Financial Wellness Group Opiniones 

439
TrustScore: 3.5 sobre 5

3,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

After my business collapsed I lost everything and was tens of thousands of pounds in debt, began with Citizens Advice who though were helpful initially but as soon as it wasn’t a straightforward ‘goin... Ver más

Valorada con 1 estrellas sobre 5

Would give 0 stars, signed up they made my partners earnings count to what I had to pay, then after paying for the full time at closing (when I know I overpaid 5 years due to individual debt being cla... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

After coming out of an abusive relationship where I had money stolen and my debt built up from this, I had a call with them where they were able to help straight away, I didn’t feel judged or embarras... Ver más

Valorada con 5 estrellas sobre 5

Wow I was completely unaware that there company’s like the Financial Wellness’s group existed. I suffer with Mental health and Sam took great care helping me through all my finances And she decide... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de asesoramiento crediticio
  2. Servicio de reducción de deuda
  3. Servicio para casos de insolvencia

Escrito por la empresa

Live more, stress less. Life should be more than stressing about money, we can help get things sorted. Whether you’re worried about day-to-day financial struggles and need advice, want to check your plan progress or are budgeting for the future, we’re always here when you need us.


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

439 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 22% de las opiniones negativas

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3,6

Todas las opiniones

(439)

22 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Best financial help ever

This company has helped myself and my wife to get rid of our debt.
If you fit the criteria there are options and the one best for us was a DRO a debt relief order.

All debts are frozen for 12 months then if nothing has changed they get written off, a bit like bankruptcy.

Not everyone gets this option but there are other ways to resolve your issues.

It takes about 4 to 6 weeks from first contact to the finish.
There are phone interviews, forms, proof of relevant things etc etc so it's not quick but it is thorough.

The staff are amazing, very calm and sympathetic to your situation, they don't judge they just help.

Thanks to this company my wife and myself have been given a new lease of life and are now looking forward to discussing the possibility of getting a motorbility car on the government motorbility scheme, as this takes back your mobility allowance.

12 de octubre de 2022
Opinión espontánea
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Respuesta de Financial Wellness Group

Thank you for your 5* review. We're really pleased to hear yourself and your wife feel that you have a new lease of life and have been able to provide you advice for life after the DRO.
Thanks again for taking the time to feedback. We wish you the best of luck for the future.

Valorada con 5 estrellas sobre 5

These people are terrific

These people are terrific, Mike and Samantha just so professional but with a human touch. Very thorough with the detail and great patience. Having coached for an American Bank for many years I recognise superior call handling. And it is in abundance from these two.

12 de octubre de 2022
Opinión espontánea
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Respuesta de Financial Wellness Group

Thanks for sharing your experience with us. Mike and Samantha will be pleased to hear your feedback! Best of luck for the future.

Valorada con 5 estrellas sobre 5

Financial wellness group

Very helpful know what they’re doing if you send a text for them to Phone you up They are on the case straight away The young lady Who dealt with my case I would give a 10 out of 10 And I would recommend this company to anyone

12 de octubre de 2022
Opinión espontánea
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Respuesta de Financial Wellness Group

Thank you for taking the time to leave your review - and the 5*! We're so pleased we have been able to help.

Valorada con 5 estrellas sobre 5

Stress Free service

Couldnt have asked for a better service, pretty much stress free service. Took about 2.5hrs on the phone but was worth it. Lady was so helpful and understanding i was 2 years into a IVA but change of circumstances ment i was no longer able to afford it and was referred for a DRO. Only took 7 days to be accepted which was a relief as thought it would take much longer.

12 de octubre de 2022
Opinión espontánea
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Respuesta de Financial Wellness Group

Thanks so much for the feedback on your experience.
I am sorry to hear that you had a lengthy call with us, on occasions the complexities of what we do can be in-depth so we can be sure you receive the best outcome - which it certainly sounds like you did!
Best of luck for the future Amy.

Valorada con 5 estrellas sobre 5

Most outstanding help from start to…

Most outstanding help from start to finish made me feel at ease at all times thank you so much for your help

10 de octubre de 2022
Opinión espontánea
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Respuesta de Financial Wellness Group

Thank you for your 5* review. We're pleased we have been able to help.

