Evans Halshaw - FordStore Preston Opiniones 

424
TrustScore: 4 sobre 5

4,0

FordStore, Port Way, PR2 2YQ Preston, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I can't recommend highly enough. Excellent experience. I part exchanged my car for a newer model. Ryan and Dean sorted everything for me whilst I had a coffee Dean even put fuel in the car. All... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Fords online service booking system does not know about the dealers caendar. Feels swish but the creality is you are better off ringingthe dealer yourself. We requested a coutesy car but EH Preston d... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a great experience at Evans Halshaw Preston from start to finish. Dean, our sales representative, was friendly, knowledgeable, and took the time to answer all of our questions. Unlike some... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I don’t often give reviews, but the outstanding service received at Evans Halshaw Preston warrants me doing so. I saw a car on Autotrader, rang and spoke to salesman Dave Dewhurst and had an appointm... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos

Escrito por la empresa

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Escrito por la empresa

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Información de contacto

  • FordStore, Port Way, PR2 2YQ, Preston, Reino Unido

  • 01772 204000

4,0

Muy bueno

TrustScore: 4 sobre 5

424 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,0

Todas las opiniones

(424)

5349 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Work

People no messing about

19 de marzo de 2025
Logotipo de Evans Halshaw - FordStore Preston

Respuesta de Evans Halshaw - FordStore Preston

Hi Mr Barrett,

We appreciate your feedback and are glad to hear you found our service efficient.

Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

Brilliant friendly staff

Brilliant friendly staff, extremely knowledgeable about Ford cars.

6 de marzo de 2025
Logotipo de Evans Halshaw - FordStore Preston

Respuesta de Evans Halshaw - FordStore Preston

Hi,

We are delighted to hear that you had a positive experience with our staff and appreciate your feedback.

Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

Great service

Great service from a professional and funny team. Thanks

28 de febrero de 2025
Logotipo de Evans Halshaw - FordStore Preston

Respuesta de Evans Halshaw - FordStore Preston

Hi Mr Gudgeon,

Thank you for your kind words.

We're glad you enjoyed our team's service.
Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

Purchase and part ex

Jarreth was very easy to deal with. Completed all aspects of the purchase and part ex over phone and email. Very happy with the car I purchased which was delivered to me. Good after sale communication.

18 de febrero de 2025
Opinión espontánea
Logotipo de Evans Halshaw - FordStore Preston

Respuesta de Evans Halshaw - FordStore Preston

Hi Alex,

It's wonderful to know that you found the purchase process smooth and efficient.

We're glad you're happy with your new car and appreciate your kind words about Jarreth and our after-sales communication.

Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

I recently purchased a car from Evan's…

I recently purchased a car from Evan's Halshaw for the first time and found Nik Kennedy to be very welcoming, friendly and knowledgeable. He ensured the whole sales experience was not stressful and provided me with all the information I required to help make a decision. I would definitely recommend him and Evan's Halshaw's to anyone

12 de febrero de 2025
Opinión espontánea
Logotipo de Evans Halshaw - FordStore Preston

Respuesta de Evans Halshaw - FordStore Preston

Hi Peter,

We are thrilled to hear that you had a positive experience with Ford Preston.

We appreciate your feedback and are glad that Nik was able to provide you with the information and support you needed.

We strive to make the car-buying process as smooth and enjoyable as possible for our customers.

Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

Excellent service from start to finish…

Excellent service from start to finish whilst buying and part exchanging, Damian was professional, informative and friendly. Would highly recommend ⭐️⭐️⭐️⭐️⭐️

13 de febrero de 2025
Opinión espontánea
Logotipo de Evans Halshaw - FordStore Preston

Respuesta de Evans Halshaw - FordStore Preston

Hi Carly,

Thank you for your kind words!

We are delighted to hear you had a positive experience.

We appreciate your feedback and are glad you were happy with the service you received.

Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

Damian was amazing sorted everything…

Damian was amazing sorted everything and I drove away in my new car within an hour!!! Would definitely recommend!!

5 de febrero de 2025
Opinión espontánea
Logotipo de Evans Halshaw - FordStore Preston

Respuesta de Evans Halshaw - FordStore Preston

Hi Glen,

It sounds like Damian went above and beyond to make your car buying journey smooth and efficient.

We're so happy you're enjoying your new car.
Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

Returning customer and very happy with purchase

Having previously bought a car from Evans Halshaw (Hadfield, which sadly closed) and having been very happy with the service then, I naturally went back to Evans Halshaw when I needed to buy again. I wasn't disappointed. Staff very helpful and knowledgeable. Bought my car with no difficulties and very happy with it. If only the insurance company had been this helpful!

1 de febrero de 2025
Opinión espontánea
Logotipo de Evans Halshaw - FordStore Preston

Respuesta de Evans Halshaw - FordStore Preston

Hello Amanda,

Thank you for your kind words and five-star rating!

