Great product, exactly the peace of mind I was looking for. You may not realise the fact that without your insurance, a rider second guesses if the ride they are planning can be carried out. Knowing t... Ver más
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Consulta las opiniones de los clientes
I've used Eversure a few times now, and the process of setting up the insurance has always been smooth and easy. I had to claim on my recent trip, and I was really impressed with how easy it was and h... Ver más
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Would not recommend, broke down and waited 4 hours for recovery, someone arrived didnt even test the car and said they couldnt fix it, then had to wait an additional 2 hours for someone to tow it. As... Ver más
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In fairness, my wife is the person who I have trusted in finding my camera insurance, and I totally trust her judgement. I have purchased my insurance from eversure for a few years now, I feel the pri... Ver más
La empresa ha respondido
Información sobre la empresa
- Compañía de seguros
- Seguros para caravanas y autocaravanas
- Seguros para bicicletas
- Corredor de seguros
- Aseguradora
Acerca de Eversure
Escrito por la empresa
Eversure provides specialist insurance designed to protect the things most important to you - whether they’re part of your hobbies or your livelihood. Our Camera, Static Caravan, Touring Caravan, and Bicycle insurance policies are built to provide reliable cover and lasting peace of mind.
Our mission is to offer straightforward protection with a customer-first approach, so you can enjoy the things you rely on with confidence.
Información de contacto
Bury Street 1-3, GU2 4AW, Guildford, Reino Unido
- https://www.eversure.com/contact.aspx
- www.eversure.com
4,3
Excelente
873 opiniones
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Had to cancel my policy as Eversure…
Had to cancel my policy as Eversure would not insure my bike as it was kept in my garden. This is despite the garden being fully secure/locked and my bike secured to a wall anchor with a diamond rated lock and covered by a CCTV camera.
If I lived in a flat they would however insure it if it was kept in a communal area which seems to be a lot less secure.
I cancelled two days after taking the policy out which cost me £11 in admin fees.
Sundays cycling Insurance were happy to cover my bike being kept in the garden and I have better cover for a similar price.
24 de marzo de 2026
Respuesta de Eversure
Hi Phillip,
Thank you for taking the time to leave a review - we really appreciate your feedback.
We’re sorry for any disappointment this may have caused. When purchasing the policy, the full terms and conditions are agreed to, including the security requirements set by the underwriter, such as where and how the cycle is stored.
Unfortunately, cover isn’t available if the cycle is kept in a garden, as this falls outside of those requirements.
Kind regards,
Chloe
What a great experience
What a great experience. I started speaking with Craig on the chat function and Craig immediately said he'd give me a call which I really appreciated. Craig answered all my questions really well about the cycle insurance and gave me the enough confidence to be able to buy. Craig was a real credit to the company being calm, putting me on hold when needed and always telling me what was happening. Really great experience. I was also surprised at how comprehensive the cover was given the cost. Great service! Great product. Great price. For Craig's manager, I spoke with him at about 10:00 a.m. on the 25th of March.
25 de marzo de 2026
Opinión espontánea
Respuesta de Eversure
Hi James,
We're happy to hear that you had such a positive experience. We appreciate your comments regarding the clear explanations and confidence provided, and we're glad you found the coverage comprehensive for the cost. Thank you for your feedback!
Kind regards,
Anna
Competitive rates
Competitive rates and comprehensive "add on" options.
Phone call is quite protracted and imagine much easier on line as don't get all the T&C's quoted at you.
23 de marzo de 2026
Respuesta de Eversure
Hi Chris,
We appreciate your feedback and are happy to hear you found our rates competitive with helpful options.
Kind regards,
Anna
Very easy to navigate
26 de marzo de 2026
Respuesta de Eversure
Hi,
We're happy to hear that our platform is easy to navigate. Thank you for your feedback!
Kind regards,
Anna
The insurance is good. Automatic billing is terrible.
The insurance is good.
Having recurring payments as the default option is not appreciated. This deceptive practice is used by far too many companies that rely on their customers failing to cancel their subscriptions. It says a lot about the company’s ethics - not a good impression. If I find an alternative company that offers the same cover I will not be renewing my policy next year.
18 de marzo de 2026
Respuesta de Eversure
Hi there,
Thank you for your feedback.
I’m sorry to hear that you’re unhappy with the automatic renewal.
Auto-renewal is set up at the point of purchase in line with the policy terms. I'm sorry this came as surprise .
We’re always happy to help if you’d prefer to make changes - if you’d like to turn off auto-renewal or discuss this further, please get in touch using our contact form below:
https://www.eversure.com/contact.aspx
Kind regards,
Chloe
Personal contact when payment failed
24 de marzo de 2026
Respuesta de Eversure
Hi Kevin,
We're happy to hear that we could assist you when your payment failed. Thank you for your positive feedback.
Kind regards,
Anna
Respuesta de Eversure
Hi,
We're happy you found our website fast and easy to navigate, and that you appreciate the good value we offer. Thank you for your feedback!