Valorada con 5 estrellas sobre 5

Would like to thank Samantha for doing…

Would like to thank Samantha for doing everything she's done for me she's 1 in a million don't no what i would do if it wasn't for Samantha great company that she works for she's a real asset to the company thank you so much

3 de octubre de 2022
Opinión espontánea
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Respuesta de Financial Wellness Group

Thanks so much for taking the time to feedback. Samantha will appreciate your kind comments and I'll be sure to pass on.
We wish you the best of luck for the future.

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service. Step by step instructions. Friendly call backs . Would highly recommend this service .

5 de octubre de 2022
Opinión espontánea
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Respuesta de Financial Wellness Group


Thank you for your feedback!

Valorada con 5 estrellas sobre 5

A*****

They were so helpful and full of knowledge, they helped me resolve my debt issues and I can now sleep at night. I would highly recommend to anyone needing debt advice

27 de septiembre de 2022
Opinión espontánea
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Respuesta de Financial Wellness Group

Thank you for your feedback. We are really pleased we've been able to help.

Valorada con 5 estrellas sobre 5

Complete trust in Wellness

I was advised by another company to take out a IVA which was something I really couldn't afford ! So I then contacted The Wellness Group, the lady I was put with Samantha sat through my tears, tantrums and sheer panic. She managed to keep me calm with regular up dates and I got my DRO in about 6-8 weeks. This has now given me peace of mind and I can get on with the rest of my life without all the worry hanging over me. THANK YOU SAMANTHA.

30 de septiembre de 2022
Opinión espontánea
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Respuesta de Financial Wellness Group

Thank you for your feedback. I will be sure to pass to Samantha your comments. We wish you the best of luck for the future!

Valorada con 5 estrellas sobre 5

Thank you FWG.

Two weeks ago, I didn’t know anything about debt relief or even how to go about it, it took me so much will power to reach out and get help, I was extremely anxious and out of my depth. Every month interest rates on cards and an old loan we’re getting bigger and I dreaded opening letters or opening the door. On a whim two weeks back I found that courage and made the call, from the very beginning staff were understanding and showed a lot of empathy, after initially talking about an IVA, I was advised that because of my position and health concerns that the best way forward would be a DRO, the process started over a few days, where I was advised and looked after the whole time, being constantly updated on progress. Last Wednesday I signed the completed DRO application which FWG had completed, just two days later, 48hrs, I received an Email from The Insolvency Agency informing me that my DRO had been approved! I am over the moon, I never saw a future not involving debt, and in a two week period FWG have made the impossible, possible. I am and will remain eternally grateful to everyone that dealt with me at FWG, Thank you so much.

23 de septiembre de 2022
Opinión espontánea
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Respuesta de Financial Wellness Group

Thank you for taking the time to feedback. We're so pleased we have been able to help you with your circumstances. We wish you the very best of luck for the future.

Valorada con 5 estrellas sobre 5

Fantastic company

Fantastic company, Helped me in the crisis I was in.
Dont know how I would of survived without there help.
Quick process, everything was explained to me.
Really happy customer.

20 de septiembre de 2022
Opinión espontánea
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Respuesta de Financial Wellness Group

Really pleased that we have been able to help you with your circumstances. Thanks for the feedback.

Valorada con 5 estrellas sobre 5

I've never been in the position where I…

I've never been in the position where I had to do anything like this before and was abit scared and apprehensive. Have to say best thing I have ever done was contacting them and asking for help. The relief you feel when everything is sorted and in place is great. The people talk to you and are so willing to help and do their best.
I would definitely recommend them to anyone 👍.

15 de septiembre de 2022
Opinión espontánea
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Respuesta de Financial Wellness Group

Thank you for taking the time to feedback. We're glad our Advisers have been able to assist you.

Valorada con 1 estrellas sobre 5

What am I paying for?

I have had an account for 9 months. Accounts still outstanding. Seem to have had to do 50% of the work myself. Debt not reduced at all, can't help but wonder what I'm actually paying for!! Debt now seems more out of control than it ever was.