We are delighted to hear about your positive experience and that you were happy with the service you received.

We appreciate you highlighting the helpfulness and knowledge of our staff.

We are glad you are happy with your new car.
Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

Have have never had an negative…

Have have never had an negative experience with Evans Halshaw Preston.
Kelly in the Service department is an absolute Gem

31 de enero de 2025
Logotipo de Evans Halshaw - FordStore Preston

Respuesta de Evans Halshaw - FordStore Preston

Hi Steve,

We are happy to know you had a great experience with Kelly in the Service department.

We appreciate your kind words and will share them with the team.
Evans Halshaw Customer Services

Valorada con 4 estrellas sobre 5

They will find you a car

On arrival I was met by Damien the sales rep.

I was trading my car in for a car they had to go on to PCP.
The payments were too high. So Damien went out of his way to find me another car from another Ford dealer.

I’m was told I would be rung if it was available, as the other dealer had one hour to sell the car. I got no phone call, but had lots of emails that pointed to I had got the car.

It all happened quite quick. Around 5 days. I arrived for the car. We got straight down to signing etc.

The only couple of negatives, is it all felt a bit rushed. I would have liked a test drive of a car I hadn’t even seen and had a thorough look round.

I did find some chips on a quick inspection that they agreed to fix. Now I have it home and have had a proper look, I found a couple more issues I’d expect fixing.

One good thing is if I’m not happy, I have 14 days to return the car. So hopefully they will sort the issues.

But overall nice experience.

31 de enero de 2025
Logotipo de Evans Halshaw - FordStore Preston

Respuesta de Evans Halshaw - FordStore Preston

Hi Brian,

We appreciate you taking the time to share your experience.

We're glad you found Damien helpful and that you were able to find a car that met your needs.

We understand your concerns about the speed of the process and the lack of a test drive.

We strive to provide our customers with a smooth and enjoyable experience, and we will take your feedback into consideration as we continue to improve our processes.

Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

I HAVE BEEN WITH EVANS HALSHAW PRESTON…

I HAVE BEEN WITH EVANS HALSHAW PRESTON JUST OVER FITEEN YEARS, CUSTOMER SERVICE IS EXCELLENT AS TEY KNOW HOW TO SUPPORT THEIR VALUED CUSTOMER, SO THANK YOU EVANS HALSHAW PRESTON

31 de enero de 2025
Logotipo de Evans Halshaw - FordStore Preston

Respuesta de Evans Halshaw - FordStore Preston

Hi Sonia,

Thank you for your kind words and for being a loyal customer for over fifteen years.

We appreciate your recognition of our commitment to providing excellent customer service.

We strive to support our valued customers and are glad you have had such a positive experience.

Evans Halshaw Customer Services

Valorada con 1 estrellas sobre 5

my Ranger was booked in at Preston EH…

my Ranger was booked in at Preston EH on a Friday afternoon for an MOT
I didn't receive a call until 4.30 to explain the ranger had fail the MOT and I couldn't collect the car.
My father is ill and without speech and communication is not possible over the phone. I was to take dad his dinner that evening and he was expecting me. As there was no option to collect my car which incidentally is not correct because the car was drivable and was still in an MOT for a further Month. no option of a hire car was available and sorry didn't help me in my position. I managed to hire a car for the 7-10 days I was told the repair would take, then received a call the following Tuesday to say the parts would be in the following day and car ready to collect, not the 7-10 days of car hire I had arranged. as my vehicle has now near 100K miles you may appreciate after 3 years I do travel a huge amount, not having my vehicle with all my personal equipment in is a huge inconvenience. on collecting the car Faye on the service desk did explain that the CV boot was damaged, to which I responded it wouldn't pass an MOT with it damaged to which she responded it was damaged during the work to the car???
Following this my car then was due a service so again I booked the car in for the service and the CV boot replacement, no record of this was on the system and the part although I made it very clear that the car was in for a service and a the CV boot replacement. No replacement part was in stock.
The service was done and again no phone call, I spent 2 hours that afternoon trying to contact service and finally ran new car sales to which the response was service are very busy? eventually the response yet again was the car will not be ready today, with no replacement. I do follow a very busy diary meeting at clients sites across Europe and transport is everything to me to fulfil the clients needs. the following day the car was returned but I had to cancel and alter my diary. Very little empathy was given, customer service is among the worst I have ever experienced, and as we have a fleet of mainly Ford Transits and two rangers I have recommended that we never EH again. I delayed in my response as I could get the words right in my head due to the utter frustration with EH. I never want to set foot in this branch again and will sort alternative arrangements for this and my new ranger currently on order.
Chris Nightingale

13 de enero de 2025
Logotipo de Evans Halshaw - FordStore Preston

Respuesta de Evans Halshaw - FordStore Preston

Hello Chris,

We understand your frustration with the experience you had at our Preston branch.

