Excellent service from start to end, I was kept updated throughout the day by my advisor. My VHC video was very informative and would highly recommend. Will definitely be back for my next service an... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Excellent service from start to end, I was kept updated throughout the day by my advisor. My VHC video was very informative and would highly recommend. Will definitely be back for my next service an... Ver más
La empresa ha respondido
DAN IS THE MAN, Top salesman and very knowledgeable in his field. He was very helpful and understanding from start to finnish solving all our issues and concerns. If going to Evans Halshaw Newpor... Ver más
La empresa ha respondido
Great experience today picking up my fabulous brand new Renault Captur in Flame Red with a Diamond Black roof from Jack Marston at Renault Evans Halshaw Cannon Park, Middlesbrough. Buying a car should... Ver más
La empresa ha respondido
During 2024 Evans Halshaw Middlesbrough Renault have proven themselves to be the best dealer I've had the pleasure to buy from. Nothing is too trouble regardless of which department you need assista... Ver más
La empresa ha respondido
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Escrito por la empresa
Every Day Low Prices
Renault, Newport Road, TS1 5JP, Middlesbrough, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Had the pleasure to have Jack Marston once again to help us and guide us through buying our new car which went through very smoothly.He is very knowledgeable,also thanks to Evans Halshaw.

Respuesta de Evans Halshaw - Renault Middlesborough
The staff are very friendly . Made us feel welcome and their professionalism is extraordinary.

Respuesta de Evans Halshaw - Renault Middlesborough
I dealt with Tom whilst buying my new car, it was effortless and it was so easy to do. He gave me any information I needed and really paid attention to my needs. The part exchange was dealt with really easily.

Respuesta de Evans Halshaw - Renault Middlesborough
Dealt with Thomas Brown from the initial enquiry all the way through to delivery. Can't ask for better customer service. Very happy with whole experience and my new car.

Respuesta de Evans Halshaw - Renault Middlesborough
Really good service, professional from start to finish. Staff, particularly Gillian the service advisor, polite and professional.

Respuesta de Evans Halshaw - Renault Middlesborough
Would highly recommend this dealership. Friendly helpful staff! Neil Lacy is brilliant and helped us with purchasing our new car.

Respuesta de Evans Halshaw - Renault Middlesborough
Purchased a vehicle on the 27th April 2023 for £17610 that had a problem on the test drive, they had to have a part replaced and some treatment done to the engine before i could collect the car but i still decided to accept the car. On the 19th July the crank pulley snapped and the car was recovered by the RAC, as i was over the mileage for their 3 month warranty i was told i had to cover the cost of repair which worked out more than a main dealer at £747.98, i tried to explain i am covered under the sales of goods act 2015 but both the service manager Dean and dealership manager Paul seem to disagree. I've had nothing but problems from this dealership since September 2022 and i wish i never stepped foot in the place.
I am having to go through smalls claims court to get my money back for the repair costs.

Respuesta de Evans Halshaw - Renault Middlesborough
Would recommend Reno to anyone for car repair very high standards

Respuesta de Evans Halshaw - Renault Middlesborough
everytime i have gone the staff are very helpful and go the extra mile to help thier customers

Respuesta de Evans Halshaw - Renault Middlesborough
Terrible service from Evans Halshaw cannon Park Middlesbrough they exchanged my radii which was faulty whilst still under warranty but didnt supply a new code. now after changing my timing belt and disconnecting my battery I have no access to my radio and sat nav ect due to no code being supplied now Evans Halshaw want to change me for their error.
Neil Bryan

Respuesta de Evans Halshaw - Renault Middlesborough
Car booked for service. The work was done promptly and to a high standard at a fair price. Luke in Reception provided clear and helpful explanations and advice.

Respuesta de Evans Halshaw - Renault Middlesborough
Jack marston
Has been extremely helpful and nothing has been too much bother. Buying a new car can be stressful but Jack has made he whole process effortless Many thanks Jack, from Liz.

Respuesta de Evans Halshaw - Renault Middlesborough
Excellent service from Neil on part exchange.
Kept updated throughout & made the whole process go with ease.

Respuesta de Evans Halshaw - Renault Middlesborough
Tom Brown is a credit to Evans Halshaw Renault, Middlesbrough. He was available when needed but not pushy (I hate pushy salesmen). The experience from start to finish buying my son's car was excellent, from discussing best options to answering all of our questions, face to face or via email. He was even prepared to work late when we wanted to pick the car up. Best dealer experience I've received. Well done Tom!

Respuesta de Evans Halshaw - Renault Middlesborough
Came looking for a new car wasn't after a Renault arkana but ended up gettng one thanks to jack Marston, excellent customer service and explained everything from the finance side to the cars inner workings cheers and looking forward to driving my new car .

Respuesta de Evans Halshaw - Renault Middlesborough
We wanted to buy our son his first car and found the perfect one at Evans Halshaw. Our local dealership at Renault - Middlesborough arranged for the car to be brought up to the branch for our convenience. Thomas Brown was our named contact and helped us throughout the whole process of buying the car, making us constantly feel welcome and with nothing being too small a query. We were sent a personalised video of Thomas showing us the car inside and out for us to see before we actually visited the showroom and this was a really nice touch to add to my sons excitement of buying the car. There was even a little treat in the car for our son based on the information Thomas had learned about him when we drove the car away and this felt so personal and confirmed that this dealership really does put the customer (and their cars) first. Highly recommend and wouldn’t hesitate to return to buy another car from Evans Halshaw. Thank you Thomas Brown and Matthew Wash for all your help.

Respuesta de Evans Halshaw - Renault Middlesborough
We dealt with Jack Marston, he was so helpful and friendly, it really was a pleasure to buy a new car off him.
Thanks Jack 😊

Respuesta de Evans Halshaw - Renault Middlesborough

Respuesta de Evans Halshaw - Renault Middlesborough

Respuesta de Evans Halshaw - Renault Middlesborough
Thanks very much for your patience while I was purchasing a car from you , I am not the easiest person to satisfy I usually go to the far end when looking for a car , I have got to say all of the staff including H bent over backwards to make buying from you a pleasant experience unlike another main dealer at gateshead where I wouldn't even test drive the car . The only comment I would like to make is that the car only had four months test on it . I probably wouldn't have bought the car if I had realised it didn't have a full mot .
But I should have checked. But that said Great Staff.

Respuesta de Evans Halshaw - Renault Middlesborough
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.