Evans Halshaw - Hyundai Leeds Opiniones 

767
TrustScore: 4 sobre 5

3,8

151 Gelderd Road, LS12 6BZ Leeds, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was very happy that Genesis Edinburgh brought an GV60 over so that I might test drive. I was immediately smitten! The process of then identifying th car I wanted took about 1 day and the car was the... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Work on car seems very good. Work done was a service and replacement part as part of a manufacturers recall.Staff kept me informed of progress. Courtesy car a welcome bonus. I have knocked off a star... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Although I had over an 8 week wait (which is just not good service time) to repair a faulty horn I finally got it repaired. LEEDS GELDARD RD HYUNDAI All the staff Dan & service manager were very he... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My wife and I attended Evans Halshaw Hyundai Leeds on Saturday 15th March. We were dealt with by a lovely young lady Eliza Ward. Throughout the visit Eliza was just brilliant in all aspects of her dea... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos

Escrito por la empresa

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Escrito por la empresa

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Información de contacto

  • 151 Gelderd Road, LS12 6BZ, Leeds, England, Reino Unido

  • 0113 224 4989

3,8

Muy bueno

TrustScore: 4 sobre 5

767 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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3,8

Todas las opiniones

(767)

5614 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent Service

Sym Sadler was excellent as usual

18 de julio de 2025
Logotipo de Evans Halshaw - Hyundai Leeds

Respuesta de Evans Halshaw - Hyundai Leeds

Hi Michael,

We're happy to hear that you had an excellent experience with Sym.
Evans Halshaw Customer Services

Valorada con 1 estrellas sobre 5

Genesis after sales appalling

Purchased a Genesis GV80, quick to do sale but after purchase appalling after sales service - 5 months later still awaiting spare key. No answers to emails

19 de julio de 2025
Logotipo de Evans Halshaw - Hyundai Leeds

Respuesta de Evans Halshaw - Hyundai Leeds

Hi Stephen,

We're disappointed to see you haven’t had a positive experience.

Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.

Please contact us at service.followup@evanshalshaw.com and we will ensure to put you in contact with the leadership team.

Thank you,
Evans Halshaw Customer Services

Valorada con 1 estrellas sobre 5

Terrible experience dealing with a car…

Terrible experience dealing with a car with multiple faults. After 3.5 weeks of chasing it eventually was handed back. This time with a new fault that the garage couldn’t spare someone 5 minutes to check but instead asked me to wait on a Saturday morning until someone came free. Better to inconvenience me than anyone at the garage it appears. As a side note I’ve asked the leasing company if o can return the car as third fault on the same battery unit in 18 months two of which led to highly dangerous driving situations and compensation being paid to us.

19 de julio de 2025
Opinión espontánea
Logotipo de Evans Halshaw - Hyundai Leeds

Respuesta de Evans Halshaw - Hyundai Leeds

Hi Tom,

We're disappointed to see you haven’t had a positive experience.

Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.

Please contact us at service.followup@evanshalshaw.com and we will ensure to put you in contact with the leadership team.

Thank you,
Evans Halshaw Customer Services

Valorada con 2 estrellas sobre 5

Awful customer care with terrible…

Awful customer care with terrible communication from service. Put me off getting another Hyundai

3 de julio de 2025
Logotipo de Evans Halshaw - Hyundai Leeds

Respuesta de Evans Halshaw - Hyundai Leeds

Hi Richard,

Thank you for taking the time to review.

I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact us on service.followup@evanshalshaw.com

Thank you,
Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

No issues here

I had the car serviced at Evans Halshaw Leeds again this year. Always a friendly face at reception, everything explained and all done on time.

12 de julio de 2025
Logotipo de Evans Halshaw - Hyundai Leeds

Respuesta de Evans Halshaw - Hyundai Leeds

Hi Jeremy,

We appreciate you taking the time to share your positive experience.

We're happy to hear that you find our team friendly and efficient during your service visits.

