Bought used car 22/08/2026 - was asked to pay upfront £5k before I had even seen it or got to the dealership. I drove home, turbo failed 2 hours after. Was told it cannot be repaired until September... Ver más
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Bought used car 22/08/2026 - was asked to pay upfront £5k before I had even seen it or got to the dealership. I drove home, turbo failed 2 hours after. Was told it cannot be repaired until September... Ver más
La empresa ha respondido
Arnold Mupakasa was professional, friendly, and knowledgeable about the car I was interested in. Arnold was patient and explained each step and product clearly. We unfortunately weren't able to comple... Ver más
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I bought a 3 year old car from Evan’s Halshaw Vauxhall Middlesbrough, the experience at the start was friendly and was given a coffee straight away. Our salesman was Arnold, a young and very polite y... Ver más
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Always a pleasure using Evans Halshaw Middlesborough for my car servicing. Angela Gardner always goes above and beyond in getting my car booked in at a date and time that suits me. I do a lot of miles... Ver más
La empresa ha respondido
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Escrito por la empresa
Every Day Low Prices
Cambridge Road, Cargo Fleet, TS3 8AG, Middlesbrough, Reino Unido
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Respuesta de Evans Halshaw - Vauxhall Middlesbrough
Bought used car 22/08/2026 - was asked to pay upfront £5k before I had even seen it or got to the dealership.
I drove home, turbo failed 2 hours after. Was told it cannot be repaired until September 23 at an other location. Told not entitled to refund either (false)
Complaint raised.

Respuesta de Evans Halshaw - Vauxhall Middlesbrough
I have dealt with this company for over 40 years and have never had any problems. I have always bought my new cars from them and had them serviced and MOT done. The staff are great and go over and above to help. Would not go elsewhere.

Respuesta de Evans Halshaw - Vauxhall Middlesbrough
Still no joy with this company after phone calls and emails to resolve the problem. To top it all off had the car compounded due to no road tax.

Respuesta de Evans Halshaw - Vauxhall Middlesbrough
I could follow online the stages that my car went through and also everything was video recorded so I could see what was done .

Respuesta de Evans Halshaw - Vauxhall Middlesbrough

Respuesta de Evans Halshaw - Vauxhall Middlesbrough

Respuesta de Evans Halshaw - Vauxhall Middlesbrough
I bought a 3 year old car from Evan’s Halshaw Vauxhall Middlesbrough, the experience at the start was friendly and was given a coffee straight away. Our salesman was Arnold, a young and very polite young man who could answer all our questions professionally. We where than handed over to the finance manager even though we didn’t require any finance?. The finance manager then gave us the hard sell, trying to convince us to take out a 3 year warranty. We stated straight away we did not want a 3 year warranty as we have family who will do any repairs we need. The pressure put on my 65 year old brother to take out cover on these items was desperation from the finance manager, we then had to sit through him trying to get my brother to change his mind using suggestions like, I would not let my mother drive out of here without a full warranty! surely if I say NO it should mean NO. Besides that tense 15 minutes where we made it clear we don’t want the warranty, the service from Arnold was exceptional.
Regards John.

Respuesta de Evans Halshaw - Vauxhall Middlesbrough
There ability to keep me informed during the service and the video health check gives peace of mind

Respuesta de Evans Halshaw - Vauxhall Middlesbrough

Respuesta de Evans Halshaw - Vauxhall Middlesbrough
Very friendly service as always Angela was very helpful and remembered me by name which I think makes it such a personal experience

Respuesta de Evans Halshaw - Vauxhall Middlesbrough
customer care by staff very good, prior during and post service of the car. congratulations

Respuesta de Evans Halshaw - Vauxhall Middlesbrough
Angela took care of everything and this makes it easier for me

Respuesta de Evans Halshaw - Vauxhall Middlesbrough
Great experience, overall friendly service, car was cleaned, friendly staff

Respuesta de Evans Halshaw - Vauxhall Middlesbrough

Respuesta de Evans Halshaw - Vauxhall Middlesbrough

Respuesta de Evans Halshaw - Vauxhall Middlesbrough

Respuesta de Evans Halshaw - Vauxhall Middlesbrough
please contact our help line ??
you get contacted and zero happens
complete jokers.. do not buy off these lot.

Respuesta de Evans Halshaw - Vauxhall Middlesbrough
Excellent service. Very professional. Kept me updated on progress. 5star+ customer service. Highly recommend!

Respuesta de Evans Halshaw - Vauxhall Middlesbrough
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