6 de septiembre de 2022
Opinión espontánea
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Respuesta de Financial Wellness Group

Thank you for taking the time to feedback.
Unfortunately, it took longer to get some of the arrangements in place than normal because of the name / address mis-match and interest will still be applied whilst we are negotiating, which is why the balances may not have come down as quickly as expected. We are making monthly payments to all accounts and working to work with lenders to accept the offers of payments.
Please don't hesitate to contact us if you require any further information at personalfinancemanager@financialwellnessgroup.co.uk.

Valorada con 5 estrellas sobre 5

I can’t recommend the FWG enough they…

I can’t recommend the FWG enough they have been so kind caring and extremely helpful in helping solve my debt problems. I became extremely ill in 2019 which caused me to spiral into a lot of debt . Initially when I received a call from them I was hugely suspect but after listening and getting put through to a debt advisor who listened and started the process of an IVA for me and I felt like a huge weight had finally been lifted . I had done nothing but worry about how I was going to carry on paying all these debts when I had no money to do so . The process was started and a couple of days later I received a call from a review agent who looks at cases before the IVA is complete he informed me the a DRO may be applicable in my circumstances because am not going to be able to work again , and even paying the IVA monthly would be a struggle and leave me with no quality of life . He passed my case along and next day a DRO agent called me went through my details and situation and told what a DRO is how it works and how long it affects my credit score , basically informing me of all the information I needed to make an informed decision. I then payed the DRO fee spoke with my agent again who then sent application through and it was appointed 3 days later. Honestly writing this review now I can’t thank everyone enough at the FWG from day 1 they have listened reviewed and have done nothing but be extremely kind caring and respectful towards me and my circumstances. Everyone I’ve ever spoken with in this company has only ever had my best interests at heart . They are professional and extremely diligent they listen so they can give you the best advice for your circumstances. Thank you everyone within the FWG for finally helping me to not worry about money and spiralling debts for the first time in 4 years. Thank you to Steph Callum Chris and everybody else who helped me within the last 10days . I will finally be able to sleep 💤 tonight.

26 de agosto de 2022
Opinión espontánea
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Respuesta de Financial Wellness Group

Thank you for taking the time to feedback. We're pleased we have been able to help you with a suitable solution. Best of luck for the future.

Valorada con 5 estrellas sobre 5

Eleanor boyle

You have taken a big weight off my shoulders your team and Chris were very helpful and understanding with out being judgmental
I thank you all so much
Eleanor boyle x

26 de agosto de 2022
Opinión espontánea
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Respuesta de Financial Wellness Group

Thank you for taking the time to feedback. We're pleased to hear that we have been able to help you with a suitable solution. I will be sure to pass your lovely feedback to Chris and the team!

Valorada con 5 estrellas sobre 5

FWG have been great from the get go

FWG have been great from the get go! I initially had a IVA agreement but on a annual review it was concluded that the IVA was not affordable anymore.
They went on to refer me to another department who discussed my options I believe it was Danielle who dealt with me she was great as was everyone, it was a DRO that was then recommended and I was handed over to Chris who was great, he quickly got my IVA terminated and the DRO application processed really quickly!
Great service

23 de agosto de 2022
Opinión espontánea
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Respuesta de Financial Wellness Group

Thank you for taking the time to feedback. I'm glad we have been able to assist you with a suitable solution and alternative to your IVA.
We wish you the best of luck for the future.

Valorada con 5 estrellas sobre 5

I couldn’t recommend the FWG enough…

I couldn’t recommend the FWG enough they helped me so explained everything that was going to happen with DRO.. there customer service was a very high standard SAM KNIGTING your a credit to the FWG thank you so much!!!

18 de agosto de 2022
Opinión espontánea
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Respuesta de Financial Wellness Group

Thank you for taking the time to feedback. I will be sure to pass your feedback to Sam and the team!
We wish you the best of luck in the future.

Valorada con 5 estrellas sobre 5

Helped me so much

Helped me so much, so grateful for these guys. Thank you!

17 de agosto de 2022
Opinión espontánea
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Respuesta de Financial Wellness Group

Thank you for your feedback.

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