Evans Halshaw Customer Services

Valorada con 1 estrellas sobre 5

We bought car from Evans halshaw we had…

We bought car from Evans halshaw we had issue with break from 2nd day it taken 10 weeks to date issue still not resolved this company is joke the customer aftercare is disappointing
Will never buy from this company again vary bad experience i also opened case complaint ticket no is
536560745

30 de mayo de 2025
Opinión espontánea
Logotipo de Evans Halshaw - Hyundai Leeds

Respuesta de Evans Halshaw - Hyundai Leeds


Hi Razwan,

Thank you for getting in touch.

We're extremely sorry to see that you had a one-star experience with us - this is not the high standard of service that we strive to deliver.

If there is anything we can help with, please email service.followup@evanshalshaw.com.

Kind Regards,
Evans Halshaw Customer Services

Valorada con 1 estrellas sobre 5

So this is my second post now!

So this is my second post now. I bought my car in April and still waiting for the money i'm owed from the trade in price I was offered to the settlement figure which was lower. Countless times we've tried to get this back with no prevail and keep being fobbed off or ignored including a phone call and email sent just yesterday with no reply.

After my last review I was replied to by EH head office on here asking me to contact them with all details which I did MONTHS AGO and guess what...NO REPLY!

I have all the supporting documentation which I've emailed countless times to the dealership (My invoice which shows the trade in offer for my old car plus the settlement figure which was lower than what EH has offered me as trade in value so therefore I'm owed the difference right? Why is that so hard to process???

I'm going to be contacting the ombudsman now as EH don't care and simply think ignoring this will make it magically disappear! Well i'm telling you it won't!

4 de abril de 2025
Opinión espontánea
Logotipo de Evans Halshaw - Hyundai Leeds

Respuesta de Evans Halshaw - Hyundai Leeds

Hi Daniel,

Thank you for your review.

We're sorry that this hasn't been resolved. We will chase this up with the management team now and ask that you are updated as soon as possible.

Thank you,
Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

A great experience

The staff were very friendly, helpful and informative. I would certainly recommend Evans Halzhaw

5 de julio de 2025
Logotipo de Evans Halshaw - Hyundai Leeds

Respuesta de Evans Halshaw - Hyundai Leeds

Hi Gordon,

We appreciate your recommendation and are happy to hear that our staff were friendly, informative and helpful during your visit.

Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

Very helpful and professional

Very helpful and professional

27 de junio de 2025
Logotipo de Evans Halshaw - Hyundai Leeds

Respuesta de Evans Halshaw - Hyundai Leeds

Hi Nigel,

We appreciate you sharing your positive experience with our team.
Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

Great experience!

The show room was great and presented really well, plus the staff were super helpful and friendly!

27 de junio de 2025
Opinión espontánea
Logotipo de Evans Halshaw - Hyundai Leeds

Respuesta de Evans Halshaw - Hyundai Leeds

Hi Connie,

We're happy to hear that you had such a positive experience with our showroom and staff.

Thank you for taking the time to share your feedback with us!
Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

Exceptional service from Mia at Leeds dealership

I had a fantastic experience at Evan’s Halsjaw, Leeds. I had been researching online for some time which car to purchase next. Upon entering the showroom Mia assisted me. She was very knowledgeable about the cars and had assisted me with a friendly manner. I would highly recommend this dealership.

27 de junio de 2025
Opinión espontánea
Logotipo de Evans Halshaw - Hyundai Leeds

Respuesta de Evans Halshaw - Hyundai Leeds

Hi Joanna,

We appreciate you taking the time to share your positive experience at our Leeds dealership.

We are so glad to hear that you found Mia knowledgeable and helpful during your car-buying journey.

Thank you for recommending our dealership!
Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

Really knowledgeable and welcoming…

Really knowledgeable and welcoming staff!

26 de junio de 2025
Opinión espontánea
Logotipo de Evans Halshaw - Hyundai Leeds

Respuesta de Evans Halshaw - Hyundai Leeds

Hi Dom,

We appreciate your kind words and we're so glad you found our staff welcoming and knowledgeable!

Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

The staff were friendly and polite and…

The staff were friendly and polite and the showroom was well presented.

23 de junio de 2025
Opinión espontánea
Logotipo de Evans Halshaw - Hyundai Leeds

Respuesta de Evans Halshaw - Hyundai Leeds

Hi Lucie,

We are so glad to hear that you found our staff friendly and polite and that you liked our showroom's presentation.

Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

Excellent staff

Whenever I come to Evans Halshaw to have my car serviced or repaired, the first thing I look for is a friendly staff member at the service desk.
There is a gentleman called Sym, he's been there for a long time and I truly value his friendly nature.
He is excellent with the service he provides and its because of him that I want to give 5 star review.
Thank you Sym.

18 de junio de 2025
Logotipo de Evans Halshaw - Hyundai Leeds

Respuesta de Evans Halshaw - Hyundai Leeds

Hello Dilip,

We appreciate you taking the time to share your positive experience.

We're happy to hear that you value the friendly nature and excellent service from Sym.

We will certainly pass along your kind words. Thank you again!
Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

The staff were very helpful

The staff were very helpful, the car was serviced, mot’d cleaned and valeted and ready on time

19 de junio de 2025
Logotipo de Evans Halshaw - Hyundai Leeds

Respuesta de Evans Halshaw - Hyundai Leeds

Hi Malcolm,

We appreciate you taking the time to leave us a review.

We're so glad to hear our staff were helpful and your car was ready on time.

Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

Good service

My dad works there so 5 stars

23 de junio de 2025
Opinión espontánea
Logotipo de Evans Halshaw - Hyundai Leeds

Respuesta de Evans Halshaw - Hyundai Leeds

Hi,

We appreciate your wonderful support and are so glad to hear that you feel this way about our team.

Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

Outstanding Service from Start to Finish!

I recently brought my Hyundai in for a manufacturer recall repair at Evans Halshaw, and I couldn’t be more impressed with the level of service I received. After a thorough inspection, the team not only addressed the recall issue but also identified and fixed several other faults and errors that could have become serious problems down the line.

They went above and beyond by changing my tires and replacing both side mirrors, ensuring the car was fully roadworthy and safe. The communication was clear throughout the process, and I felt informed and valued as a customer.

Thank you to the team at Evans Halshaw for their professionalism, attention to detail, and genuine care. I now feel much more confident driving my car, knowing it’s been in such capable hands.

Highly recommended!

14 de junio de 2025
Logotipo de Evans Halshaw - Hyundai Leeds

Respuesta de Evans Halshaw - Hyundai Leeds

Hi Azubuike,

We appreciate your feedback regarding your recent manufacturer recall repair.

We are happy to hear that our team addressed the recall issue, identified additional faults, and ensured your car was roadworthy.

We are glad you felt informed and valued.

Thank you for recommending our services!
Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

Great service

Repair done efficiently and kept informed

14 de junio de 2025
Logotipo de Evans Halshaw - Hyundai Leeds

Respuesta de Evans Halshaw - Hyundai Leeds

Hi David,

We're happy to hear that the repair was efficient, and you were well-informed.
Evans Halshaw Customer Services

Valorada con 1 estrellas sobre 5

Had my car in for service and mot in…

Had my car in for service and mot in February. Informed on collection that the air con wasn't working. Although it had been fine beforehand. OK, when can I book it in. March, it went in. Trusting this issue was fixed. No air-conditioning. When can I book it,
not until June. I made the
appointment, being told there was £150 charge to check. As I had a holiday and the weather was hot, went elsewhere. Phoned and asked if the appointment could be for tyre and brake check as these were minors on the mot and to cancel air-conditioning. Today i went in, they said oh yes air-conditioning, no, brakes and tyres. OK, that should be fine. On collection I'm told, your air-conditioning is fine. What about the brakes I asked for, they then flat out refused that I had asked for this. Frustration and a wasted day for me. Not even an apology from them. Thankfully no £150 charge. Although i like the Hyundai the after care by Evans Halshaw is far short of expectation. As I expect to look at changing my car, the reviews of after care will be a consideration to which car i buy.

9 de junio de 2025
Opinión espontánea
Logotipo de Evans Halshaw - Hyundai Leeds

Respuesta de Evans Halshaw - Hyundai Leeds

Hi Mrs Griffin,

We appreciate you taking the time to share your feedback.

We understand your disappointment with the service you received.

We strive to provide a professional and positive experience for all our customers, and we're sorry that we fell short of your expectations.

We will use your feedback to improve our services.
Evans Halshaw Customer Services

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