From enquiry to delivery you gave us complete confidence at ever step. Your communications were very good without ever being pushy for a sale. The delivery driver delivered the mantel to the room which pleased my wife due to its weight. The mantel is of great quality and looks fantastic in position.

Excellent quality of wood used for both fire surround and mirror.
The personal service was impeccable
Would highly recommend them

Fast delivery great comunication marble beautiful

A fantastic service and quality products. Our hearth was measured precisely to our specifications and the fire surround fitted perfectly too.
An excellent, friendly and supportive team regarding our particular fireplace. It was never too much trouble to ask questions and having free samples was a massive help in deciding what we wanted. I would highly recommend using this company.

Have used Designer Fireplaces before so no surprise that the quality is better than expected and the helpfulness of the staff was excellent.
Delivery was at the right time which is always a bonus. Thank you.

Excellent communication. Really please with item and customer service.

Great service and a lovely fireplace suite!

Great service and communication. Was a pleasure to deal with and very accommodating . Any personal changes in the design was easily done too.
The quality and finish of our fireplace is perfect too.
I cant recommend this company enough.

Good product delivered promptly
Easy installation and my client was very pleased with the results

Good solid oak at a reasonable price and good fitting instructions with figments provided.

Great service from beginning to end, I ordered samples they arrived quickly my emails always answered very professionally. Delivery of my fireplace was first class! Personal & friendly service at a time i could be in on the day they gave me.

made to my requirements, delivered free, paid on delivery. workmanship superb. Staff fantastic. very highly recommended

Loved my fireplace it looks great. Delivery was on time and I loved that it didn’t come with lots of packing and I was given instructions on how to fit it.

Great looking fire surround, excellent quality, value for money and delivered ahead of indicated lead time, what more could you want!

Really good experience

Well from start to finish the most pleasurable online transaction I have Had, Tilley was outstanding in every way possible the most relaxed easy going none forced sales attitude They are there to help you buy the fireplace/fire of your choice and the fire place looks amazing A.B,C to install so thank you all at Designer Fireplaces for a wonderful online expensive Purchase ***** Star Gold Treatment to all Customers..Thanks Tilley

Great fireplace at a great price, delivered promptly with care.All the staff are great and friendly.

Great service. The fireplace was delivered on time with good quality.

Professional all the way through to fitting the fire place.

Hi , I wouldn’t hesitate to recommend , the whole experience from ordering through to delivery was excellent , I’m so pleased with my fire surround . Thanks again