Fairway Furniture - Plymouth Opiniones 

682
TrustScore: 5 sobre 5

4,9

Billacombe Road 184, PL9 7HE Plymouth, England, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

First rate service from sales to delivery. Hats off to Brad for his tremendous patience and cups of coffee whilst choosing a suit for my 94 year old mother. Delivery guys also went above and beyond,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ethan was an excellent salesman, helpful, informative and not in the least pushy. Delivery was good, although one of my plant pots outside was knocked over, they were otherwise efficient. I ha... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I found Fairway furniture, very helpful and great friendly staff. I wasn’t sure on style or color for my new sofa and chair, but I had the professional help that I was looking for l would highly recom... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A great selection of a range of sofas. Much better than all the other furniture stores we had been in in Plymouth. Very helpful staff and I was able to take fabric samples home to see how they look... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Tienda de colchones
  3. Tienda de muebles para dormitorio
  4. Tienda de pisos
  5. Tienda de sofás
  6. Tapicería

Sobre Fairway Furniture - Plymouth

Escrito por la empresa

Fairway Furniture is the leading independent home furnishing retailer in the South West of England.

Over 170 years after the company was founded in Plymouth, it remains family run with a mission that has stayed the same - to offer an exceptional choice of high quality products at unbeatable prices, along with reliable, friendly, trusted and informed customer service.

From sofas and chairs to living and dining furniture, bedrooms to beds, flooring to lighting, pictures and accessories, our stores have something to suit every taste and budget. Find your nearest store Need help? Chat now Shop now

FREE 5 Year Structural Guarantee

Giving you long-term peace of mind

Giving you long-term peace of mind
We source product from around the world and ensure that everything we sell offers great quality and value. This gives us the confidence to structurally guarantee every item for 5 years for the date of delivery. This is in addition to your statutory rights, is provided at no extra cost as an additional benefit and covers the parts detailed in our full guarantee document, available on our website.

Información de contacto

  • Billacombe Road 184, PL9 7HE, Plymouth, England, Reino Unido

  • 01752 408941

4,9

Excelente

TrustScore: 5 sobre 5

682 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(682)

625 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Good Communication

Regular updates on the progress of our order and clear notifications regarding delivery time.

2 de septiembre de 2026
Logotipo de Fairway Furniture - Plymouth

Respuesta de Fairway Furniture - Plymouth

Thank you for your review. We're delighted to hear that you were kept well informed throughout your order journey and that our delivery notifications were clear and helpful. We appreciate your feedback and hope you enjoy your purchase. Thank you for choosing Fairway Furniture.

Valorada con 5 estrellas sobre 5

Ethan was an excellent salesman

Ethan was an excellent salesman, helpful, informative and not in the least pushy.

Delivery was good, although one of my plant pots outside was knocked over, they were otherwise efficient.

I have shopped at Fairway Furniture several times over the years.

3 de septiembre de 2026
Logotipo de Fairway Furniture - Plymouth

Respuesta de Fairway Furniture - Plymouth

Thank you for your lovely review and for shopping with Fairway Furniture over the years. We're delighted to hear Ethan provided helpful, informative service and made your experience a positive one without any pressure. Thank you for choosing Fairway Furniture.

Valorada con 5 estrellas sobre 5

First rate service from sales to…

First rate service from sales to delivery.
Hats off to Brad for his tremendous patience and cups of coffee whilst choosing a suit for my 94 year old mother.
Delivery guys also went above and beyond, hence the 5* review.

4 de septiembre de 2026
Opinión espontánea
Logotipo de Fairway Furniture - Plymouth

Respuesta de Fairway Furniture - Plymouth

Thank you for your fantastic review. We're delighted to hear Brad's patience and care helped make choosing the perfect suite for your mother such a positive experience. It's also wonderful to know our delivery team went above and beyond. We truly appreciate your kind feedback and thank you for choosing Fairway Furniture.

Valorada con 5 estrellas sobre 5

Brad was very helpful and great…

Brad was very helpful and great communication skills

26 de junio de 2026
Logotipo de Fairway Furniture - Plymouth

Respuesta de Fairway Furniture - Plymouth

Thank you for your kind feedback. We're delighted to hear that Brad was helpful and provided great communication throughout your experience. Thank you for choosing us, and we hope you love your new furniture.

