Evans Halshaw - Vauxhall Kilmarnock Opiniones 

332
TrustScore: 4.5 sobre 5

4,5

1 Victoria East Road, KA1 3XJ Kilmarnock, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Brilliant expereince today at Evan Halshaw, Kilmarnock. Gary was fantastic, really knowledgeable and helpful when buying a car. Highly recommend. Will be back!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Booked car in for a service using the website. Range of different types of service are available. Customers do need to specify that they have a service plan in place. At the time of writing there wa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a really positive experience buying a used car, and trading in my own, with Gary Mckendry, who dealt with all matters with professionalism and integrity. From my first phone call, I felt reassu... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

My car was booked in for 8am for a service. My car did not move from the parking space until 8.35am. As I was waiting in your reception area for service to be completed I had to wait over 30 minutes... Ver más


Información sobre la empresa

  1. Concesionario de autos

Escrito por la empresa

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Escrito por la empresa

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Información de contacto

  • 1 Victoria East Road, KA1 3XJ, Kilmarnock, Reino Unido

  • 01563 575500

4,5

Excelente

TrustScore: 4.5 sobre 5

332 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(332)

5575 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Jamie at Kilmarnock service desk was…

Jamie at Kilmarnock service desk was professional from the start of my journey to the end. He logged the issue with the car, kept me in the loop throughout the investigation process and made sure he communicated everything back to me. When the car was ready, he arranged for Archie to collect me, this was the icing on the cake, as I was struggling to get to the garage under my own steam.
The service I received from Jamie was top class. In addition to all of my comments, Jamie was a total professional.?

29 de febrero de 2024
Opinión espontánea
Logotipo de Evans Halshaw - Vauxhall Kilmarnock

Respuesta de Evans Halshaw - Vauxhall Kilmarnock

Hello,

Thank you so much for taking the time to review your experience with us.

Jamie will be absolutely thrilled that you have rated them so highly!

Kindest regards.
Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

Really quick and easy experience with a…

Really quick and easy experience with a call to confirm the start time, pick up and payment, really friendly guys on the service desk to explain everything as well.

22 de febrero de 2024
Opinión espontánea
Logotipo de Evans Halshaw - Vauxhall Kilmarnock

Respuesta de Evans Halshaw - Vauxhall Kilmarnock

Hi Lewis,

Thank you for the review!

Your positive rating means a lot to us here at Evans Halshaw.
Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

Service experience

Kept in touch with me throughout the service, advised me on what was essential repairs and what could be deferred. Car ready at the time promised. Friendly staff.

20 de febrero de 2024
Opinión espontánea
Logotipo de Evans Halshaw - Vauxhall Kilmarnock

Respuesta de Evans Halshaw - Vauxhall Kilmarnock

Hello Colin,

Thank you very much for leaving a 5* review.

We really appreciate it!

Have a great day!
Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

Car booked in for first service

Car booked in for first service, was contacted the day before to confirm date still suitable by Jamie, arrived dropped off car, price confirmed before work was started, was messaged and email sent to show cars health check, arrived later to collect car and it was washed and hoovered, very happy with service and professional service

2 de febrero de 2024
Opinión espontánea
Logotipo de Evans Halshaw - Vauxhall Kilmarnock

Respuesta de Evans Halshaw - Vauxhall Kilmarnock

Hi Russell,

Thank you very much for taking the time to leave this great feedback.

I am glad everything went smoothly for you.

I will pass these wonderful comments back to management team at the dealership for all to see.

Evans Halshaw Customer Services

Valorada con 1 estrellas sobre 5

Bought a car and had nothing but…

Bought a car and had nothing but problems with it took out extra warranty on it not worth the paper it's written on my car has been back there more times than its been on the road I wasted 18,000 pounds on car for nothing there not helpful at all

23 de enero de 2024
Opinión espontánea
Logotipo de Evans Halshaw - Vauxhall Kilmarnock

Respuesta de Evans Halshaw - Vauxhall Kilmarnock

Hi Tracey,

Thank you for taking the time to review.

I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com

Thank you,
Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

Super service for EH

My car developed a "check engine" fault and i called the service department who said i could leave the car overnight and they would diagnose it the next day, due to short notice they couldnt provide me with a courtesy car but I managed to work around this.
David at the service desk has always been excellent and once again he sorted everything out.
The car was ready by the end of the day and I was back on the road.
To get such a quick turnaround is great service.
I am planning to use EH again for my next car as i know how good they are
Thanks again David and the team !

19 de enero de 2024
Opinión espontánea
Logotipo de Evans Halshaw - Vauxhall Kilmarnock

Respuesta de Evans Halshaw - Vauxhall Kilmarnock

Hello Alan,

Thank you so much for reviewing your recent experience with David at the Vauxhall dealership in Kilmarnock.

It’s great to hear you’ve had a positive experience.

Take care,
Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

Brilliant customer service

Easy to book an appointment for a service. Staff fully explained the work that would be carried out. On the day of the service, drop was quick and easy as were the follow up calls and health check video. Car was ready much earlier than promised. Have been a customer for over 20 years and cannot fault them.

9 de enero de 2024
Opinión espontánea
Logotipo de Evans Halshaw - Vauxhall Kilmarnock

Respuesta de Evans Halshaw - Vauxhall Kilmarnock

Hi Alan,

Thank you for the great review!

We really appreciate you taking the time to feedback your experience.

We look forward to welcoming you back.
Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

Good health check video showed all…

Good health check video showed all things that mattered

5 de enero de 2024
Opinión espontánea
Logotipo de Evans Halshaw - Vauxhall Kilmarnock

Respuesta de Evans Halshaw - Vauxhall Kilmarnock

Hi Bob,

Thank you so much for leaving us this great review.

