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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

The item I received was nothing like the picture on the website with none of the extras listed for $99.99. It is a cheap flimsy plastic item that I found on the SHEIN website for $13.95. When I asked... Ver más

Valorada con 5 estrellas sobre 5

Genuine review. Bought a 6m Screed beam. Very competitively priced. Phoned company to check stock - spoke to Matt. Stock confirmed. Purchased through on line portal - beam arrived by 10am the nex... Ver más

Valorada con 2 estrellas sobre 5

They said item was in stock. It wasn't. 3 weeks later item was delivered. What arrived was different from the website picture and turns out was the wrong part anyway (my fault but was mislead by th... Ver más

Valorada con 5 estrellas sobre 5

Ordered a large van vault slider at 4pm and delivered free before 12pm next day! The best part of the transaction........................nearly £100 cheaper than most other retailers. I d... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de maquinaria y equipamiento para la construcción

Información proporcionada por diversas fuentes externas

Express Tools Ltd are on-line suppliers of Construction and Garden & Landscaping Tools, Machinery and Equipment. Also on offer is a large range of equipment for Height Accessing, Cleaning, Storage, Heating, Materials Handling and Sealey Tools. Prices include UK mainland delivery and VAT - What you see is what you pay!


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

191 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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3,0

Todas las opiniones

(191)

0 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Arrived on time

Arrived on time, box damaged but thats down to the courier and the product works as advertised.

24 de mayo de 2020
Opinión espontánea
Logotipo de Express Tools Ltd

Respuesta de Express Tools Ltd

Hi Mr. Hood,

Thanks for your review. I am sorry to hear that the carrier damaged the box, it does happen occasionally but fortunately not too often
Thank you for your order.

Valorada con 5 estrellas sobre 5

Great service and toolbox

Delivered within 2 days and product is perfect, no issues and use it everyday in plant workshop.

23 de mayo de 2020
Opinión espontánea
Logotipo de Express Tools Ltd

Respuesta de Express Tools Ltd

Thank you for your review, we are pleased you have had a good experince with us.

Valorada con 5 estrellas sobre 5

Tried 4 companies before finding you

Tried 4 companies before finding you. Can't believe ordered on Thursday at 2pm delivered on Friday at 11am. Unbelievably good service when all other companies took the order and payment to later let me down. First class, thank you.

21 de mayo de 2020
Opinión espontánea
Logotipo de Express Tools Ltd

Respuesta de Express Tools Ltd

Hi Peter,

Thank you for this glowing review, it is very welcome. It's nice to know we get it right sometimes. Thank you for your order.

Valorada con 5 estrellas sobre 5

Hyundai puddle pump HYSP400CD

Express Tools offered this product at the best on line price including VAT & delivery. Despite declaring that delivery was currently 3-5 working days [due to Covid19, c.f. other companies declaring a 3-4 week wait] the pump was delivered the following day.

10 de mayo de 2020
Opinión espontánea
Logotipo de Express Tools Ltd

Respuesta de Express Tools Ltd

Hi,

Thank you for this review. We always try to get it right and it is nice to know when we do. Thank you for your order.

Valorada con 5 estrellas sobre 5

you performed superbly under very…

you performed superbly under very difficult circumstances and I am very grateful for that I was desperate for a new mower. The greatest bonus of all the Hyundai mower is fantastic,
Thank you

Peter Jackson

8 de mayo de 2020
Opinión espontánea
Logotipo de Express Tools Ltd

Respuesta de Express Tools Ltd

Hi Peter,

Thank you for your review. I am glad you are pleased with the mower and may you have many happy years using it!

Regards, Malcolm Smith

Valorada con 5 estrellas sobre 5

Hyundai Submersible Pump HYSP400CD

Delighted to receive delivery of Hyundai pump HYSP400CD the next day, despite website apologising for 3-5 working day delivery due to COVID-19 impact. Pump performed well with dirty water extraction at a fast rate

30 de abril de 2020
Opinión espontánea
Logotipo de Express Tools Ltd

Respuesta de Express Tools Ltd

Hi Alan,

Thanks for your review, it is much appreciated.

Valorada con 3 estrellas sobre 5

The purchase of my lawnmower was very…

The purchase of my lawnmower was very easy, and the item arrived when expected. It was a shame that the delivery driver didn't have any wheels to carry this item up our long drive, but he was very helpful. The lawnmower is wonderful, and I am delighted with it, but the instructions for putting it together are abysmal, and virtually useless. My husband is very handy, and we managed to figure it out in the end, but I would feel sorry for anyone without mechanical knowledge. More information, and clearer photographs would have been a great help. The only complaint about the actual lawnmower is the oil dipstick which is black, and very difficult to read to check the level, which is a very important part of looking after these machines.

7 de abril de 2020
Opinión espontánea
Logotipo de Express Tools Ltd

Respuesta de Express Tools Ltd

Hello Margaret,

Thank you for your review.
I am sorry you found our service less than satisfactory, but I am glad you found it easy to make your purchase and the mower arrived when expected. I will pass your comments about the mower on to Hyundai when they open again after the present problems have been resolved.

Thank you for shopping with us.
Regards,
Malcolm Smith

Valorada con 3 estrellas sobre 5

Unfortunately delivery was only within…

Unfortunately delivery was only within 2 days not next day as was specified

5 de abril de 2020
Opinión espontánea
Logotipo de Express Tools Ltd

Respuesta de Express Tools Ltd

Hi Mr. Last,

Thank you for your review.

I am sorry you didn't get your order when you expected it.

Regards,
Malcolm Smith (M.D.)

Valorada con 5 estrellas sobre 5

Thoroughly recommend

Amazing service, fast delivery and good point of contact

5 de abril de 2020
Opinión espontánea
Logotipo de Express Tools Ltd

Respuesta de Express Tools Ltd

Thanks for your review Rebecca, it is much appreciated.

Valorada con 5 estrellas sobre 5

Great service

14 de febrero de 2020
Opinión espontánea
Logotipo de Express Tools Ltd

Respuesta de Express Tools Ltd

Thanks for your review, it is much appreciated.

Valorada con 5 estrellas sobre 5

Great plate compactor & great customer service

Great information before I purchased.
Speedy delivery down to France.
Used it on 2 jobs and it was just as required with the added bonus of the inclusive wheel kit. Product & Company Recommended.

10 de febrero de 2020
Opinión espontánea
Logotipo de Express Tools Ltd

Respuesta de Express Tools Ltd

Hi Tim,

I'm pleased all went well. Thanks for your review, it is much appreciated.
Regards, Malcolm

Valorada con 5 estrellas sobre 5

Excellent!

Excellent! Thanks again.

6 de febrero de 2020
Opinión espontánea
Logotipo de Express Tools Ltd

Respuesta de Express Tools Ltd

Thank you for your review, it is much appreciated.

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