Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Absolutely excellent service from Elaine. Couldn't have been more helpful. Thank you for your advice and prompt delivery of supplies.

Valorada con 5 estrellas sobre 5

A breath of fresh air after dealing so heavily with eBay and Amazon. Did not debit my card before checking stock levels. Unfortunately in my case they didn't have stock but after explaining my current... Ver más

Valorada con 5 estrellas sobre 5

Best customer experience I've received for a very long time. We purchased an Avaya licence from Extera. Our telecoms provider charged us £550, Extera charged us £314 and practically installed it for u... Ver más

Valorada con 5 estrellas sobre 5

After a broadband upgrade we found ourselves with a dead Avaya phone system, after a call to Extera we were quickly underway to finding a solution. From the first contact I felt that these guys kne... Ver más

Información sobre la empresa

  1. Proveedor de servicios de telecomunicaciones
  2. Servicio de telefonía e Internet

Información proporcionada por diversas fuentes externas

Telephones, Headsets, Phone Systems, Voice & Data cabling trust Extera to exceed your expectations. Formed in 2001 we have a real passion for delivering the ultimate in customer services.


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

876 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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5,0

Todas las opiniones

(876)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Purchase Plantronics headset

Friendly call centre staff. knowledgeable on headset selection and options. Ordered online after thinking about options. Fast next day delivery. Very happy.

21 de diciembre de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sennheiser MB Pro 2 headset

I can't praise this highly enough. The headset is not cheap, so I had high expectations - but I can honestly say they were fully met.

The headset was delivered within 24 hours. I initially used it to listen to music, and was very impressed with the sound quality.

I then used it to dial into four hours of continuous work-related audios. Again, the sound quality was great, but the best thing was the comfort - even after four hours I was still completely comfortable.

Highly recommended

13 de diciembre de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent!

Having only used a similar product once before, Kerin was extremely helpful and sorted me out recommending the right set and researching whether it was compatible with our phones.

19 de noviembre de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

I ordered an emulator on Friday afternoon, it arrived on the Monday. As it was faulty I phoned up and was told they would send another straight out which arrived the next day. I don't blame them for supplying a faulty unit and their response to remedy this was polite and swift. A top company to do business with.

11 de noviembre de 2015
Opinión espontánea
Valorada con 4 estrellas sobre 5

Ordering online - Training Buddy

I bought a training buddy that was urgently needed for my team. The process was very quick and I received my order the next day. However it would have been good to have received the tracking details when my orders was confirmed, rather than when I asked about when my delivery would arrive.

26 de octubre de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

All good

Although other companies had cheaper product Extera offered the standard warranty so better safe than sorry.

Received original product quickly and Extera kept me informed all the way.

24 de octubre de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

excellent prompt service

I was looking for a headset to use on my pc. During discussions there was one that could also be used on my phone. as I do a lot of conference calls this made sense. as soon as it arrived a member of staff hand delivered it to my workplace. from start to finish exemplary service. I would use them again and recommend to others.

20 de octubre de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Jabra Pro 920

I initially ordered 1 headset to replace my old one that had just stopped working after 4 years. My order arrived next day with no additional charge for P&P. Set up was easy and once I was happy with the headset and the way it worked, I ordered another 5 for the rest of our office.

All 6 headsets are now in use and everyone is giving them the thumbs up.

20 de octubre de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service

I emailed customer service to check on the product I was looking at to make sure it was suitable and had good, thorough, expert advice.

Product was delivered promptly and is great!

Thank you

15 de octubre de 2015
Opinión espontánea
Valorada con 4 estrellas sobre 5

Polite, Professional and quick to sort out errors

Our first order was despatched at lightening speed, and additional items followed the next working day. One minor hiccup was identified and dealt with quickly and hopefully these will arrive with the same speed.
The sales person was helpful and easy to deal with, and ensured our items were compatible with our current kit.
As far as pricing goes - Extera is competitive when comparing with other suppliers

5 de octubre de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

The parts I wanted & at the best price by far, including next day delivery.
I missed courier but was contacted to rearrange before I even had chance to ring. That's service! the staff are very helpful & go the extra mile. I will definitely use Extera Direct again.

28 de septiembre de 2015
Opinión espontánea

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