knowledgeable and added all the extras I required. Although there is a wait on these models, I have been kept informed of its progress and it’s due to arrive on time. Looking forward to my new raptor.

26 de julio de 2023
Opinión espontánea
Logotipo de Evans Halshaw - Ford Transit Centre Manchester

Respuesta de Evans Halshaw - Ford Transit Centre Manchester

Hi Andrew,

Thank you so much for the review.

We're thrilled that you had such a positive experience!

We hope that you'll consider us again in the future.
Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

A1 SERVICE with a smile

Went down to have a look at a few vans. Was greeted straight away with the offer of a hot beverage. Always a nice touch.
Got all the information i required and was a productive visit.
Going to have a look over the information received and will most deffinatley be back when ive made my decision regarding a new van
5 star service.

25 de julio de 2023
Opinión espontánea
Logotipo de Evans Halshaw - Ford Transit Centre Manchester

Respuesta de Evans Halshaw - Ford Transit Centre Manchester

Hi James,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction!

Enjoy your day!
Evans Halshaw Customer Services

Valorada con 1 estrellas sobre 5

Told again my vehicle is ready but they don't even have the parts yet

My depot manager got a phone call telling us our van was ready for collection on friday (21/04/23)
so i cancelled all my plans for saturday 22/04/23 which was a day out with my family also i had to get a friend to run me to collect the van (round trip of 40.2 miles) only to be told it was not read and they did not even have the parts.
I was told they had 2 of our vans in but they are from different depots and NOT on the same phone number.
This is not the first time this has happened and no doubt it would ever be the last and i have also seen customers there who have been told the same thing and rushed to get to collect vehicles.
Can someone tell me why and what if anything will be done to stop it in the future.

22 de abril de 2023
Opinión espontánea
Logotipo de Evans Halshaw - Ford Transit Centre Manchester

Respuesta de Evans Halshaw - Ford Transit Centre Manchester

Hello Steve,

Thank you for leaving this review.

Firstly I would like to apologise that this has been the case, we really do appreciate the frustration and inconvenience that this must of caused you.

After liaising with the leadership team at the dealership, they have confirmed that the lease company are the ones that contacted yourself to advise the van was ready and not the dealership.

This is being investigated internally with the lease company.

Again, we do apologise for this and appreciate your feedback which has been fed back to the relevant team.
Evans Halshaw Customer Services

Valorada con 1 estrellas sobre 5

Should really rename the service department.

Buying the van went well, it tends to when you're giving money to people, service not so well a failed repair, a mess up with the courtesy van, a couple of fibs regarding the updates, and then a cancelled appointment for the second repair meant we had to change garage, the new garage has identified multiple error codes not mentioned, let hope they are not critical, so as per the norm in the motor trade, service lets the company down. Recommend sales, just go elsewhere for aftercare.

7 de febrero de 2023
Opinión espontánea
Logotipo de Evans Halshaw - Ford Transit Centre Manchester

Respuesta de Evans Halshaw - Ford Transit Centre Manchester

Hi,

Thank you for taking the time to review.

I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com

Thank you,
Evans Halshaw Customer Services

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