Customers in the service centre seemed unhappy as cars were being kept over for additional work or parts. One customer had to inform them that the "service due" light was still on after picking her ca... Ver más
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Localización
Cambiar localización660 Chester Road, Old Trafford, M16 0GU Manchester, GB
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Consulta las opiniones de los clientes
Been a customer for over 20 years for buying cars (3) and Service and maintenance. Always fair and friendly. Prompted me to write a new review as I have just part exchanged my ten your old Focus for a... Ver más
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Joe Grant lovely young guy made everything easy!he’s a a very pleasant guy& courteous. So if your looking for a decent used car pay this ford dealership a visit& ask for Joe Grant!
La empresa ha respondido
The ease of our purchase of a 2022 reg VW Polo was fabulous - went to view on Sunday - reasonable P/Ex valuation agreed and hey presto! Collected our freshly valeted car the following day! Huge thanks... Ver más
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Información sobre la empresa
Escrito por la empresa
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Escrito por la empresa
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Información de contacto
660 Chester Road, Old Trafford, M16 0GU, Manchester, Reino Unido
- 0161 872 2201
4,0
Muy bueno
519 opiniones
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True professional
What a pleasure to deal with Tahir in the Manchester branch! Such a professional approach at all times and he really worked to keep me in touch and well informed. Trust is a hard thing to achieve when buying a car, especially at distance, but he built that with every call and email to me. Many thanks Tahir, I hope things go well for you in 2025!
3 de enero de 2025
Opinión espontánea
Respuesta de Evans Halshaw - FordStore Old Trafford
Hi John,
We're thrilled to hear about your positive experience with Tahir!
It's wonderful to know he made the process of buying a car so smooth and enjoyable for you, especially given the distance involved.
Building trust is key, and we're delighted he was able to achieve that through his consistent communication and professional approach.
We appreciate you sharing your feedback and wish you all the best with your new car!
Evans Halshaw Customer Services
Excellent place
Excellent friendly service as usual the staff are so lovely,Maria &Dawn are always so helpful
3 de enero de 2025
Respuesta de Evans Halshaw - FordStore Old Trafford
Hi Mr Atherton,
We're delighted to hear that you found Maria and Dawn to be so helpful.
Thank you for sharing your experience.
Evans Halshaw Customer Services
Large bill for service which was…
Large bill for service which was supposed to be covered by a service plan monthly payment . It was set up incorrectly apparently
4 de enero de 2025
Respuesta de Evans Halshaw - FordStore Old Trafford
Hi Paul,
We sincerely apologise for the inconvenience and the miscommunication that led to this billing issue.
We're looking into this matter to understand how this error occurred and prevent similar situations in the future.
We appreciate you bringing this to our attention.
Evans Halshaw Customer Services
Ford were very polite & friendly
Ford were very polite & friendly. They picked my car up & brought it back for the M.O.T . & it passes . 😊
6 de enero de 2025
Respuesta de Evans Halshaw - FordStore Old Trafford
Hi Mrs Papworth,
We're thrilled you had a positive experience with our team!
We appreciate you highlighting their politeness and friendliness.
It makes us happy to hear your vehicle passed its MOT. We value your business and hope to serve you again soon.
Evans Halshaw Customer Services
i was not sold a car i picked it
31 de diciembre de 2024
Respuesta de Evans Halshaw - FordStore Old Trafford
Hi Chris,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
Great service by all the team.Thank you
Great service by all the team.Thank you
19 de diciembre de 2024
Respuesta de Evans Halshaw - FordStore Old Trafford
Hi Jacqui,
Thank you for your kind words.
We're happy to hear you had a positive experience with our team.
Evans Halshaw Customer Services
Respuesta de Evans Halshaw - FordStore Old Trafford
Hi Susan,
Thank you for your kind words.
We're delighted to hear that you had a positive experience with our staff.
Evans Halshaw Customer Services
Quick and friendly service
28 de diciembre de 2024
Respuesta de Evans Halshaw - FordStore Old Trafford
Hi Phil,
Thank you for your five-star rating!
We appreciate your kind words.
Evans Halshaw Customer Services
Respuesta de Evans Halshaw - FordStore Old Trafford
Hi Lee & Hannah,
We're thrilled to hear you're enjoying your new car!
We appreciate your kind words and hope you have many happy miles ahead.
Evans Halshaw Customer Services
Been the custom for sometime
Been the custom for sometime, and used to the wonderful people there.
