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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I bought one of these for my wife several years ago and it has been an excellent acquisition. We acquired it because it comes apart and can be placed in the boot of the car so we can visit places wher... Ver más

Valorada con 5 estrellas sobre 5

Factory outlet scooters offer great low prices and so this week have taken delivery of my second scooter I’ve purchased from them. Staff are friendly and informative whenever I’ve rang and their sit... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was looking for a mobility scooter to suit me needs. I called factory outlets and received advice on what would suit me the staff we're Plolite even though l call them several time after mak... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

ordered a scooter for myself was delivered two days later fully charged and assembled by a very friendly delivery agent great scooter at a very good price drives like a dream so good my wife fell in... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipos de asistencia para la movilidad

Información proporcionada por diversas fuentes externas

We are a Family run business, with over 20 years experience in the mobility industry, we employ local people who have great experience in the mobility industry, We pride ourselves on excellent customer service and the best prices in the UK. We supply and are the main agents in the market with Shoprider, Pride Mobility, Electric Mobility, Sunrise Medical, Kymco, Van Os Medical, TGA, Invacare, Drive Medical, Roma Medical, Freerider, Scooterpac, Sheerlines, Flexel batteries and Mark Bates Premiercare Insurance


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

113 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(113)

1 opinión en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

great company to deal with.prices great.

great company to deal with.prices you can not beat.delivery a bit late but still worth waiting due to price.kept informed at all times.

21 de marzo de 2019
Opinión espontánea
Logotipo de Factoryoutletscooters

Respuesta de Factoryoutletscooters

Hi Mr Smith
Thank you for your review, sorry about the delivery being a little late but hopefully we did all we could for you, thank you and any further help just contact us, thank you

Valorada con 5 estrellas sobre 5

Excellent value scooters

Excellent value scooters, large discounts. Very helpful and friendly staff. Would highly recommend without hesitation.

12 de marzo de 2019
Opinión espontánea
Logotipo de Factoryoutletscooters

Respuesta de Factoryoutletscooters

Hi Mrs B
Thank you for your review, your comments will be passed over to the team, nice of you to say thank you.

Valorada con 5 estrellas sobre 5

We found it easy to order

We found it easy to order. The follow up conversations with staff was excellent. A pristine delivery with I must say an excellent mobility scooter. We have every confidence of an efficient follow up service if required.

8 de marzo de 2019
Opinión espontánea
Logotipo de Factoryoutletscooters

Respuesta de Factoryoutletscooters

Hi Mr Murphy
Thank you for your review, if theres anything we can do in the future please contact our team and we will help you.

Valorada con 5 estrellas sobre 5

just got my scooter of you its on…

just got my scooter of you its on charge it looks great i drove it around block its lovely good value for money thank you

13 de febrero de 2019
Opinión espontánea
Logotipo de Factoryoutletscooters

Respuesta de Factoryoutletscooters

Hi Mrs Young
Im pleased to hear you are happy with your new scooter, hope all is going well for you and your new scooter.

Valorada con 5 estrellas sobre 5

First time scooter purchase so wanted…

First time scooter purchase so wanted to clarify a few things before committing to buy. Staff answered all my questions and advised me as to the best choice to meet my needs. Scooter ordered and arrived within a couple of days. Great service all round!

27 de enero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service and good quality product.

Bought a scooter for my mum, really pleased with the service. Quick delivery and Lindsay the sales lady was very helpful, caring and considerate. Taking the time to understand my mum's requirements and suggesting the most suitable options. Wouldn't hesitate to use again. Thank you!

26 de enero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Have had excellent service from the Factory Scooter Outlet 😁

Have had excellent service from the start when I first made an enquiry to purchase my electrically folding mini car scooter.
Friendly, knowledgeable staff who provided all the necessary information and answers to my questions. My scooter has been brilliant and provided me with greater comfort to travel further and longer with my young daughter on day trips and holiday adventures 😁

24 de enero de 2019
Opinión espontánea
Logotipo de Factoryoutletscooters

Respuesta de Factoryoutletscooters

Hi Mrs O hara
Im pleased to hear all was well with your repair and happy that you got it back for your holiday, thank you

Valorada con 1 estrellas sobre 5

Terrible

Terrible. Ordered a scooter which was apparently damaged in the warehouse. Asked for a refund and still haven't got it three weeks later. Director has emailed to say he will wait for the credit card company to write to tem, then he will issue a refund. AVOID.

9 de enero de 2019
Opinión espontánea
Valorada con 2 estrellas sobre 5

should be so much better

OK Lets start again F O Scooters
Are lovely people
scooters are cheaper than most......BUT ..........
Costumer service is none existence,........ just hopeless....
I ordered and paid for my new scooter on 16/6/18 and it arrived today 31/9/18 with a little bit effort they could be the best
so its up to you.... if you want it ...NOW... Don't bother ....BUT.....if you want nice people and a cheep scooter at the end of it , Well F O S is the place to go Your choice
Mrjjones

4 de julio de 2018
Opinión espontánea
Valorada con 1 estrellas sobre 5

If you are looking for a new scooter Do…

If you are looking for a new scooter Do NOT go to factory outlet i bought brand new scooter last year and its had faults they have taken it back to fix and ive had to wait 3 to 4 weeks to get it back this time they say there was nothing wrong tried to rip me off with 2 new batteries wanted £300 when you can get them half the price and then charged me £50 before they would bring it back i paid this and still not got it ive rang and emailed but they just ignore they took it 4 weeks ago and i still havent got it back now i have to wait till the driver is in this area what have i paid £50 for customer service is nil I would NEVER use them again STAY CLEAR

11 de mayo de 2018
Opinión espontánea

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