Valorada con 5 estrellas sobre 5

Fairway furniture

I found Fairway furniture, very helpful and great friendly staff. I wasn’t sure on style or color for my new sofa and chair, but I had the professional help that I was looking for l would highly recommend them

5 de agosto de 2026
Logotipo de Fairway Furniture - Plymouth

Respuesta de Fairway Furniture - Plymouth

Thank you for your wonderful review. We're delighted to hear that our team was able to help you choose the perfect sofa and chair, and that you found our staff friendly, professional, and supportive throughout the process. We truly appreciate your recommendation and thank you for choosing Fairway Furniture.

Valorada con 5 estrellas sobre 5

We found the salesman to be…

We found the salesman to be professional, friendly and knowledgeable
He was a great help to us

7 de agosto de 2026
Logotipo de Fairway Furniture - Plymouth

Respuesta de Fairway Furniture - Plymouth

Thank you for your wonderful feedback. We're delighted to hear our salesperson was professional, friendly, and knowledgeable, and that they were able to help you find what you were looking for. We appreciate your support and thank you for choosing Fairway Furniture.

Valorada con 5 estrellas sobre 5

Excellent customer service from start…

Excellent customer service from start to finish

21 de agosto de 2026
Logotipo de Fairway Furniture - Plymouth

Respuesta de Fairway Furniture - Plymouth

Thank you for your kind review. We're delighted to hear that you received excellent customer service from start to finish. We truly appreciate your feedback and thank you for choosing Fairway Furniture.

Valorada con 5 estrellas sobre 5

A great selection of a range of sofas

A great selection of a range of sofas. Much better than all the other furniture stores we had been in in Plymouth. Very helpful staff and I was able to take fabric samples home to see how they looked.
Staff at store very pleasant, but not pushy.

Very good delivery service with clear information about delivery times which meant that we didn’t have to wait in for ages.

20 de agosto de 2026
Logotipo de Fairway Furniture - Plymouth

Respuesta de Fairway Furniture - Plymouth

Thank you for your fantastic review. We're delighted to hear that you found a great selection of sofas and that our team was friendly, helpful, and able to support you in making the right choice with fabric samples. It's also great to know that the delivery process was well communicated and ran smoothly. We hope you enjoy your new furniture for many years to come, and thank you for choosing Fairway Furniture.

Valorada con 5 estrellas sobre 5

Very helpful staff

Very helpful staff, everything happened when we were told it would, no delays efficient right through to delivery

19 de agosto de 2026
Logotipo de Fairway Furniture - Plymouth

Respuesta de Fairway Furniture - Plymouth

Thank you for your kind review. We're pleased to hear that our team was helpful and that everything went smoothly, from your initial visit through to delivery. We appreciate your support and hope you love your new furniture.

Valorada con 5 estrellas sobre 5

Bradley was very helpful with advice…

Bradley was very helpful with advice and the delivery excellent didn’t they were here

13 de agosto de 2026
Logotipo de Fairway Furniture - Plymouth

Respuesta de Fairway Furniture - Plymouth

Thank you for your kind review! We're delighted to hear Bradley was helpful with his advice and that your delivery experience was positive. We appreciate your support and hope you love your new furniture!

Valorada con 5 estrellas sobre 5

Knowledgeable staff

Knowledgeable staff, no pressure to make a decision, giving you time to decide on your purchase. Delivery was excellent, text previous day to confirm time slot. Text on day when close. Staff were polite and helpful.

2 de mayo de 2026
Logotipo de Fairway Furniture - Plymouth

Respuesta de Fairway Furniture - Plymouth

Thank you for your kind review. We're pleased to hear that our team provided knowledgeable, helpful service without any pressure so you could decide in your own time. It's also great to know that your delivery experience was smooth and well communicated throughout. We hope you enjoy your new furniture and thank you for choosing us!

Valorada con 5 estrellas sobre 5

Had previously had furniture from you…

Had previously had furniture from you so decided to use again

18 de mayo de 2026
Logotipo de Fairway Furniture - Plymouth

Respuesta de Fairway Furniture - Plymouth

Thank you for your review. We're delighted you returned to Fairway Furniture for your latest purchase and we hope you love your new furniture!

Valorada con 5 estrellas sobre 5

From visiting the show room to…

From visiting the show room to delivery, I can't fault the process.

I was kept informed of schedules of delivery.

On delivery day, the two hour window I was given was adhered to.