12 de diciembre de 2024
Respuesta de Evans Halshaw - FordStore Old Trafford
Hi Mr Emuchay,
We appreciate your continued loyalty and are thrilled to hear you enjoy the service provided by our team.
Evans Halshaw Customer Services
Respuesta de Evans Halshaw - FordStore Old Trafford
Hi Anne,
Thank you very much for leaving a review!
Have a nice day!
Evans Halshaw Customer Services
Respuesta de Evans Halshaw - FordStore Old Trafford
Hi Paul,
Thank you for your kind words about Maria, Dawn and Sean.
We're glad to hear you had a positive experience.
Evans Halshaw Customer Services
I will be passing on a detailed report…
I will be passing on a detailed report to your sales manager next time I visit the dealership thankyou
6 de diciembre de 2024
Respuesta de Evans Halshaw - FordStore Old Trafford
Hi Stewart,
Thank you for getting in touch.
We're extremely sorry to hear you haven't had a positive experience.
If there is anything we can help with, please email service.followup@evanshalshaw.com
Kind Regards,
Evans Halshaw Customer Services
I love my new car !
Firstly, I love the new car I bought here. It’s just what I was looking for. The sales assistant, Jacob, was a most kind and caring sales executive who listened, responded and respected my requests in good time.
The only difficulty I encountered here was a slight disorder with documents and payments which were sent but not immediately registered nor confirmed by the Evans Halshaw system.
30 de noviembre de 2024
Respuesta de Evans Halshaw - FordStore Old Trafford
Hi Beth,
Thank you for your kind words about your new car and Jacob's excellent service. We're pleased you found the vehicle you were looking for.
We apologize for the inconvenience you experienced with the document and payment processing. We're committed to providing a smooth experience for our customers, and we'll investigate this matter further to ensure it doesn't happen again.
Evans Halshaw Customer Services
Respuesta de Evans Halshaw - FordStore Old Trafford
Hi Philip,
We're glad to hear you found our service helpful and informative.
We appreciate your positive feedback.
Evans Halshaw Customer Services
Generally ok
Generally ok. Driver’s side interior was dirty when the vehicle was returned to me.
30 de noviembre de 2024
Respuesta de Evans Halshaw - FordStore Old Trafford
Hi Will,
We understand that a clean vehicle is important, and we apologise that the driver's side interior was not up to our standards.
We will be sure to address this with our cleaning team to ensure that all vehicles are thoroughly cleaned before being returned to customers.
Evans Halshaw Customer Services
Disappointed
When spending that amount of money l expect a spare wheel or at least a get me home spare, and at least a handbook with basic information, tyre pressure etc.
30 de noviembre de 2024
Respuesta de Evans Halshaw - FordStore Old Trafford
Hi Leslie,
We appreciate you taking the time to share your feedback.
We understand your perspective on the importance of having a spare wheel or a get-me-home solution, as well as a comprehensive handbook.
We value your input and will consider it for future improvements.
Evans Halshaw Customer Services
Everything was fine good service front…
Everything was fine good service front of desk and they didn't take to long but when I got home my wife noticed that they hadn't wash or vac the car which is very unusual...otherwise it was fine..😃..
27 de noviembre de 2024
Respuesta de Evans Halshaw - FordStore Old Trafford
Hi Ashley,
We appreciate your feedback and are glad to hear you had a positive experience with our front desk team.
We apologise that your car wasn't cleaned as expected.
We strive to provide a thorough cleaning for all our customers and will investigate this further.
Evans Halshaw Customer Services
From booking the mot and brake fluid…
From booking the mot and brake fluid change was handled with ease and understanding
Great communication from the booking collection and delivery was excellent
22 de noviembre de 2024
Respuesta de Evans Halshaw - FordStore Old Trafford
Hi Brian,
We appreciate your kind words and are delighted to hear about your positive experience.
We strive to provide excellent customer service and are glad that our communication and service met your expectations.
Evans Halshaw Customer Services
I cannot say anything negative say…
I cannot say anything negative say about the service and staff at Evans Halshall Old Trafford dealership, it was all excellent.
26 de noviembre de 2024
Respuesta de Evans Halshaw - FordStore Old Trafford
Hi,
Thank you for your kind words.
We are delighted to hear you had a positive experience.
We appreciate you taking the time to share your feedback.
Evans Halshaw Customer Services
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