First Tech - Houston Opiniones 

26
•
TrustScore: 4.5 sobre 5

4,7

1701 City Plaza Drive, 77389 Spring, TX, US

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

"I highly recommend Jason Warren for his exceptional service and outstanding customer care. He went above and beyond, bringing a fantastic attitude and incredible attention to detail to the table. It... Ver más

Valorada con 5 estrellas sobre 5

Accounts rep - Sue Pongkhamsing is very helpful and she follows up to make sure any request or issues are resolved quickly. Sue provided information on services offered by First Tech and explains det... Ver más

Valorada con 5 estrellas sobre 5

I’ve been using the Bank First Teach app, and I’m really impressed! The interface is clean and easy to navigate, making banking tasks simple and stress-free. I love how secure and reliable the app fee... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

1) The prompt and swift response of Mr. Jason Warner 2) Immediate taking care of customer, makes feel someone taking care results to gain trust which is very much needed in terms of the banking 3) D... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Cooperativa de crédito federal
  2. también en la categoría
  3. Compañía de financiación y préstamos para coches
  4. Institución financiera
  5. Planificador financiero
  6. Prestamista hipotecario
  7. Unión crediticia

Sobre First Tech - Houston

Escrito por la empresa

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Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
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Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

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Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

26 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(26)

4431 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Stacey is great

Stacey is great! Love First Tech Houston!!
Five Stars ⭐️ ⭐️⭐️⭐️⭐️ ALL THE WAY!!!

22 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Jason Warren - First Tech

"I highly recommend Jason Warren for his exceptional service and outstanding customer care. He went above and beyond, bringing a fantastic attitude and incredible attention to detail to the table. It is rare to find someone who takes such obvious pride in their work. Thank you, Jason, for making this such a seamless and positive experience!"

24 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer service

Accounts rep - Sue Pongkhamsing is very helpful and she follows up to make sure any request or issues are resolved quickly.
Sue provided information on services offered by First Tech and explains detail about it clearly. Great person to talk to about banking at First Tech.

3 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service and great team

Amazing service and great team. Thank you Jason and Mona

24 de julio de 2026
Opinión espontánea
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Respuesta de First Tech - Houston

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Valorada con 5 estrellas sobre 5

Outstanding service from advisor Jason — highly recommend!

Without a doubt, the service I received from advisor Jason has been one of the best banking experiences I’ve ever had. His guidance throughout the process, and especially his patience in explaining every detail, is exactly what keeps me coming back to this bank. Thank you for such dedicated and personalized attention — it makes dealing with the bank a genuinely enjoyable experience.

13 de julio de 2026
Opinión espontánea
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Respuesta de First Tech - Houston

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Valorada con 5 estrellas sobre 5

I have been a member of First Tech FCU…

I have been a member of First Tech FCU for 17+. The people Mona, Stacey, Jason, Paul, Sue have always been friendly and proficient at meeting my needs, over the years! Stop by get to know them and enjoy financial services like years gone by...

10 de julio de 2026
Opinión espontánea
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Respuesta de First Tech - Houston

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Valorada con 5 estrellas sobre 5

Jason did an amazing job.

Jason was friendly, polite, and very informative, not to mention very efficient in taking care of my business.

3 de julio de 2026
Opinión espontánea
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Respuesta de First Tech - Houston

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Valorada con 5 estrellas sobre 5

The people at Firsttech in Houston are…

The people at Firsttech in Houston are great. I have banked with Jason Warren for almost 8 years now and have gotten excellent support always. One of the reasons I continue to bank with them

25 de junio de 2026
Opinión espontánea
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Respuesta de First Tech - Houston

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Valorada con 5 estrellas sobre 5

Manuel understood my situation very…

Manuel understood my situation very well and guided me very well in a very calm and proper manner. Their expertise in handling all kind of customers seems very good. Let's continue the trend.

11 de mayo de 2026
Opinión espontánea
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Respuesta de First Tech - Houston

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Valorada con 5 estrellas sobre 5

Trust gaining scenario

1) The prompt and swift response of Mr. Jason Warner
2) Immediate taking care of customer, makes feel someone taking care results to gain trust which is very much needed in terms of the banking
3) Dealing with patience and understanding the needs with proper guidance and support

7 de mayo de 2026
Opinión espontánea
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Respuesta de First Tech - Houston

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Valorada con 5 estrellas sobre 5

Great customer service!

The customer service has always been top notch. I appreciate Stacey for listening to my concerns and going above and beyond. This location in general has been amazing overall!

5 de mayo de 2026
Opinión espontánea
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Respuesta de First Tech - Houston

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Valorada con 5 estrellas sobre 5

Stacey was an absolute professional the…

Stacey was an absolute professional the moment I walked in . I appreciate her for take the time to answer all my questions and assist me with my accounts . She’s been the best so far

17 de marzo de 2026
Opinión espontánea
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Respuesta de First Tech - Houston

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Valorada con 5 estrellas sobre 5

Jason was friendly & professional

Jason was friendly & professional - he answered all of my questions & got me in and out quickly without me.feeling rushed!

4 de marzo de 2026
Opinión espontánea
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Respuesta de First Tech - Houston

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Valorada con 5 estrellas sobre 5

I’ve been using the Bank First Teach…

I’ve been using the Bank First Teach app, and I’m really impressed! The interface is clean and easy to navigate, making banking tasks simple and stress-free. I love how secure and reliable the app feels, and transactions are processed quickly without any issues. The features are very user-friendly, from checking balances to transferring funds, and everything works smoothly. It’s definitely one of the best banking apps I’ve tried, highly recommend it!

8 de enero de 2026
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Respuesta de First Tech - Houston

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Valorada con 5 estrellas sobre 5

It was great as Sue Pongkhamsing was…

It was great as Sue Pongkhamsing was very helpfull

23 de septiembre de 2025
Opinión espontánea
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Respuesta de First Tech - Houston

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Valorada con 5 estrellas sobre 5

Tahzeen Nasiem

Tahzeen Nasiem was amazing in helping me open a business account. Her communication was unmatched; she made this process so smooth and convenient. Would highly recommend!

10 de septiembre de 2025
Opinión espontánea
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Respuesta de First Tech - Houston

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Valorada con 5 estrellas sobre 5

I spoke with Cara!!! 🙌🏾

I spoke with Cara! Very professional and explained every step of the process from beginning to end. Cara is top notch and you can tell she loves her job. She highly knowledgeable in her work and I could feel her smile the entire time I spoke to her. There was a slight issue with the payoff on my vehicle, but Cara ensured me she would take care of it and call me back with a solution; and she did just that. Thank you Cara and the team at First Tech Federal Credit Union for everything. It was a great experience! I look forward to working further with your company!!

2 de agosto de 2025
Opinión espontánea
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Respuesta de First Tech - Houston

We’re always here to help. 🙌

Valorada con 5 estrellas sobre 5

Jason and Sue both are fanatic

Jason and Sue are great and helpful to finalise the Auto loan. Jason did the initial
Process and loan got approved in 2 hrs and got the final cheque in the same day. I went to collect the documents and got introduced to Sue and she is great and looked after my needs.

5 de agosto de 2025
Opinión espontánea
Logotipo de First Tech - Houston

Respuesta de First Tech - Houston

We’ll be sure to pass this along! Gobi will be thrilled to hear your kind words.

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