Ive already put a negative review on and ive im so annoyed with this company they state they want to help you and your account and understand your situation and im getting no way closer to sorting my... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The ‘Gentry of preowned watch resales’. Genuine, trustworthy and with complete integrity throughout my whole transaction. Will is of a particularly calm character and puts the buyer at eas... Ver más
Absolute pleasure dealing with Will I can’t think of any better way this could have gone! I was slightly dubious about buying used but the communication and video presentation was first class. I... Ver más
La empresa ha respondido
Will from Ferno Time has been great all along, communication was perfect (even with my poor english), he answered really quickly, he sended a bunch of pictures, movies, all top quality, he explained E... Ver más
Información sobre la empresa
Escrito por la empresa
Ferno Time prides itself in offering pre-owned Panerai for competitive prices within the UK Watch Market. We provide excellent and honest customer service in buying, selling and sourcing Panerai.
Información de contacto
Ferno Time, IncuHive IBM, SO21 2JN, Hursley, Reino Unido
- 07385 568777
- contact@fernotime.com
- www.fernotime.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Ive already put a negative review on…
Ive already put a negative review on and ive im so annoyed with this company they state they want to help you and your account and understand your situation and im getting no way closer to sorting my account out. They dont get my mental health and how this company is making me worse. The complaints procedures are shocking and the staff are very rude via emaip and phone.
Will was really helpful
Will was really helpful, and informative.
Great customer care, fair pricing, and a great watch. Ferno Time is definitely passionate about all things Panerai. Currently using them to, hopefully, source another watch for me!
Great guys great service great customer…
Great guys great service great customer experience. Definitely recommend this company
Great price, ultra responsive service.
Will was responsive throughout and kept me informed at all stages of our transaction. We agreed a great price for the watch, and it was received the next day. Would definitely recommend.
Ferno Time - customer service experience par excellence
My recent two buying experiences with Ferno Time prove that there are still people and services that take pride in providing a reassuring and honest customer experience. Specifically, Ferno Time, based in the UK, is a niche online boutique that specializes in pre-owned Panerai references. My dealings with Will, himself a Panerai aficionado, during my initial purchase were characterized by his patience and detail in addressing my questions, as well as his timely communication around package timing and delivery logistics (which included his providing a video of the secure packaging of the watch as well as shipping/tracking details) was notably reassuring since he was shipping to me in the US. And indeed the watch arrived soundly and exactly as described. Moreover, it was because of this experience that I reached out to Ferno Time again a week later to ask whether they thought they could source a rarer Panerai reference for me, realizing this may take them some time. However, Will got back to me within a couple of days informing me that through his network he was able to source this rare reference for me. The delivery of this piece was coordinated with the same care and attention as my first purchase. Again, excellent customer service and start-to-end support by the Ferno Time team. I recommend them for all your Panerai needs without hesitation, and I look forward to my future dealings with them for my next Panerai purchase.
Will and the team were excellent
Will and the team were excellent.
Very good advice and great service.
I would highly recommend them
Barry
First class communication and top…
First class communication and top quality service and product.
Fantastic service and expert knowledge
Fantastic service and expert knowledge. Would highly recommend and won't hesitate to do further business in the future.
The ‘Gentry of preowned watch resales’
The ‘Gentry of preowned watch resales’.
Genuine, trustworthy and with complete integrity throughout my whole transaction.
Will is of a particularly calm character and puts the buyer at ease to work at their pace. No hard sale. Works with you to ensure both parties are mutually comfortable.
No hesitation at all to recommend. Well done Fernotime.
A great experience.
A newish business run by a passionate young man who specialises in selling and buying Panerai. The perfect ingredients for anyone interested in Panerai.
Have had some great discussions on WhatsApp and subsequently face to face to conclude a sale. A friend also did a deal with Will and said it was very smooth.
I hope and believe that Will and Ferno Time will go from strength to strength as a Panerai Pre-owned specialist and I'm sure I will deal with Will again.
First rate experience with Ferno Time
First rate experience. Will couldn't do enough to help with my purchase, and made the whole thing very simple. Watch arrived exactly as described and wonderfully packed.highly recommend Ferno Time.
How refreshing to deal with a company…
How refreshing to deal with a company that take the whole watch buying/selling process back to basics and focus on the customer, product knowledge and professionalism.
Bravo Ferno Time.
Great watch, Great Service
Excellent service from Will. Informative and patient throughout the process and I have ended up with exactly the watch I wanted.

Respuesta de Ferno Time
Excellent Professional Service
The purchase of my first Panerai from Ferno Time couldn’t have went smoother.
From the outset William was very communicative and helpful. I received photos/video of my watch before purchase and it being prepared for shipping and was kept updated.
I would thoroughly recommend this seller.

Respuesta de Ferno Time
A very satisfied customer. 5 Stars!
Extremely happy with my purchase. Will was excellent and answered my many questions. Extremely knowledgable, super professional and always responded promptly.
Delivery and packaging of goods was done with care.
Thank you from a very satisfied customer.

Respuesta de Ferno Time
Sold a watch to them
Sold a watch to them, posted it to them first. They paid as soon as they got it.
Very trustworthy and good communication
First time deal with will
First time deal with will . Have to say very good service. Did deal over the phone and next day my watch arrived. Best of all I like the way I was kept informed of the progress of my shipping by will including a video of my watch at point of packing. 100% company to deal with very professional and friendly!!!
Nice and easy transaction
Will was nice and easy to deal with, I would recommend using him again.
Will has been great, a true professionnal !
Will from Ferno Time has been great all along, communication was perfect (even with my poor english), he answered really quickly, he sended a bunch of pictures, movies, all top quality, he explained EVERYTHING, about the watch, the set, the shape...I must forget smtg... Yes ! The transaction was crystal clear, all steps, a moovie showing the packaging before shippment, an "every hour" tracking of the FedEx... what do I forget ??? Ha ! He is really kind, funny, and the most important, a true professionnal, Thanks again, I recommend, really the best "buyer experience" I have had in the watch business...
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







