Absolutely excellent service from Elaine. Couldn't have been more helpful. Thank you for your advice and prompt delivery of supplies.
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Consulta las opiniones de los clientes
A breath of fresh air after dealing so heavily with eBay and Amazon. Did not debit my card before checking stock levels. Unfortunately in my case they didn't have stock but after explaining my current... Ver más
Best customer experience I've received for a very long time. We purchased an Avaya licence from Extera. Our telecoms provider charged us £550, Extera charged us £314 and practically installed it for u... Ver más
After a broadband upgrade we found ourselves with a dead Avaya phone system, after a call to Extera we were quickly underway to finding a solution. From the first contact I felt that these guys kne... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Telephones, Headsets, Phone Systems, Voice & Data cabling trust Extera to exceed your expectations. Formed in 2001 we have a real passion for delivering the ultimate in customer services.
Información de contacto
10 Manor Park, Banbury, OX16 3TB, Banbury
- 01295 220600
- customer.services@extera.co.uk
- www.exteradirect.co.uk
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Purchase Plantronics headset
Friendly call centre staff. knowledgeable on headset selection and options. Ordered online after thinking about options. Fast next day delivery. Very happy.
Sennheiser MB Pro 2 headset
I can't praise this highly enough. The headset is not cheap, so I had high expectations - but I can honestly say they were fully met.
The headset was delivered within 24 hours. I initially used it to listen to music, and was very impressed with the sound quality.
I then used it to dial into four hours of continuous work-related audios. Again, the sound quality was great, but the best thing was the comfort - even after four hours I was still completely comfortable.
Highly recommended
Good price and quick delivery
Cheaper than our other quotes. Easy to order, helpful and fast delivery. No complaints.
Excellent!
Having only used a similar product once before, Kerin was extremely helpful and sorted me out recommending the right set and researching whether it was compatible with our phones.
Excellent service
I ordered an emulator on Friday afternoon, it arrived on the Monday. As it was faulty I phoned up and was told they would send another straight out which arrived the next day. I don't blame them for supplying a faulty unit and their response to remedy this was polite and swift. A top company to do business with.
Advice & service
Your staff were polite helpful and knowledgeable
Amazing product
Very good customer service and beautiful product
Ordering online - Training Buddy
I bought a training buddy that was urgently needed for my team. The process was very quick and I received my order the next day. However it would have been good to have received the tracking details when my orders was confirmed, rather than when I asked about when my delivery would arrive.
All good
Although other companies had cheaper product Extera offered the standard warranty so better safe than sorry.
Received original product quickly and Extera kept me informed all the way.
excellent prompt service
I was looking for a headset to use on my pc. During discussions there was one that could also be used on my phone. as I do a lot of conference calls this made sense. as soon as it arrived a member of staff hand delivered it to my workplace. from start to finish exemplary service. I would use them again and recommend to others.
Jabra Pro 920
I initially ordered 1 headset to replace my old one that had just stopped working after 4 years. My order arrived next day with no additional charge for P&P. Set up was easy and once I was happy with the headset and the way it worked, I ordered another 5 for the rest of our office.
All 6 headsets are now in use and everyone is giving them the thumbs up.
Excellent Service
I emailed customer service to check on the product I was looking at to make sure it was suitable and had good, thorough, expert advice.
Product was delivered promptly and is great!
Thank you
Fast repliable and competitve ordering service
I found this company to be competitively priced and a quick service, would certainly use again for all our telephone handset needs.
Not Deliverd
My Pacage was not deliverd as I was away all day, but on tracker it said that it was handed to resident???????
Advisor was very appolagetic and resent out
Polite, Professional and quick to sort out errors
Our first order was despatched at lightening speed, and additional items followed the next working day. One minor hiccup was identified and dealt with quickly and hopefully these will arrive with the same speed.
The sales person was helpful and easy to deal with, and ensured our items were compatible with our current kit.
As far as pricing goes - Extera is competitive when comparing with other suppliers
Great service
The parts I wanted & at the best price by far, including next day delivery.
I missed courier but was contacted to rearrange before I even had chance to ring. That's service! the staff are very helpful & go the extra mile. I will definitely use Extera Direct again.
Avaya IP Office 500 - Sip Trunk
I can say one thing for sure that Extera definitely deliver what they promise, also the timing and point of contact is excellent. i will recommend anyone to use Extera if you want to get the job done the right way.
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