Kind regards,
Anna
Excellent service
Very nice and friendly person on the phone. Listened to my list of requirements and gave me all relevant information on cover options etc and got a really good quote
23 de marzo de 2026
Respuesta de Eversure
Hi Jan,
We're happy to hear that our team member on the phone was friendly and helpful! We appreciate you sharing your experience and are glad they provided you with relevant information and a great quote.
Kind regards,
Anna
No fuss easy to buy photographic…
No fuss easy to buy photographic equipment insurance from a well respected insure. User friendly website and easy to navigate. However, buying was made easy, proof of the calibre of the insurer will be if, ever the unfortunate day the claimant has to make a claim.
25 de marzo de 2026
Respuesta de Eversure
Hi Atamjit,
We're happy to hear that you found our website user-friendly and the purchasing process easy. We appreciate your feedback and hope our insurance provides you with peace of mind. We aim to provide excellent support should you ever need to make a claim.
Kind regards,
Anna
All good ..no problems
24 de marzo de 2026
Respuesta de Eversure
Hi,
We're happy to hear that everything went well for you. Thank you for your positive feedback.
Kind regards,
Anna
I notified Eversure before the 2025…
I notified Eversure before the 2025 renewal that I had changed my camera setup. But they insured for the old gear again this year. Having received two weird emails they eventually registered my new gear and as its worth less than the old stuff I got a £39 refund and an apology.
21 de marzo de 2026
Respuesta de Eversure
Hi there,
Thank you for taking the time to leave a review – we really appreciate your feedback.
Having reviewed your account, I can see that you contacted us in March 2025 to request a policy amendment. We did ask for some additional details at the time, but unfortunately we didn’t receive a response, so the changes weren’t completed.
I’m sorry this meant your renewal was generated using the previous information. We did require those extra details before we could proceed with any changes.
I’m glad to hear this has now been resolved for you.
Kind regards,
Chloe
Respuesta de Eversure
Hi Jason,
We're happy to hear that our instructions were quick and easy for you to follow. Thank you for your positive feedback!
Kind regards,
Anna
offering a fair price and not charging…
offering a fair price and not charging extortionate admin fees
24 de marzo de 2026
Respuesta de Eversure
Hi Colin,
We're happy to hear that you found our pricing fair and appreciated our transparent approach to fees. Thank you for your positive feedback!
Kind regards,
Anna
Easy to use and competitive pricing
24 de marzo de 2026
Respuesta de Eversure
Hi Graham,
We're glad you found our website user-friendly and that you appreciated our competitive pricing. Thank you for your positive feedback!
Kind regards,
Anna
Respuesta de Eversure
Hi,
We're happy to hear that you found the renewal process easy. We appreciate your positive feedback regarding our product.
Kind regards,
Anna
Easy to do on line
23 de marzo de 2026
Respuesta de Eversure
Hi,
We're glad you found it easy to use Eversure! Thank you for your positive feedback.
Kind regards,
Anna
Policy recommended
I have always found my renewals very prompt and good service provided
20 de marzo de 2026
Respuesta de Eversure
Hi Jane,
We're happy to hear that our renewal process has been prompt and that you've had good service. We appreciate your positive feedback!
Kind regards,
Anna
Respuesta de Eversure
Hi Kim,
We're happy to hear that you found it easy to get a quote and saved money. Thank you for sharing your positive experience with us!
Kind regards,
Anna
Avoid these amateurs
I made a claim against my bike insurance about a month before my insurance was due to expire. A few weeks later I received an email stating that my renewal was being declined, which was bemusing but not a problem as I hadn't asked for it to be renewed. Then a few weeks later I receive another email: "success! your cover has been renewed for another year!". No advance notification that this was happening, no idea how much they had taken out of my account, no communication at all. I phoned them, as to be expected on hold for ages, and eventually spoke to someone who didn't know what was happening and put me on hold again whilst she went to figure out was what going on. She came back to me saying she guaranteed that she would get back to me by the end of the day. She didn't get back to me.
I called Ever(not so)sure again the next day and spoke to someone else. Again she was not sure what had happened but assured me that the money that had been taken out of my account would be refunded. It was refunded-MINUS A PENNY!!!. In other words, not enough to complain about but enough for them to make a tidy profit should they do this to everyone they pay out to. Use Sundays for your cycle insurance- costs a bit more but more competent and trustworthy
18 de marzo de 2026
Respuesta de Eversure
Hi,
Thanks for your review, and we’re sorry for the confusion caused.
A renewal was initially not offered following your recent claim, and an email was sent in error before this could be referred to our underwriters. Once reviewed, the decline was removed and your policy became eligible for renewal again. Unfortunately, a new renewal invitation wasn’t issued, which we now know meant the charge came as a surprise - we sincerely apologise for this.
This has now been raised internally to prevent similar issues going forward, and we’re glad the matter has since been resolved.
Kind Regards,
Chloe
good company
23 de marzo de 2026
Respuesta de Eversure
Hi Helen,
We're happy you're happy!
Kind regards,
Anna
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