First Tech - Roseville Community Opiniones 

77
•
TrustScore: 4.5 sobre 5

4,7

1210 Roseville Parkway, 95678 Roseville, CA, US

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Matthew Lockett of FirstTech answered my CSR call on a 08/13/26 call, and helped me avoid a fraud situation today. A friend’s facebook account was hacked with items for sale at decent prices. Whe... Ver más

Valorada con 5 estrellas sobre 5

Jessica Hite, at the Roseville, CA location, is incredibly professional, knowledgable, patient, and kind. Our family is going through some very difficult things and Jessica has been right there wi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I called to inquire about the limit on my LOC. Teshia Nelson answered my question, asked a few questions, and explained that I had other/better options. She could have just answered my question and le... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very helpful on the phone and let me know of a couple options I will have once the settlement is paid out.


Información sobre la empresa

  1. Cooperativa de crédito federal
  2. también en la categoría
  3. Compañía de financiación y préstamos para coches
  4. Institución financiera
  5. Planificador financiero
  6. Prestamista hipotecario
  7. Unión crediticia

Sobre First Tech - Roseville Community

Escrito por la empresa

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Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
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Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

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About us
Community commitment
Contact
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Información de contacto

  • 1210 Roseville Parkway, 95678, Roseville, CA, Estados Unidos

  • +1 855-855-8805

4,7

Excelente

TrustScore: 4.5 sobre 5

77 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(77)

4445 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Afsi is a gem

My husband and I needed assistance with obtaining a loan to help our son purchase an airplane. Afsi Pour in the Roseville, CA office was very helpful in finding a way to meet our needs. Once that was completed, she notified us of beneficial short term interest rate accounts as well as put us in touch with their investment advisors. Afsi calls me periodically to keep us apprised on interest rates and changes that are happening. She is a gem!

11 de julio de 2025
Opinión espontánea
Logotipo de First Tech - Roseville Community

Respuesta de First Tech - Roseville Community

We love hearing about your great experiences with our team!

Valorada con 5 estrellas sobre 5

Absolutely love the First Tech family

Absolutely love the First Tech family. They are always there when you need them and make you feel right at home. My family has been apart of First Tech since HP and Addison Avenue. Will always recommend them. If you are stopping by the Roseville branch make sure to ask for Devin, he is always extremely helpful!

11 de julio de 2025
Opinión espontánea
Logotipo de First Tech - Roseville Community

Respuesta de First Tech - Roseville Community

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Valorada con 5 estrellas sobre 5

I received excellent customer service…

I received excellent customer service from Mike Vaughan at the Roseville Parkway branch. He was friendly, knowledgeable, and made my banking experience enjoyable. They went out of their way to accommodate my needs after a miscommunication with the call center. Truly impressed, again, with FTFCU.

9 de julio de 2025
Opinión espontánea
Logotipo de First Tech - Roseville Community

Respuesta de First Tech - Roseville Community

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Valorada con 5 estrellas sobre 5

Good service

Good service

17 de junio de 2025
Opinión espontánea
Logotipo de First Tech - Roseville Community

Respuesta de First Tech - Roseville Community

Thank you for trusting us! 🚀

Valorada con 5 estrellas sobre 5

Very Happy with First Tech FCU and our premier banking

The personal attention and response time to our questions/needs is awesome! We've had a few "weird" things that needed xtra attention, and Taaniya was very helpful! We are happy with all the FTFCU staff! Just wish there were more locations ;)

20 de mayo de 2025
Opinión espontánea
Logotipo de First Tech - Roseville Community

Respuesta de First Tech - Roseville Community

Your support means everything to us! Thank you for sharing.

Valorada con 5 estrellas sobre 5

AFSI ROSEVILLE, CA

when go to the Roseville Ca branch , Afsi always takes care of me and my wife. She has helped me out in multiple situations such as merchant services, personal banking, and setting up loans and credit cards. she is always a great help and i really appreicate her and the rest of this team.

She has helped me for the last few years and i am grateful for her quality service

27 de octubre de 2024
Opinión espontánea
Logotipo de First Tech - Roseville Community

Respuesta de First Tech - Roseville Community

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Valorada con 5 estrellas sobre 5

Representative worked TRULY for ME!

The fellow who answered my call today WAS EXCEPTIONAL!!! He answered my questions AND took the time to share with me SEVERAL alternatives as to how I could make my money work better for me. I felt that he was TRULY WORKING FOR ME!

17 de abril de 2025
Opinión espontánea
Logotipo de First Tech - Roseville Community

Respuesta de First Tech - Roseville Community

Your support means everything to us! Thank you for sharing.

Valorada con 5 estrellas sobre 5

Ryan was easy to talk with

Ryan was easy to talk with, took care of my CU needs efficiently, and allowed me to move through my day quickly.

12 de abril de 2025
Opinión espontánea
Logotipo de First Tech - Roseville Community

Respuesta de First Tech - Roseville Community

Thanks for the fantastic review, Stan! We love to hear you had a great experience and that Ryan made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Valorada con 5 estrellas sobre 5

Great customer service and competent staff

My wife and I went into the branch to take care of several transactions and to give my wife access to my account. We worked with Jessica Hite. She was wonderful. She took care of everything quickly and got my wire out successfully. She was competent, pleasant, and had a great attitude. It's people, like Jessica, that keep me a loyal customer.

4 de abril de 2025
Opinión espontánea
Logotipo de First Tech - Roseville Community

Respuesta de First Tech - Roseville Community

Thanks for the fantastic review, J. Fox! We love to hear you had a great experience and that Jessica made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Valorada con 5 estrellas sobre 5

Easy application process

Easy application process. Helpful staff.

27 de abril de 2024
Logotipo de First Tech - Roseville Community

Respuesta de First Tech - Roseville Community

Hi Christine, thank you for your positive feedback! We're thrilled to hear that you found our application process easy and our staff helpful. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Valorada con 5 estrellas sobre 5

Everyone was very helpful and friendly

Everyone was very helpful and friendly. Accounts were established very quickly

20 de enero de 2023
Logotipo de First Tech - Roseville Community

Respuesta de First Tech - Roseville Community

Hi Blain, we’re thrilled to get this kind of feedback.Thank you for taking the time to review us. We look forward to working with you and thank you for your membership!

Valorada con 4 estrellas sobre 5

1st Tech is great but some of the recent changes have me puzzled

I have banked with Firs Tech since about 1993.

I have had great experiences with mortgages with them. I also like their online banking and the call center staff are very helpful.

I’m less thrilled with the new branch set up I experienced last week. The receptionist was not friendly or welcoming and wanted to argue about how the branch experience used to be. The lobby was cold and sterile not welcoming. The banker who assisted me was great. I wish all the changes had been explained in emails to me before I walked into the branch.

28 de mayo de 2022
Logotipo de First Tech - Roseville Community

Respuesta de First Tech - Roseville Community

Thank you, we’re here to help!

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