Have a lovely day!
Evans Halshaw Customer Services

Valorada con 2 estrellas sobre 5

Everything for the sale was fine but..

Everything for the sale was fine. But picking the car up was based on when the salesman was in so I couldn't get it on his day off. Highly strange and inconvenient. Took it less than 10 mile and it went back for a repair. And the service was really good there they dropped it off to my house. Unfortunately im not into cars or know anything about them but the amount of flaws and damage after just a week is quite frightening. The car was also not cleaned for me picking it up. When going through the sale the man had to keep going to his boss for every little thing was extremely uncomfortable. Wouldn't use again.

8 de diciembre de 2023
Opinión espontánea
Logotipo de Evans Halshaw - Vauxhall Kilmarnock

Respuesta de Evans Halshaw - Vauxhall Kilmarnock

Hi Stuart,

Thank you for taking the time to review.

I’m sorry that you haven’t been fully satisfied with your visit. I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.

I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.

Thank you,
Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

Really nice people

8 de diciembre de 2023
Opinión espontánea
Logotipo de Evans Halshaw - Vauxhall Kilmarnock

Respuesta de Evans Halshaw - Vauxhall Kilmarnock

Hi Thomson,

It is wonderful to receive such a positive review!

All the best!
Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

Fast repairs and great service

Great service from the team over at Kilmarnock servcie department. issues resolved and back on the road sooner than expected from Lynne and Andy in the workshop.

27 de noviembre de 2023
Opinión espontánea
Logotipo de Evans Halshaw - Vauxhall Kilmarnock

Respuesta de Evans Halshaw - Vauxhall Kilmarnock

Hello Gordon,

Thank you for reviewing us!

Lynne and Andy will really appreciate you taking the time to do this.

We hope you have a great day!
Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

Evans Halshaw were very efficient

As usual Evans Halshaw were very efficient and polite. They picked the car up when they said and it was delivered all nice and clean and fully serviced

15 de noviembre de 2023
Opinión espontánea
Logotipo de Evans Halshaw - Vauxhall Kilmarnock

Respuesta de Evans Halshaw - Vauxhall Kilmarnock

Hello Philip,

Thank you very much for leaving a 5* review.

We really appreciate it!

Have a great day!
Evans Halshaw Customer Services

Valorada con 4 estrellas sobre 5

Service

Really good

13 de noviembre de 2023
Opinión espontánea
Logotipo de Evans Halshaw - Vauxhall Kilmarnock

Respuesta de Evans Halshaw - Vauxhall Kilmarnock

Hi Steven,

A big thank you for leaving us a review!

Have a lovely day!
Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

Great service

Knowledgeable staff with a quick and friendly service. Many thanks 😊

7 de noviembre de 2023
Opinión espontánea
Logotipo de Evans Halshaw - Vauxhall Kilmarnock

Respuesta de Evans Halshaw - Vauxhall Kilmarnock

Hi David,

We love receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

Everyone so helpful and friendly

Everyone so helpful and friendly. Took my car into garage and brought it back. Kept me informed by email and phone during test.

18 de octubre de 2023
Opinión espontánea
Logotipo de Evans Halshaw - Vauxhall Kilmarnock

Respuesta de Evans Halshaw - Vauxhall Kilmarnock

Hi Moira,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction!

Enjoy your day!
Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

Super staff and efficient

Super staff and efficient, considerate service.
Third year I have had my car serviced there.

17 de octubre de 2023
Opinión espontánea
Logotipo de Evans Halshaw - Vauxhall Kilmarnock

Respuesta de Evans Halshaw - Vauxhall Kilmarnock

Hi Paul,

Thank you for your kind words - we're glad to have been of service!

Take care,
Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

Drama resolved thanks to lynne.

Lynne guided us through what became a complex arrangement due to the warranty company not engaging in the process properly. What was a straight forward minor repair ended up a nearly 4 week saga. On receipt of permission Lynne saw to the work being carried out immediately and efficiently. Glad to have the car back and running as it should. Thanks Lynne.

29 de septiembre de 2023
Opinión espontánea
Logotipo de Evans Halshaw - Vauxhall Kilmarnock

Respuesta de Evans Halshaw - Vauxhall Kilmarnock

Hi Craig,

We are happy to see that your recent visit to Evans Halshaw was a positive one!

The dealership is always available for any assistance that you may need.

Thank you for taking the time to leave us your rating!
Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

Very good service

20 de septiembre de 2023
Opinión espontánea
Logotipo de Evans Halshaw - Vauxhall Kilmarnock

Respuesta de Evans Halshaw - Vauxhall Kilmarnock

Hi Scott,

Thank you for such a positive review.

Have a wonderful day!
Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

Car Repairs

Can't fault Lynne, Jamie & David, Service Advisors for there assistance in getting my car repaired, punctual, pleasant & go that extra mile to help you out where possible, never any issues with the services & courtesy provided by them.

22 de septiembre de 2023
Opinión espontánea
Logotipo de Evans Halshaw - Vauxhall Kilmarnock

Respuesta de Evans Halshaw - Vauxhall Kilmarnock

Hi Graeme,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Evans Halshaw Customer Services

Valorada con 5 estrellas sobre 5

Excellent customer care, satisfied customer

Excellent service from staff at Evans Halshaw they kept in touch regarding my health check and advised me for going forward ,booked in for a repair excellent customer care would recommend to family and friends.

16 de septiembre de 2023
Opinión espontánea
Logotipo de Evans Halshaw - Vauxhall Kilmarnock

Respuesta de Evans Halshaw - Vauxhall Kilmarnock

Hi Mr Airley,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Evans Halshaw Customer Services

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