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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Wanted dresses for my first cruise in September, ordered a black bardot dress, I'm your typical 5' apple shape size 18 so normally anything with a waist is a big fat no! However, miraculously this w... Ver más

Valorada con 1 estrellas sobre 5

Awful. Returns portal down and then a message added about not accepting returns due to a website move and no response to my first email, then 2nd email I get a postmaster failure...what on earth is go... Ver más

Valorada con 1 estrellas sobre 5

I’ve been trying to contact you for over a week and all my emails keep bouncing back !! How will my query/problem/refund ever be rectified if I cannot get hold of you ? Please have the courtesy of c... Ver más

Valorada con 5 estrellas sobre 5

Great fashion designs for curvey ladies, loving the colours, ruffles and flattering styles. Great value too, very affordable!... I also had a Query with a missing dress from my delivery so I emailed t... Ver más

Información sobre la empresa

  1. Tienda de ropa de talles grandes
  2. Tienda de ropa
  3. Proveedor de ropa
  4. Tienda de serigrafía
  5. Tienda de camisetas
  6. Tienda de ropa para mujeres

Escrito por la empresa

FASHION-SZN believes that fashion should be for everyone, regardless of body shape or size. Our Brand is built on the foundation of inclusivity. With a focus on creating a community of confident, body-positive women who embrace their curves and love expressing themselves through fashion. Disruption of the fashion industry is FASHION SZN’s mission, by making style accessible and exciting for women who have often been overlooked. Through its community-driven approach, the brand fosters a space where women can celebrate their curves, embrace self-expression and connect over shared experiences. FASHION-SZN offers versatile, trend-led pieces designed for every curve and every occasion. The Brand’s vision is to redefine the fashion market by creating a platform where style has no limits and believes that every woman, regardless of body shape or size, deserves to feel confident, empowered and stylish. FASHION SZN’s mission is to provide trend-led, high-quality fashion designed specifically for curves, with inclusivity and body positivity at the heart of everything it does.


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

251 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 77% de las opiniones negativas

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3,4

Todas las opiniones

(251)

88 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Terrible quality

Terrible quality, and the price absolutely doesn’t reflect it. Made an online return which has taken weeks. It’s just been processed and my money may take 10 days to come back to me… there was no delay taking the money.

23 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

The material on the dress I ordered was…

The material on the dress I ordered was cheap and nasty considering it was £60 with £4.99 delivery
Couldn't have wore it
More fool me for not reading the returns policy as it costs £2.99 to return also
Also awaiting a refund
Still awaiting refund as of today 3rd August

14 de julio de 2025
Opinión espontánea
Logotipo de Fashion Szn

Respuesta de Fashion Szn

Hi joanne
were sorry that the dress you ordered wasn't to your taste. The parcel hasnt been received back in to the warehouse yet as you will be able to see from your tracking. We have checked the tracking this morning and this is due to be delivered today. You will receive a notification once this has been received by us.
The return postage is free but as is standard with most retailers they charge a reprocessing fee.
thanks

Valorada con 1 estrellas sobre 5

Don’t bother if you need it early or want a refund

Made an order relatively ok dispatch . However the item got lost by DHL which took another 2 days to recover. By this time it was no longer needed so I returned the dress. This is where Fashion SZN is an issue…Returns process is terrible you have to PRINT the form not really with the new way of doing things which is just long. I don’t have a printer so had to go to local library. I returned my item (4th July) and on 7th of July it was confirmed as received. I’m STILL waiting for a refund they state 14 days (in this day & age where rival companies are doing it faster) I returned other items from other brands after this time and received refunds much faster. I just wasted my whole time. They need to revamp their whole entire process especially this dreaded refund which MOST of their complaints are about. Clearly this is an issue that they need to look at and create better systems for (if they take accountability for it) !

4 de julio de 2025
Opinión espontánea
Logotipo de Fashion Szn

Respuesta de Fashion Szn

Hi elaine
we are very sorry about your experience, however if you would of emailed us on the email provided we could of sent you a QR code which you could of took to any evri drop off point or most post offices. You do not need a printer to shop with us.
We work to a turn around of 5-7 days for refund processing and as stated on the website sometimes it may take upto 14 days. This is something we are working to get down
thanks

Valorada con 5 estrellas sobre 5

Good delivery timing

Good delivery timing, sizing perfect, dress looks exactly the same as advertised. Very pleased.

16 de julio de 2025
Opinión espontánea
Logotipo de Fashion Szn

Respuesta de Fashion Szn

Hi jackie
thanks for your review, hope you will be shopping with us again soon

Valorada con 1 estrellas sobre 5

Dress size way too small for the sizing…

Dress size way too small for the sizing label stated. I actually ordered 2 sizes up as I've not used this site before and dress far too small. Not able to return dress as I don't have a printer and the shop keeper at the collection drop off site was not helpful siting she doesn't deal with this company anymore. Too much hassle to return so will just take the loss on the dress but will not be ordering from this company again.

17 de julio de 2025
Opinión espontánea
Logotipo de Fashion Szn

Respuesta de Fashion Szn

Hi,

We’re sorry the dress did not fit correct, there’s no need to take a loss on the dress.
please email us on info@fashion-szn.com and we can send you a QR code to return so you don’t need to print.

Thanks

Fashion szn

Valorada con 1 estrellas sobre 5

I’ve had no refund, poor communication

I returned over £100 worth of clothes (2 items) and I still have not had my money back. It has been 15 days today since they received the return. I emailed them on the 11th day and got a reply asking me to give them my return tracking number and I haven’t heard back since even after I chased them again today. I know it says a possible 14 day refund window but have never actually had to wait that long from anywhere else before. Desperate for my money back!!!
Update: I received another confirmation of refund which could take another 10 days to get into my bank account - I still don’t have my money back.

