Everyone Active - Meadowside Leisure Centre Opiniones 39

TrustScore: 3.5 sobre 5

3,5

High St, DE14 1TL Burton-on-Trent, East Staffordshire, GB


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Really good Soft Play with plenty of very good play equipment. They have a gate which most people lock but occasionally people don’t bother which puts a lot of children at risk, that would be my only... Ver más

Valorada con 4 estrellas sobre 5

Easy to park. You get your parking fee back. You can book online. The staff are helpful. Lots of people use the facilities. Needs some improvement: Some maintenance issues need addressing su... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Finishing my session 15 minutes before closing so could get to changing room and take shower, its already closed 15 min before end !!!, so home you can go in shorts and t shirt when outside is +3 goo... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Gym is well equipped and clean Plenty of equipment and nice friendly atmosphere. Only negative point is changing rooms are down stairs on the other side of the building, which is not convenient. A... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Centro recreativo

Escrito por la empresa

We are passionate about being active and staying healthy, and we want our members to be too. Whether it is state-of-the art gym equipment, excellent sports facilities, Swim England-accredited swimming programmes or fun activities for children, our centres aim to offer something for the entire community to enjoy.


Información de contacto

  • High St, DE14 1TL, Burton-on-Trent, East Staffordshire, Reino Unido

  • 01283 372 960

3,5

Medio

TrustScore: 3.5 sobre 5

39 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 33% de las opiniones negativas

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Valorada con 4 estrellas sobre 5

Really good Soft Play with plenty of…

Really good Soft Play with plenty of very good play equipment. They have a gate which most people lock but occasionally people don’t bother which puts a lot of children at risk, that would be my only complaint. Definetley one of the best Soft Plays in the area, it’s a good size, the equipment is safe and it’s maintained and cleaned regularly.

19 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional staff who are helpful and…

Professional staff who are helpful and encouraged me to do different exercises.

16 de abril de 2025
Opinión espontánea
Logotipo de Everyone Active - Meadowside Leisure Centre

Respuesta de Everyone Active - Meadowside Leisure Centre

Hello Pat,

It's fantastic to read that you have found the colleagues at Meadowside to be helpful and professional, it's also great to read that they are encouraging and motivating you to to try varied exercises - this will have such a positive impact on your journey.

Thanks for sharing.

Valorada con 1 estrellas sobre 5

Really need to consider condemning this place

Took our kids to the disco swim over the weekend. Absolutely terrible experience. The music was so quiet I didn't hear 1 song, the pool was overcrowded and 2 spectators spent 40 minutes taking photos and videoing the session. Total disregard for safeguarding of other children in the pool. Get out of the pool and as ever, locks don't work on changing rooms and the floors are absolutely filthy. Be better knocking this place down and building a proper leisure centre at Shobnall. Old, decrepid and embarrassing!

29 de marzo de 2025
Opinión espontánea
Logotipo de Everyone Active - Meadowside Leisure Centre

Respuesta de Everyone Active - Meadowside Leisure Centre

Hello Ed,

Thank you for the review and for making us aware of your issues/concerns regarding the disco swim at Meadowside. We are very sorry that you seemingly did not have the best experience and will pass this on to the relevant manager at site who can look into your comments further and action as needed.

Apologies again and please have a great weekend.

Valorada con 5 estrellas sobre 5

Superb gym and swimming pool facility

Superb gym and swimming pool facility. Great place to come and train. Lovely atmosphere

23 de marzo de 2025
Opinión espontánea
Logotipo de Everyone Active - Meadowside Leisure Centre

Respuesta de Everyone Active - Meadowside Leisure Centre

Hi Cormac,

Thank you so much for sharing your experience at Meadowside with us, it's great that there is lovely atmosphere at the site.

Have a great weekend.

Valorada con 1 estrellas sobre 5

Finishing my session 15 minutes before…

Finishing my session 15 minutes before closing so could get to changing room and take shower, its already closed 15 min before end !!!, so home you can go in shorts and t shirt when outside is +3 good service asking open for 5 min ignore!! so if you want use changing room go 1 hour before closing, wrong attitude from Managers, rude !!!

8 de marzo de 2025
Opinión espontánea
Logotipo de Everyone Active - Meadowside Leisure Centre

Respuesta de Everyone Active - Meadowside Leisure Centre

Hello oopijs,

Thank you for sharing your experience at Meadowside, and we are sorry that the changing rooms were not accessible to you.

We will pass this on to the relevant manager at site who can look inot this further.

Have a great week.

