We purchased a rug from your store. A problem arose and we contacted the store. Jason looked after getting us a replacement. Jason was professional,very helpful,obliging and courteous. He made the who... Ver más
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Unit 3, Fonthill Retail Park Fonthill Road, D22 H6E8 Dublin, Dublin, IE
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We purchased a rug from your store. A problem arose and we contacted the store. Jason looked after getting us a replacement. Jason was professional,very helpful,obliging and courteous. He made the who... Ver más
La empresa ha respondido
My second time to buy furniture here. Staff are fantastic to deal with in Fonthill store. Furniture is fab, service great too Jason made the experience so easy and went out of his way to mak... Ver más
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Fergal in Fonthill was an absolute superstar, could not have been more helpful and I was delighted to buy from him. I had been in their Blanchardstown "flagship store" earlier in the week and was tota... Ver más
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We moved to a new house and we were looking for bed frames and sofas. We visited easy living furniture located in Fonthill. The service was great. Loads of options to choose from. We bought 2 bed fram... Ver más
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Escrito por la empresa
EZ Living Furniture - The Home You Deserve Starts Here
EZ Living Furniture is Ireland's largest family owned furniture retailer. From humble origins in Galway, it now boasts 22 stores across Ireland and Northern Ireland, with plans for further expansion in the coming months.
Here at EZ Living Furniture we pride ourselves on providing quality furniture at affordable prices along with excellence in customer service. We buy direct from the manufacturer, cutting out the middlemen, meaning whether you are purchasing a new sofa, mattress, dining table or bed, you are getting incredible value for money.
We don't claim to know anything about TV's, laptops, phones or home appliances. But we do know furniture, style and interior trends. We are your furniture and interiors experts. We are EZ Living Furniture.
Unit 3, Fonthill Retail Park Fonthill Road, D22 H6E8, Dublin, Dublin, Irlanda

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Found exactly what I wanted and was looked after by a very lovely very helpful employee

Respuesta de EZ Living Furniture - Fonthill

Respuesta de EZ Living Furniture - Fonthill
Fergal, Mattress Expert was fantastic gave us great advice and was very helpful.

Respuesta de EZ Living Furniture - Fonthill
We were shopping for a corner sofa and needed very specific dimensions. Chris in the Fonthill store was very helpful and accomodating. He helped us choose what style would suit and even suggested decorative cushions. His easy personality and non-pushy style made the whole experience a pleasure. Will be back to upgrade other rooms.

Respuesta de EZ Living Furniture - Fonthill
Niamh in the Fonthill branch was very informative while not pressuring us when we were looking at beds as I find this very off putting while shopping. Very nice experience

Respuesta de EZ Living Furniture - Fonthill

Respuesta de EZ Living Furniture - Fonthill
I had already left a review about my experience with EZ Living because of delayed deliveries, broken promises, poor communication, and the amount of time I had to spend following up. It took three emails and multiple phone calls before customer service eventually offered me a goodwill voucher as compensation.
Unfortunately, another issue has now come to light. As someone who was new to the country and investing in furnishing my home, I wasn't aware that furniture insurance was something I needed to arrange at the time of purchase. The sales manager never mentioned this option during the sale, despite discussing delivery and making promises about timelines. When I spoke to him today, he admitted that he had not mentioned the insurance and said, "That's my mistake." I have since been told that because the furniture was delivered over the past few weeks, I can no longer add insurance through EZ Living, even though part of my order is still outstanding.
What made this even more disappointing was that, instead of focusing on resolving the issue, the manager asked me to remove my previous review and suggested that my account of what happened was not accurate. I found this unprofessional and upsetting, especially when my review was based on my genuine experience.
Overall, my experience with EZ Living has been frustrating from start to finish. Between missed delivery commitments, repeated communication issues, the lack of information about furniture insurance, and the way my concerns have been handled, I have been left feeling disappointed. I hope the company improves both its customer communication and the support it provides after a sale.

Respuesta de EZ Living Furniture - Fonthill
Excellent experience with Fergal in Fonthill. So helpful on guiding us on the type of mattress we should go for. We will be back for sure.

Respuesta de EZ Living Furniture - Fonthill
Charlotte was excellent , she listened to our needs and was supportive and a offered assistance and advice

Respuesta de EZ Living Furniture - Fonthill
Plenty of choice in this shop with good competitive value.

Respuesta de EZ Living Furniture - Fonthill
The choice of furniture. The fact that it is Irish owned.
The staff were all very knowledgeable and helpful. Our sales assistant was particularly helpful.
The prices were good value and although we only want a coffee table, our assistant couldn't have been more helpful.

Respuesta de EZ Living Furniture - Fonthill
Great customer service everything on time! Recommended!

Respuesta de EZ Living Furniture - Fonthill

Respuesta de EZ Living Furniture - Fonthill
I was served by Mr.Charlotte - He was very good and helped us with all the questions of the product that i was looking for - eventually he helped us to place an order. Happy days!!

Respuesta de EZ Living Furniture - Fonthill
Chris (Asst Manager) at your store has been very helpful and patiently attended all my queries. Helped me with cancellations and reordering. The guy on the top floor bedding furniture is also good. Overall good experience.

Respuesta de EZ Living Furniture - Fonthill
Our sales man was superb very happy with the service.

Respuesta de EZ Living Furniture - Fonthill
Very good , in special Josh was very nice , he help with my decision . He needs a medal , as a seller he is very good . I left impressed and happy

Respuesta de EZ Living Furniture - Fonthill
Fergal at the Fonthill store helped us today. He is a thorough professional, explained the process, answered our questions..entire experience is very satisfactory.

Respuesta de EZ Living Furniture - Fonthill
Great shopping experience in Fonthill store, Charlotte was very helpful and knowledgeable when I was buying a lamp and sideboard. Will definitely shop here again.

Respuesta de EZ Living Furniture - Fonthill
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