We are sorry to hear about the inconvenience caused by the MOT failure, the communication issues, and the delays in getting your Ranger repaired.

We strive to provide excellent customer service and it is clear that we fell short in this instance.

We will take your feedback seriously and use it to improve our processes and communication.

Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

Always very pleasant and they keep you…

Always very pleasant and they keep you up to date to what's going on with the van

10 de enero de 2025
Logotipo de Evans Halshaw - FordStore Preston

Respuesta de Evans Halshaw - FordStore Preston

Hi Philip,

We're glad to hear that you found our team helpful and kept informed throughout the process.

Evans Halshaw Customer Services

Valorada con 2 estrellas sobre 5
Logotipo de Evans Halshaw - FordStore Preston

Respuesta de Evans Halshaw - FordStore Preston

Hi Lee,

We strive to provide a seamless experience for our customers and we appreciate you bringing this to our attention.

We will use your feedback to improve our processes and ensure that future interactions are more efficient and well-organised.

Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

My first point of call

Always patient, considerate. Never push you into purchase. Lots of advice available throughout

16 de enero de 2025
Logotipo de Evans Halshaw - FordStore Preston

Respuesta de Evans Halshaw - FordStore Preston

Hi Margaret,

We appreciate your kind words.

We strive to provide a positive and supportive experience for all our customers.
Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

No waiting around

No waiting around. A kind person even offered me a coffee. Such lovely staff. Fay was very thorough and professional. Give them a pat on the back from me.

11 de enero de 2025
Logotipo de Evans Halshaw - FordStore Preston

Respuesta de Evans Halshaw - FordStore Preston

Hi Chris,

Thank you for your wonderful feedback!

We're thrilled you had such a positive experience.

We appreciate you highlighting the kindness and professionalism of our team.

Evans Halshaw Customer Services

Valorada con 4 estrellas sobre 5

Good service from the garage

Good service from the garage, but be aware of number of eforms requiring completion and ensure finance forms completed at least an hour before collection vehicle or in for a long wait.

9 de enero de 2025
Logotipo de Evans Halshaw - FordStore Preston

Respuesta de Evans Halshaw - FordStore Preston

Hi Sarah,

We're pleased you found our garage service to be good.

We understand your point about the number of forms and the need for advance completion to avoid delays.

We'll look into streamlining our processes to make things smoother for future customers.
Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

Recently purchased an audi s3

Recently purchased an audi s3. Excellent service and part ex price. Great value warranty offered. I have bought several cars from preston evans halshaw and the staff have been excellent. On this occasion the manager Ryan and salesman Nik were excellent.

30 de diciembre de 2024
Logotipo de Evans Halshaw - FordStore Preston

Respuesta de Evans Halshaw - FordStore Preston

Hi Phillip,

Thank you for your kind words and 5-star rating!

We are delighted to hear that you had a positive experience and are happy with your new car.

We appreciate your feedback and are proud of the service provided by Ryan and Nik.
Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

Sorted problem ahead of time

Sorted problem ahead of time

18 de diciembre de 2024
Logotipo de Evans Halshaw - FordStore Preston

Respuesta de Evans Halshaw - FordStore Preston

Hi Martin,

We're so glad to hear that you were able to resolve the issue ahead of time.

We strive to provide our customers with the best possible experience.
Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

I love Ford cars

I love Ford cars. I fell in love with Ford cars whilst a teenager and watching 'The Professionals' on my televisual entertainer when the programme aired between 1977 and 1983. Back then, Bodie and Doyle drove a Capri, and Cowell (not Simon) drove a Granada (not the ITV network). Of course, for the first series, British Leyland cars were mostly used and these were very hard to appreciate aesthetically, let alone use as inspiration to masturbate to. This is in contrast to the Ford cars on the latter series, which meant my mum, whom I still live with, had to purchase many boxes of kleenex tissues. I still love Evans Halshaw, and enjoy looking inside the cars that are in the showroom, although I have noticed that when I leave the staff spend a lot of time going round wiping down the cars' handles and anything other surfaces I may have touched. I love the staff who are very helpful and courteous, and always offer me a coffee and a biscuit.

19 de diciembre de 2024
Opinión espontánea
Logotipo de Evans Halshaw - FordStore Preston

Respuesta de Evans Halshaw - FordStore Preston

Hello Richard,

Thank you for your kind words about our dealership and the Ford cars you love.

It's wonderful to hear that you have such fond memories of the Ford Capri and Granada from "The Professionals."

We appreciate your appreciation for our staff and their dedication to providing excellent customer service.
Evans Halshaw Customer Services

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más