Valorada con 1 estrellas sobre 5

I been today to your soft play in the…

I been today to your soft play in the morning to a toddler session with my son and because is half term I had to bring my other one who is 6 and I could go in because your staff won't let my 6 year old in because she is not under 5....
Very bad experience made my toddler cry and my daughter because only one is allowed
What an awful experience
Now I know you will say that this is the rule and only toddler are allowed on this session but your stuff should be nicer and try to help you instead of say only one can go in the other one stay out..
So you care about the rule so much that my little one can't in the soft play because she just turn 6 and she is not 5 years to come with my toddler but you don't care when people pay for one session and they stay for as long as they want...well done 👍

19 de febrero de 2025
Opinión espontánea
Logotipo de Everyone Active - Meadowside Leisure Centre

Respuesta de Everyone Active - Meadowside Leisure Centre

Hi Niki,

Thank you for the feedback and bringing your issue to our attention. We are really sorry that this occurrence has upset your child and we understand that it is frustrating when there are rules in place such as this, however these are put in place to keep younger children safe during such sessions.

We will pass this on to the relevant manager at site who can look into your comments further.

Sorry again, and please have a good rest of the week.

Valorada con 4 estrellas sobre 5

Easy to park.

Easy to park.
You get your parking fee back.
You can book online.
The staff are helpful.
Lots of people use the facilities.

Needs some improvement:
Some maintenance issues need addressing such as broken lockers, the bottom of the pool is sharp, the taps are always running in the toilets.
It smells of urine at times. Broken toilet roll holders.

5 de febrero de 2025
Opinión espontánea
Logotipo de Everyone Active - Meadowside Leisure Centre

Respuesta de Everyone Active - Meadowside Leisure Centre

HI Lucy,

Many thanks for the review and the 4 stars, we appreciate it. Thanks for sharing your experience at Meadowside, we will pass this on to the relevant manager at site who will be able to look into your comments further.

Have a great weekend.

Valorada con 5 estrellas sobre 5

This gym and centre have changed my…

This gym and centre have changed my life and it staff are great and welcome you with open arms.

5 de febrero de 2025
Opinión espontánea
Logotipo de Everyone Active - Meadowside Leisure Centre

Respuesta de Everyone Active - Meadowside Leisure Centre

HI Nicola,

What a lovely review, thank you for sharing, we will pass on to the team at site.

Have a lovely weekend.

Valorada con 4 estrellas sobre 5

Went to soft play with grandchildren

Went to soft play with grandchildren. Lovely area very clean & safe. Overall the centre is inviting & cafe also a nice area

26 de enero de 2025
Opinión espontánea
Logotipo de Everyone Active - Meadowside Leisure Centre

Respuesta de Everyone Active - Meadowside Leisure Centre

Hi JJ,

Thank you so much for the review and the 4 stars, we are so glad that you and your grandchildren enjoyed softplay at Meadowside, and we look forward to seeing you all again soon.

Valorada con 5 estrellas sobre 5

Straightforward experience

A straightforward automated booking and attendance experience with good facilities and reasonable off-peak prices

17 de enero de 2025
Opinión espontánea
Logotipo de Everyone Active - Meadowside Leisure Centre

Respuesta de Everyone Active - Meadowside Leisure Centre

Hi Sampepys,

We are so glad that you are finding the booking process easy enough to use and that you feel the off-peak prices are value for money too.

Thanks for sharing.

Valorada con 3 estrellas sobre 5

Well the gym and equipment fine but…

Well the gym and equipment is fine but there are too many people using their mob phones during their routines and holding other people up and if two or three people are using the same piece of equipment then you probably won't get on it for best part of half an hour. And it's also a concern the amount of youngsters in the gym who don't know how to use the equipment properly ,I've seen them chasing each other round the gym ,an accident waiting to happen .I have been using this gym for quite a few years now and I'm afraid this situation is getting worse.

7 de enero de 2025
Opinión espontánea
Logotipo de Everyone Active - Meadowside Leisure Centre

Respuesta de Everyone Active - Meadowside Leisure Centre

Hi Richard,

Thank you for the review and bringing your concerns to our attention. we appreciate all feedback and will pass this on to the relevant manager at site who can look into this further.

Have a good rest of the week.

Valorada con 4 estrellas sobre 5

Excellent facilities & customer care.

Excellent facilities & customer care.

Relaxed, enjoyable environment, music & helpful staff.

Clean & hygienic In most areas. Some areas need a bit more attention such as sauna room.
Good experience overall.

2 de enero de 2025
Opinión espontánea
Logotipo de Everyone Active - Meadowside Leisure Centre

Respuesta de Everyone Active - Meadowside Leisure Centre

Hi Tina,

Its great to read that you are enjoying your sessions and are able to relax, we will pass on your comment regards the sauna so this can be looked into further.

