Shanni and Preeti were excellent and took care of business smoothly. Great customer services.
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Consulta las opiniones de los clientes
I always enjoy coming to First Tech. The people are always pleasant and helpful. I just met Preeti, the new assistant manager, she’s wonderful. My favorite person is Lydia. She has helped me many t... Ver más
La empresa ha respondido
I would like to take this opportunity to thank everyone at the Tasman, First Tech Credit Branch. Special shout out, to Hanh for her professionalism, courtesy and help whether in person or on the phone... Ver más
La empresa ha respondido
For Lydia @ 1st Tech FCU I was soo please if how she accommodate clients like me, very knowledgeable , and very satisfied if her Expertise. She’s a kind of employees to keep as an asset representin... Ver más
La empresa ha respondido
Información sobre la empresa
- Cooperativa de crédito federal
- también en la categoría
- Compañía de financiación y préstamos para coches
- Institución financiera
- Planificador financiero
- Prestamista hipotecario
- Unión crediticia
Sobre First Tech - San Jose
Escrito por la empresa
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
Make an appointment
About us
Community commitment
Contact
Información de contacto
181 East Tasman Drive, 95134, San Jose, CA, Estados Unidos
- +1 855-855-8805
4,6
Excelente
31 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Shanni and Preeti were excellent and…
Shanni and Preeti were excellent and took care of business smoothly. Great customer services.
9 de septiembre de 2026
Opinión espontánea
Shanno and Jose were both super helpful…
Shanno and Jose were both super helpful and professional.
9 de septiembre de 2026
Opinión espontánea
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Joshua T was excellent on the call help…
Joshua T was excellent on the call help me get everything done right away.
17 de junio de 2026
Opinión espontánea
Respuesta de First Tech - San Jose
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Great experience at this bank
Great experience at this bank. Hanh took the time to help me personally and made everything simple and stress-free. Highly recommend!
12 de junio de 2026
Opinión espontánea
Respuesta de First Tech - San Jose
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Business expertise and unrelentless client service
to deliver amazing service to clients in timely manner is first Tech expertise sincei join them.
30 de mayo de 2026
Opinión espontánea
Respuesta de First Tech - San Jose
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Employee are very courteous and nice…
Employee are very courteous and nice and very accomodating ,made myself comfortable,that my sense of trustworthiness led to the joining as member
Special thanks to MildridG & Annie L for their time &services ..
9 de mayo de 2026
Respuesta de First Tech - San Jose
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Really Went Downhill - Cannot Recommend
3 years ago this credit union was professional and efficient. This past yr it has severely declined in customer service and bank errors. I have had to call many times to fix credits which go missing and tech errors on my online account. One time I went into the bank and the banker spoke no English! It took forever for her to help me close my checking. I cannot recommend this credit union. It's dishonest and unreliable.
3 de noviembre de 2025
Opinión espontánea
Respuesta de First Tech - San Jose
We’re sorry to hear about your experience, Anonymous. This is not the level of service we strive to provide. Your feedback is important, and we’ll address this with our team to prevent future occurrences. We hope to regain your trust. Please email to socialreviews@firsttechfed.com with your contact info so we can review with management and follow up with you. Thank you!
Respuesta de First Tech - San Jose
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
I would like to take this opportunity…
I would like to take this opportunity to thank everyone at the Tasman, First Tech Credit Branch. Special shout out, to Hanh for her professionalism, courtesy and help whether in person or on the phone. Also very knowledgeable.
15 de octubre de 2025
Opinión espontánea
Respuesta de First Tech - San Jose
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Preeti helps what I need
Preeti helps what I need. Very good service.
15 de octubre de 2025
Opinión espontánea
Respuesta de First Tech - San Jose
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Lydia and Jill were BOTH very helpful!
Lydia in the San Jose branch was very helpful and friendly today. I needed a new card for my new account and she made it real quick. Also offered to upgrade my old account card to have the tap feature. Outstanding customer service. Coffee was offered but I wasn’t interested. Thank you for your help.
Also on 10/7, I called in to check on my account options and credit card perks and auto loan refinancing. I spoke to Jill Nelson and she was able to give me all the information I needed and more. Like how to locate the current refinance loan rates as well as my checking account rewards section to track my qualifications met for the rewards free checking. She also thoroughly explained my credit card rewards and options.
Jill and Lydia really made my experience memorable. I don’t call in often and very rarely go to the branch in San Jose. Thank you both ladies!
13 de octubre de 2025
Opinión espontánea
Respuesta de First Tech - San Jose
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Get great support from Lydia and Preeti…
Get great support from Lydia and Preeti whenever I need.
15 de octubre de 2025
Opinión espontánea
Respuesta de First Tech - San Jose
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Exceptional service from Jose from San…
Exceptional service from Jose from San Jose ca.
14 de octubre de 2025
Opinión espontánea
Respuesta de First Tech - San Jose
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Thank you
Hanh at Tasman_SJ branch is very knowledgeable, meticulous, attentive and helpful. Highly recommended.
8 de octubre de 2025
Opinión espontánea
Respuesta de First Tech - San Jose
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Jose is very smart and helpful
7 de octubre de 2025
Opinión espontánea
Respuesta de First Tech - San Jose
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
I’ve been banking with First Tech for…
I’ve been banking with First Tech for nearly 20 years, and they’ve consistently delivered excellent member service. They go out of their way to accommodate your needs and genuinely care about their members and the community, all while offering competitive products and services in the industry
23 de septiembre de 2025
Opinión espontánea
Respuesta de First Tech - San Jose
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Exceptional customer service
Exceptional customer service, friendly and no time wasted waiting in line. Reps are prompt.
16 de septiembre de 2025
Opinión espontánea
Respuesta de First Tech - San Jose
We’re always here to help. 🙌
I have been a member sin 1980 and I…
I have been a member sin 1980 and I love First Tech. Been coming to San Jose for years and Hanh Nguyen always helped me with my banking needs. She has been a great help eveytime
17 de septiembre de 2025
Opinión espontánea
Respuesta de First Tech - San Jose
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
I went to withdraw cash today and…
I went to withdraw cash today and everything worked out great and no problems. I love this credit union they’re so personable. Everybody works. There is so polite and nice and I’m very happy. I open account here thank you everybody for all your help.
26 de agosto de 2025
Opinión espontánea
Respuesta de First Tech - San Jose
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
For Lydia @ 1st Tech FCU
For Lydia @ 1st Tech FCU
I was soo please if how she accommodate clients like me, very knowledgeable , and very satisfied if her Expertise. She’s a kind of employees to keep as an asset representing the company.
Thank you m, Violeta
13 de agosto de 2025
Opinión espontánea
Respuesta de First Tech - San Jose
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
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