15 de julio de 2025
Opinión espontánea
Logotipo de Fashion Szn

Respuesta de Fashion Szn

Hi Sammy,

Your refund has been processed and you have also received an automated email that it has been done.

Please confirm you have received this.

Thanks
Fashion szn

Valorada con 5 estrellas sobre 5

Gorgeous dresses

Gorgeous dresses, really love the fit. Would definitely recommend! X

15 de julio de 2025
Opinión espontánea
Logotipo de Fashion Szn

Respuesta de Fashion Szn

We are so glad you like our products, we have lots of new styles dropping soon

Valorada con 1 estrellas sobre 5

Awful clothing bad fit

Awful clothing.

I have a short body and even then the swimming costume did not come up high enough to cover my boobs, despite being too big in the body on me.

Absolute joke!!!

Returns are sh*t. Using stupid inpost locker that hasn’t sent me my codes and aren’t being helpful.

I ordered from boohoo, if I’d known it was going to be a different company with different returns procedure I wouldn’t have bothered.

Give up making clothing you aren’t any good at it

4 de julio de 2025
Opinión espontánea
Logotipo de Fashion Szn

Respuesta de Fashion Szn

Hi fiona
apologies that the fit was not right for you, we have inspected the stock and it does measure to spec, the returns rate on this style is below average for a swimsuit but we will look to make amendments for next years range to provide a wider range of fit options.

You do not have to use inpost locker- had you of messaged us as stated on the returns slip we would of emailed you a QR code which you could of took to any evri drop off point or most post offices.

We have had tens of thousands of customers since we have been trading and fortunately for us they do not share you opinion.
thanks

Valorada con 5 estrellas sobre 5

Great service

Great service
Dress exactly as described. Very good value for money, true to size

14 de julio de 2025
Opinión espontánea
Logotipo de Fashion Szn

Respuesta de Fashion Szn

Hi Gail
thanks for your lovely review- we hope to see you back shopping with us soon
thanks

Valorada con 1 estrellas sobre 5

Made a return for two dresses on behalf…

Made a return for two dresses on behalf of my mum on the 23/06, to which they replied they had received on the 27/06 and it would take upto 14 days for a refund and we would receive further correspondence which we have not to even say the return was received. I have since emailed twice and not had any response to my emails now which I don’t think is very professional not sure why it is so difficult to simply email somebody back.

27 de junio de 2025
Opinión espontánea
Logotipo de Fashion Szn

Respuesta de Fashion Szn

Hi Mollie

Your refund was processed today within the time stated on the first email which we sent you on the 27/06 when we received your parcel back that it would take 14 days, you’ll also receive an automated email that your refund has been processed.

If there’s any further information you need please email us on info@fashion-szn.com

Thanks

Fashion szn

Valorada con 1 estrellas sobre 5

Shipping Information Not Accurate

I can’t speak to the quality or fit of the dress itself but I would say that I ordered a dress on 7/2/2025 and paid for ‘tracked delivery within 7 days’. On 7/2/2025 my package does show that it was created by Fed Ex but that it is still in Milton Kings GB as of this morning. Disappointed because I purchased it for an out of state wedding this weekend relying on their original delivery estimate. Here we are 6 days later and it hasn’t even left Great Britain. I reached out to their customer service to get a delivery estimate on 7/4 and was asked to confirm the size so that it could be shipped. What the heck? So now I’m starting to think I was scammed and I guess will contact my AMEX card. And even if the dress does make it here, it will be far too late for the wedding. I would say definitely don’t rely on their shipping estimate. I will update later if I actually receive the dress. Guess I’m shopping tonite at our mall :(

2 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Was a little apprehensive about…

Was a little apprehensive about ordering after a couple of negative review but I’m so pleased I did, I ordered several dresses as was unsure of sizes with it being my first order needless to say I only ended up returning one lol I had no issue with returning the dress or getting a refund and the customer service was excellent, so please with myself for not being put off from negative reviews and will certainly be ordering in the future and would definitely recommend 😁

7 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fashion season has completely…

Fashion season has completely transformed my wardrobe. As someone who is plus-size, finding stylish and well-fitting clothing can be a challenge. However, this brand has truly delivered. Their pieces are not only fashionable but also size-inclusive, eliminating the guesswork around sizing. It’s clear they’ve thoughtfully considered every detail with all body types in mind.

The quality of the clothing is exceptional, and it’s exactly what the plus-size community has been waiting for. On top of that, the customer service is consistently excellent, the team is responsive, helpful, and genuinely cares. I highly recommend this brand and believe they deserve even more five-star reviews.

5 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I purchased a dress ,which did not…

I purchased a dress ,which did not arrive.
I have asked for a refund and this company has stopped answering my emails. I will open a dispute with PayPal to get my money refunded.

Update……4/07/2025
Fashion szn contacted me by email and informed me they would issue me a refund, will update when this happens.
Update……7/07/2025
Fashion szn has refunded me via PayPal, Thank you.
Just to say that Fashion szn says it wasn’t their fault, but the courier (Evri) who lost my order, but I paid them (Fashion szn) £4.99 postage. Maybe they should start using different methods of postage.

4 de julio de 2025
Opinión espontánea
Logotipo de Fashion Szn

Respuesta de Fashion Szn

Hi jane
The email you sent at 06.28am this morning has now been replied to.

It is important to highlight that the parcel is stuck at an evri sorting centre. The parcel was shipped from us the very next day. You are aware of this as you have access to the tracking and I have also sent you a screen shot to your email which shows it left our warehouse 28/6/25 the day after you ordered.
Assuming evri has lost the parcel we have offered to give you a full refund even though this is no fault of fashion szn.

It would be more accurate to leave a review on evri page as the fault lies solely with them

Thanks

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