Thanks for sharing.

Valorada con 1 estrellas sobre 5

Poor hygiene have to ask for wipes…

Poor hygiene have to ask for wipes cleaning stuff.. Staff apologise and are empathetic to lack of cleaning equipment apart from management who are flippent when asked was told to use toilets to wet blue kitchen roll in toilets to clean equipment after use that are also stinking

5 de diciembre de 2024
Opinión espontánea
Logotipo de Everyone Active - Meadowside Leisure Centre

Respuesta de Everyone Active - Meadowside Leisure Centre

Hi Julia,

Thank you for your review and bringing your concerns to our attention. We will pass this on to the relevant manager on site who can look into this further for you and take any action needed.

Valorada con 5 estrellas sobre 5

Great Gym

Great facilities - great staff who are always happy to help - and free parking - what's not to like!

26 de octubre de 2024
Opinión espontánea
Logotipo de Everyone Active - Meadowside Leisure Centre

Respuesta de Everyone Active - Meadowside Leisure Centre

Hi Chris,

Sounds great :)

Thank you for the review and the 5 stars, we really appreciate it.

We will let the team know they are doing a great job.

Valorada con 4 estrellas sobre 5

Happy with my experiences

Gym is well equipped and clean
Plenty of equipment and nice friendly atmosphere. Only negative point is changing rooms are down stairs on the other side of the building, which is not convenient.
Also when I have identified and mentioned general issues on site to reception staff they have been quickly actioned.

27 de septiembre de 2024
Opinión espontánea
Logotipo de Everyone Active - Meadowside Leisure Centre

Respuesta de Everyone Active - Meadowside Leisure Centre

Hi Fiona,

Thank you so much for the feedback and the 4 stars. its lovely to read that the FOH team and Meadowside have been responsive to any issues at site.

We will pass your comments back to the team, thank you again.

Valorada con 1 estrellas sobre 5

First swimming pool visit caused me to cancel my membership!

I have been an everyone active member for a few years. I've happily visited Ashby for the gym and Whitwick for their fantastic new pool. I've recently moved house making Meadowside in Burton my closest centre. I visited once last week to use the pool, and then cancelled my membership as soon as I got home.

The entire wet side area is just filthy. The changing rooms, shower area, poolside and the actual pool itself. I swam for 20 minutes before getting out as I just wasn't finding it a pleasurable experiance. Lots of brown staining around the tiles at the side of the pool. Not only was the pool busy during the ladies only swim, but it seemed that no one understands lane ettiquette and it was full of kids. Side of the pool area was filled with mothers watching their kids, all stood around in shoes and eating what looked like a 3 course dinner out of various tuppawares. Staff not bothered by shoes and food near the pool.

I then didnt even shower because it seemed pointless; knowing I was then going to get changed in the filthy, muddy, dusty changing rooms, it seemed counter productive! So I drove straight home and showered there.

Maybe I've been spoilt with the new pool area at Whitwick, but whilst I appreciate Burton pool is far older, there's no excuse for hygiene like that.

Completely put off unfortunately.

12 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Extremely poor hygiene

Multiple areas of the facility extremely dirty. Health suite includes steam room/sauna walls inside the steam room slimy and thick, floors covered in dirt and grime, mass amount of build up around the doors and benches in the sauna making it smell really unpleasant. Shower areas are extremely dirty all over the tiles with lots of build up grime/mould. Almost all blue barriers in the showers/changing rooms covered in grime and stains. It's extremely unpleasant to be around and a safety concern. I raised with the centre who did not apologise, advised me they have routine checks and a regimented checks but this can not be possible with the state it's in. They advised they would target the areas in question however there doesn't appear to be tick sheets on show to see when areas last checked and cleaned so these areas of concern could be left for another 6+ months till they go back to extreme state.

5 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love this gym I love the zumba,dance…

I love this gym I love the zumba,dance classes led by amazing teachers, I can't do much but love the energy friendly staff, and it's good for my anxiety everyone friendly in the classes which helps me massively, my mental health improving, from my past experience with other gym this is yet by far the best 👌 nothing is to much trouble for the staff amazing experience ❤️

12 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent supportive helpful staff

Excellent supportive helpful staff - always friendly and welcoming. Clean and bright environment.

6 de noviembre de 2023
Opinión espontánea
Logotipo de Everyone Active - Meadowside Leisure Centre

Respuesta de Everyone Active - Meadowside Leisure Centre

Thank you so much! We are so happy to hear that you enjoy it.

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