First Tech Credit Union Opiniones 

188
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

With clear info on the website I brought all required docs, ID and proof of address etc when I called into office to apply for a loan. Very helpful staff (one of whom was being trained in) processe... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

First Tech CU has transformed by day to day banking - I have commenced using Budget account this year - and it is an amazing service to support household budgeting planning and year 2 I have swit... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Please add Madison to the pantheon of stellar First Tech Representatives. She skillfully helped me complete an urgent loan processing. This despite dealing with my underperforming home internet se... Ver más

Valorada con 5 estrellas sobre 5

Never any issues. Whenever I have enquired about services (twice now) they have been so friendly and helpful. Absolute pleasure to contact and deal with. Highly recommend. I cannot remember the mo... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Unión crediticia
  2. también en la categoría
  3. Institución financiera

Escrito por la empresa

First Tech Credit Union is the dedicated credit union for employees working in the Information, Communications and Technology (ICT) sector in Ireland. First Tech was established in 1961 and was originally called the Civil Service Credit Union and later became the Telecom Eireann employees credit union and then ESCCU. It was renamed First Tech Credit Union in 2020. Key member benefits include competitive rates on personal loans, various savings options and insurance benefits at no extra cost. Members can borrow up to €120,000* and the maximum savings threshold for individual members is €100,000. (*Terms and Conditions apply). First Tech Credit Union is member-owned and not-for-profit with all profits being returned to members in the form of reduced fees, lower loan rates and attractive dividends. It is overseen by a volunteer Board of Directors. In recent years, First Tech has built strong relationships with many companies across the ICT sector, from multi-nationals to SMEs. First Tech works with these companies and their employees to provide information and advice on First Tech’s products and services. These members value the personal and trustworthy service First Tech provides on a daily basis. First Tech Credit Union is regulated by the Central Bank of Ireland.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

188 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(188)

188 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Helpful staff no matter who you speak…

Helpful staff no matter who you speak to, they will always try to help no matter the situation unlike a standard bank. I would recommend them to anyone.

21 de abril de 2026
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Respuesta de First Tech Credit Union

Hi Anthony, that's great to hear. Thanks for sharing that.

Valorada con 1 estrellas sobre 5

I fodifferace when you become a pensionerund getting a loan the worst…

I found getting a loan the worst experience and felt it was because I had retired I had plenty of assets to cover loan and no face to face also asked for things to be sent in pdf file
I have coffee with retirees for eir and alot have found it not as assemble as the banks who offer lower interest rates . I find the counter staff amazing amazing the credit union was set up for people to stop them going to money lenders and now the y can't use common sense and be there especially for people like me who are almost 40years in one and whre my mother volunteered for years in Harold's Cross credit union

8 de octubre de 2025
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Respuesta de First Tech Credit Union

Hi Helen,
Thank you for taking the time to share your feedback with us.
We are sorry that the interaction did not meet your expectations, and we value the feedback you have provided as it helps us improve the service we offer to members.
We do think that our loan rates are very competitive versus the banks and that we offer a more personal touch. However, we take on board your feedback and we thank you again for sharing your experience.
FTCU

Valorada con 5 estrellas sobre 5

Not afraid to apply foe a loan

Not afraid to apply foe a loan. Made easy
Not any particular date but each time since I joined.
The budget account takes away all the pressure. Staff sre excellent

15 de abril de 2025
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Respuesta de First Tech Credit Union

Hi Nora, thanks so much for your positive feedback

Valorada con 5 estrellas sobre 5

Application made so easy.

I can complete all of my queries from my sittingroom. I made my request for loan which was approved on a few days and the amount requested was in my bank account immediately. Ease of application plus sped of approval and delivery was excellent.

1 de febrero de 2026
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Respuesta de First Tech Credit Union

Thank you for your kind feedback.

Valorada con 5 estrellas sobre 5

Very efficient

Very efficient, good communicators
Very understanding.
Thanks

15 de abril de 2026
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Respuesta de First Tech Credit Union

Thanks Danny, we're delighted you've had a good experience with us

Valorada con 5 estrellas sobre 5

For me the walk in service to the CU is…

For me the walk in service to the CU is a must,,Service and Knowledge of staff is good, When phoning speed of answer and dealing with the agent has always been a good experience,,,I’ve included a date in March but might not be exact date,,

9 de marzo de 2026
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Respuesta de First Tech Credit Union

Thank you so much for your kind review. We are always delighted to meet our members face-to-face.

Valorada con 5 estrellas sobre 5

Their customer service is first rate

Their customer service is first rate. The website can be a little clunky to use from a phone but is still easy enough.

21 de enero de 2026
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Respuesta de First Tech Credit Union

Thank you for your kind review and honest feedback. We appreciate it.

Valorada con 5 estrellas sobre 5

First Tech CU has transformed by day to day banking

First Tech CU has transformed by day to day banking - I have commenced using Budget account this year - and it is an amazing service to support household budgeting planning and year 2 I have switched most of my DDs to the Credit Union.

I love dealing with First Tech CU as the speed of response is exemplary and you deal with "people" V call queues in call centres.

Their App I feel is easy to access, navigate and secure.

15 de abril de 2026
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Respuesta de First Tech Credit Union

Hi Shinners, thanks so much for your wonderful review. We're thrilled to hear you've had a great experience with our products and service.

Valorada con 5 estrellas sobre 5

Car loan .very helpfull in the office

Staffwere very helpfull with my loan applecation .in the office and to speed up the process

7 de noviembre de 2025
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Respuesta de First Tech Credit Union

Hi Liam, thanks so much for your positive feedback about our staff.

Valorada con 5 estrellas sobre 5

Start to end hassle-free in creating a…

Start to end hassle-free in creating a Account

The staff members are excellent and I highly recommend this service.

highly recommended.

15 de abril de 2026
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Respuesta de First Tech Credit Union

Hi Arunkumar, many thanks for your positive feedback and for recommending us. We're delighted you had a good experience.

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