Fennel & Ginger Opiniones 

262
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent company & great prices. Delivery is also speedy, I’ve made two orders & I am very satisfied Great selection of products this time I did a bulk buy of the Stroganoff seasoning.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great business, just came across them, prices very reasonable, service was fast and reliable, and product selection is awesome. Haven't dealt with support as yet, but I'm quite sure it would be as exc... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently purchased a jar of Welsh honey butter, I also purchased a love food hate waste box. Delivery was quick and my products were packaged in recyclable materials (big thumbs up from me) The W... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Good deal when buying a case. Good delivery times. The best Gluten Free pasta I have ever bought. What makes this stand out from many other Gluten Free Pastas is the way it remains whole and al den... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Mercado online
  2. también en la categoría
  3. Fiambrería
  4. Patio de comidas
  5. Tienda de alimentos
  6. Tienda de alimentos orgánicos
  7. Tienda de artículos para el hogar

Escrito por la empresa

Gourmet Food, Artisan Drinks & Premium Homewares. Fennel & Ginger is a specialist online fine food and homewares retailer, bringing together the very best in gourmet food, artisan drinks and beautifully designed kitchenware. Our carefully curated range is sourced from artisan producers and trusted makers who share our passion for quality, flavour and provenance. With over 50 years of combined experience in catering, hospitality and retail, our team personally selects every product we sell. From small batch pantry essentials and indulgent treats to premium cookware and thoughtful gifts, each item is tried, tested and approved by people who truly understand food and the joy of cooking. Whether you’re a passionate home cook, an ambitious baker or searching for a distinctive gift, Fennel & Ginger offers something a little different from the everyday, exceptional products chosen to inspire and delight.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

262 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(262)

67 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Reliable company.

Easy to order and the order is dispatched quickly and correctly.

23 de septiembre de 2026
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Respuesta de Fennel & Ginger

Thank you for your wonderful 5-star review! We're so pleased to hear that you found ordering easy and that your order was dispatched quickly and accurately.

At Fennel & Ginger, we work hard to provide a seamless service alongside our carefully selected food and drink ranges, so it's lovely to know we've met your expectations.

Thank you for your support, and we look forward to welcoming you back again soon.

Valorada con 4 estrellas sobre 5

Would have been 5 stars but your use of…

Would have been 5 stars but your use of polystyrene peanuts in packing is really not very green.
The rending paste was great and delivery fast. Thank you.

23 de septiembre de 2026
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Respuesta de Fennel & Ginger

⭐⭐⭐⭐ Thank you for taking the time to leave us a review.

We're pleased to hear that you were happy with your order overall, and we really appreciate your feedback regarding the packaging. We understand that the loosefill may not be everyone's favourite, but we choose it carefully to help protect products in transit while reducing environmental impact.

Our loosefill is made from maize starch and is 100% compostable and biodegradable, so it can be added to your compost bin or even dissolved in water. It's one of the small ways we're trying to make our deliveries a little kinder to the environment.

Thank you for supporting Fennel & Ginger. We truly appreciate your custom and hope to send something delicious your way again soon

Valorada con 5 estrellas sobre 5

Great service and delivery

Great service and delivery, will definitely be using them again.

21 de septiembre de 2026
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Respuesta de Fennel & Ginger

⭐⭐⭐⭐⭐ Thank you so much for your fantastic review!

We're delighted to hear that you were pleased with both our service and the quality of the products you received. We work hard to make every order a great experience, from browsing and ordering through to delivery, so it's wonderful to know we've got it right.

Thank you for choosing Fennel & Ginger. Your support means a great deal to us, and we hope to send something delicious your way again soon.

Valorada con 5 estrellas sobre 5

An excellent addition for the perfect meal…

An excellent service and quality of products.

4 de septiembre de 2026
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Respuesta de Fennel & Ginger

⭐⭐⭐⭐⭐ Thank you so much for your wonderful review!

We're delighted to hear that your order arrived on time and that you found exactly what you were looking for. Providing a smooth ordering experience and great service from start to finish is something we always strive for, so it's lovely to receive feedback like this.

Thank you for choosing Fennel & Ginger and for taking the time to share your experience. We look forward to sending something delicious your way again soon.

Valorada con 5 estrellas sobre 5

Very good

Ordered and delivered on time and what i wanted good service all round thanks

3 de septiembre de 2026
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Respuesta de Fennel & Ginger

⭐⭐⭐⭐⭐ Thank you so much for your fantastic review!