21 de julio de 2026
Logotipo de Fairway Furniture - Plymouth

Respuesta de Fairway Furniture - Plymouth

Thank you for your great review. We're delighted to hear that everything went smoothly from your showroom visit through to delivery. Keeping our customers informed every step of the way is important to us, so it's wonderful to know that the delivery updates were helpful and that our team arrived within the promised time slot. We hope you enjoy your new furniture and thank you for choosing Fairway Furniture.

Valorada con 5 estrellas sobre 5

Excellent service

Helpful sales experience, supported by regular accurate delivery details. Delivery and set up of the furniture was carried out as agreed. We would certainly use Fairway Furnishings again

29 de julio de 2026
Logotipo de Fairway Furniture - Plymouth

Respuesta de Fairway Furniture - Plymouth

Thank you for your lovely review. We're pleased to hear that you had a helpful sales experience and that our regular delivery updates kept you well informed throughout the process.

It's also great to know that your furniture was delivered and assembled as planned. We truly appreciate your feedback and are delighted that you would choose us again in the future.

Valorada con 5 estrellas sobre 5

The delivery was very efficient a very…

The delivery was very efficient a very good service.

23 de julio de 2026
Logotipo de Fairway Furniture - Plymouth

Respuesta de Fairway Furniture - Plymouth

Thank you for your kind review!
We're pleased to hear that you found our delivery service efficient and that everything went smoothly. Thank you for taking the time to share your experience with us, it is greatly appreciated.

Valorada con 5 estrellas sobre 5

Helpful staff that are able to advise…

Helpful staff that are able to advise you concerning your order, when it’s going to be ready & delivered with you choosing date & time.

23 de julio de 2026
Logotipo de Fairway Furniture - Plymouth

Respuesta de Fairway Furniture - Plymouth

Thank you for your kind review! We're pleased to hear that our team kept you informed throughout your order and were able to provide helpful advice on delivery times and availability. It's wonderful to know that our flexible delivery options worked well for you too. Thank you for taking the time to share your experience, and we hope to welcome you back again soon.

Valorada con 5 estrellas sobre 5

Friendly and helpful service both from…

Friendly and helpful service both from the showroom and the delivery team.

17 de julio de 2026
Logotipo de Fairway Furniture - Plymouth

Respuesta de Fairway Furniture - Plymouth

Thank you for your feedback! We're so pleased to hear that both our showroom team and delivery colleagues provided friendly and helpful service. We really appreciate your kind words and taking the time to share your experience with us.

Valorada con 5 estrellas sobre 5

Staff were knowledgeable and very helpful

Staff were knowledgeable, friendly and polite. We ordered a mattress which we are very pleased with. Delivery service was excellent.

16 de julio de 2026
Logotipo de Fairway Furniture - Plymouth

Respuesta de Fairway Furniture - Plymouth

Thank you for your wonderful review.

We're delighted to hear that you found our staff to be knowledgeable, friendly, and polite, and that you're so pleased with your new mattress. It's also fantastic to know that your delivery experience was excellent.

We really appreciate you taking the time to share your experience, and we hope you enjoy many comfortable nights on your new mattress. We look forward to welcoming you back again in the future.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service . Nothing was to much trouble . We have been dealing with Fairway now for many years. Great service .

17 de julio de 2026
Logotipo de Fairway Furniture - Plymouth

Respuesta de Fairway Furniture - Plymouth

Thank you for taking the time to leave your wonderful review. We're delighted to hear you've continued to receive excellent service over the many years you've shopped with us. Your loyalty means a great deal to us, and we're so pleased our team has been able to help whenever needed. Thank you for your continued support, and we look forward to welcoming you back soon.

Kind regards,
Fairway.

Valorada con 5 estrellas sobre 5

Fairway went above and beyond to ensure…

Fairway went above and beyond to ensure that the sofa I had ordered would fit through the small cottage door that I have. They went as far as test driving it by bringing the showroom sofa to test the space needed! Amazing customer service .

8 de julio de 2026
Logotipo de Fairway Furniture - Plymouth

Respuesta de Fairway Furniture - Plymouth

Thank you for your 5-star review! We're delighted to hear that our team went above and beyond to ensure your sofa was the perfect fit, as a local run family business we strive to provide the best possible service for our customers which is always our priority, and we're so pleased we could help. Thank you for your kind words and for shopping with us.

Kind regards,
Fairway.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más