We’re delighted to hear you had a great experience ordering from Fennel & Ginger. From product quality to delivery and customer service, we always aim to make online shopping with us smooth and enjoyable, so your feedback really means a lot.

Thank you for choosing us, and we hope to send something delicious your way again soon.

Valorada con 5 estrellas sobre 5

As I have said before your service is…

As I have said before your service is second to none,that is why I have come back again

1 de septiembre de 2026
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Respuesta de Fennel & Ginger

⭐⭐⭐⭐⭐ Thank you so much for your fantastic review!

We’re delighted to hear you had a great experience ordering from Fennel & Ginger. From product quality to delivery and customer service, we always aim to make online shopping with us smooth and enjoyable, so your feedback really means a lot.

Thank you for choosing us, and we hope to send something delicious your way again soon.

Valorada con 5 estrellas sobre 5

Excellent product

Excellent product. Excellent delivery service.

2 de septiembre de 2026
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Respuesta de Fennel & Ginger

⭐⭐⭐⭐⭐ Thank you so much for your fantastic review!

We’re delighted to hear you had a great experience ordering from Fennel & Ginger. From product quality to delivery and customer service, we always aim to make online shopping with us smooth and enjoyable, so your feedback really means a lot.

Thank you for choosing us, and we hope to send something delicious your way again soon.

Valorada con 5 estrellas sobre 5

Thank you

Thank you. Goods on time.

28 de agosto de 2026
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Respuesta de Fennel & Ginger

⭐⭐⭐⭐⭐ Thank you so much for your fantastic review!

We’re delighted to hear you had a great experience ordering from Fennel & Ginger. From product quality to delivery and customer service, we always aim to make online shopping with us smooth and enjoyable, so your feedback really means a lot.

Thank you for choosing us, and we hope to send something delicious your way again soon.

Valorada con 5 estrellas sobre 5

Great company

Excellent company & great prices.
Delivery is also speedy, I’ve made two orders & I am very satisfied
Great selection of products this time I did a bulk buy of the Stroganoff seasoning.

27 de agosto de 2026
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Respuesta de Fennel & Ginger

⭐⭐⭐⭐⭐ Thank you so much for your fantastic review!

We’re delighted to hear you had a great experience ordering from Fennel & Ginger. From product quality to delivery and customer service, we always aim to make online shopping with us smooth and enjoyable, so your feedback really means a lot.

Thank you for choosing us, and we hope to send something delicious your way again soon.

Valorada con 5 estrellas sobre 5

Great range of product

Great range of product, ease of ordering , great customer service and delivery. We will certainly order from you again. Thank you.

30 de julio de 2026
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Respuesta de Fennel & Ginger

⭐⭐⭐⭐⭐ Thank you so much for your fantastic review!

We’re delighted to hear you had a great experience ordering from Fennel & Ginger. From product quality to delivery and customer service, we always aim to make online shopping with us smooth and enjoyable, so your feedback really means a lot.

Thank you for choosing us, and we hope to send something delicious your way again soon.

Valorada con 5 estrellas sobre 5

Love the selection of products and…

Love the selection of products and always quick delivery

28 de julio de 2026
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Respuesta de Fennel & Ginger

⭐⭐⭐⭐⭐ Thank you so much for your fantastic review!

We’re delighted to hear you had a great experience ordering from Fennel & Ginger. From product quality and selection to delivery and customer service, we always aim to make online shopping with us smooth and enjoyable, so your feedback really means a lot.

Thank you for choosing us, and we hope to send something delicious your way again soon.

Valorada con 5 estrellas sobre 5

Just fantastic everytime

29 de junio de 2026
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Respuesta de Fennel & Ginger

⭐⭐⭐⭐⭐ Thank you so much for your fantastic review!

We’re delighted to hear you had a great experience ordering from Fennel & Ginger. From product quality to delivery and customer service, we always aim to make online shopping with us smooth and enjoyable, so your feedback really means a lot.

Thank you for choosing us, and we hope to send something delicious your way again soon.

Valorada con 5 estrellas sobre 5

All good no problems

All good no problems. Would use again

5 de agosto de 2026
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Respuesta de Fennel & Ginger

⭐⭐⭐⭐⭐ Thank you so much for your fantastic review!

We’re delighted to hear you had a great experience ordering from Fennel & Ginger. From product quality to delivery and customer service, we always aim to make online shopping with us smooth and enjoyable, so your feedback really means a lot.

Thank you for choosing us, and we hope to send something delicious your way again soon.

Valorada con 5 estrellas sobre 5

All flavours are superb

All flavours are superb, very moreish, lovely crunch and hints of flavour.

5 de agosto de 2026
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Respuesta de Fennel & Ginger

⭐⭐⭐⭐⭐ Thank you so much for your fantastic review!

We’re delighted to hear you enjoyed the products in your recent order, we always aim to make online shopping with us smooth and enjoyable, so your feedback really means a lot.

Thank you for choosing us, and we hope to send something delicious your way again soon.

Valorada con 5 estrellas sobre 5

out of stock at local supplier

local garden centre stocked this item but for a few week they haven't had this in stock so i thought i would try the supplier.
nicest tasting Ceasar Salad Dressing we have ever tried

27 de julio de 2026
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Respuesta de Fennel & Ginger

Thank you so much for your wonderful 5-star review! 🌟

As the ecommerce partner for DINE with Atkins & Potts, We're delighted to hear that you enjoyed their Caesar Salad Dressing and that it's the nicest you've ever tried. It's especially great to know that you found us directly when your local garden centre was temporarily out of stock.

We truly appreciate your support and are thrilled that the Caesar Dressing has become a favourite in your home.

Thank you for taking the time to share your experience, and we hope you continue to enjoy it for many salads to come!

Valorada con 5 estrellas sobre 5
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Respuesta de Fennel & Ginger

⭐⭐⭐⭐⭐ Thank you so much for your fantastic review!

We’re delighted to hear you had a great experience ordering from Fennel & Ginger. From product quality to delivery and customer service, we always aim to make online shopping with us smooth and enjoyable, so your feedback really means a lot.

Thank you for choosing us, and we hope to send something delicious your way again soon.

Valorada con 3 estrellas sobre 5

In respect to the product itself

In respect to the product itself and speed of delivery I would have no hesitation to rate 5* - I made an enquiry, confirmation teply that ticket had been raised and to expect a reply usually within 24 hrs., 1 working day. _That was 24/07 and today 01/08 and still no response - hence a 3* rating!

22 de julio de 2026
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Respuesta de Fennel & Ginger

Thank you for your feedback and for your kind comments about the product and delivery service.

We're very sorry to hear about your experience regarding your enquiry. Having investigated this, it appears that our AI chatbot responded at the time, but unfortunately no support ticket was subsequently received by our customer service team, which is why you did not receive the follow-up response you were expecting.

We completely understand your frustration, especially after being advised that a reply would normally be provided within 24 hours. This is not the level of service we aim to provide, and we apologise for the inconvenience caused.

If your enquiry is still outstanding, please contact us again and quote this review, and we will ensure it is dealt with as a priority.

Thank you for bringing this to our attention, as it helps us identify and improve areas where our processes have fallen short. We appreciate your business and hope we can restore your confidence in our customer support service.

Valorada con 5 estrellas sobre 5

Great service from Fennel & Ginger

Great service from Fennel & Ginger. Received my 12 jars of Pesto within a couple of days which was very well packaged. Would definitely recommend.

6 de julio de 2026
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Respuesta de Fennel & Ginger

⭐⭐⭐⭐⭐ Thank you so much for your fantastic review!

We’re delighted to hear that you pesto arrived quickly and well packaged. From product quality to delivery and customer service, we always aim to make online shopping with us smooth and enjoyable, so your feedback really means a lot.

Thank you for choosing us, and we hope to send something delicious your way again soon.

Valorada con 5 estrellas sobre 5

Great service

Great service, delivery on time 😉😉

2 de julio de 2026
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Respuesta de Fennel & Ginger

⭐⭐⭐⭐⭐ Thank you so much for your fantastic review!

We’re delighted to hear you had a great experience ordering from Fennel & Ginger. From product quality to delivery and customer service, we always aim to make online shopping with us smooth and enjoyable, so your feedback really means a lot.

Thank you for choosing us, and we hope to send something delicious your way again soon.

Valorada con 2 estrellas sobre 5

What I asked for and what was shown in…

What I asked for and what was shown in picture was what I preferred but what was delivered was very different

3 de julio de 2026
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Respuesta de Fennel & Ginger

Thank you for your review and sorry for you weren't 100% happy with your order.

Kikkoman have recently updated a number of their product labels, which is why your delivery may have looked different from the website photo.

We've now updated our listings to show this new look.

We want you to love your order, so if you're still unhappy, please email us at support@fennelandginger.co.uk and we'll happily resolve this for you.

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