First Tech - Santa Rosa Community Opiniones 

142
•
TrustScore: 5 sobre 5

4,9

2500 Mendocino Avenue, 95403 Santa Rosa, CA, US

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had a problem with an ACH transfer today & it triggered an automatic overdraft transfer into my account. I have never experienced this before. I called my long time contact at the Santa Rosa branch.... Ver más

Valorada con 5 estrellas sobre 5

Mayra has helped me many times with my banking needs, whether it be routine transactions or bigger questions about how to maximise my membership with First Tech. I recommend asking for her on your nex... Ver más

Valorada con 5 estrellas sobre 5

Sophia Freedman Very professional. Managed all of my concerns. Happy she's an important part of First Tech.

Valorada con 5 estrellas sobre 5

The hospitality and professionalism of your people at the Santa Rosa branch is without equal. From the moment I walked in the branch a couple weeks ago, I (and my wife as well on our second visit) ha... Ver más


Información sobre la empresa

  1. Cooperativa de crédito federal
  2. también en la categoría
  3. Compañía de financiación y préstamos para coches
  4. Institución financiera
  5. Planificador financiero
  6. Prestamista hipotecario
  7. Unión crediticia

Sobre First Tech - Santa Rosa Community

Escrito por la empresa

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Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
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Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

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About us
Community commitment
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Información de contacto

  • 2500 Mendocino Avenue, 95403, Santa Rosa, CA, Estados Unidos

  • +1 855-855-8805

4,9

Excelente

TrustScore: 5 sobre 5

142 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(142)

4432 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Sophia was great to work with

Sophia was great to work with. She took the opportunity to look over all of our accounts and took great care of us. She answered all of our questions and set up our new accounts with ease.
Thanks again!

30 de julio de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Recommend training employees in survivor relations to assist when a member passes away

I recently lost my husband, as he passed away. I believe the branch could benefit from being trained in Survivor relations. As I have other banking experiences, since my husband passed away that have assisted me greatly in settling his account and his affairs.
I find the branch employees, friendly, but not available to help with questions or issues as much as I need. I have experienced in one associate a lack of training and a lack of knowledge about how to help me pursue my questions.

29 de julio de 2026
Opinión espontánea
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Respuesta de First Tech - Santa Rosa Community

We’re sorry to hear about your experience. Your feedback is important. Can you please email socialreviews@firsttechfed.com with your contact info so we can review with management and follow up with you? Thank you!

Valorada con 5 estrellas sobre 5

Great experience

Great experience getting new debit cards for my accounts as well as upgrading my accounts to higher yield rewards. Dallas Carter was extremely helpful and courteous.

18 de julio de 2026
Opinión espontánea
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Respuesta de First Tech - Santa Rosa Community

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Valorada con 5 estrellas sobre 5

First Tech understands the value of customer service

First Tech understands the value of providing excellent customer service, and they deliver it every time. The staff is knowledgeable, courteous, friendly and does whatever needs to be done to meet the customer's needs.
The level of services and technology is equal to other financial institutions, and you get the added bonus of working with people who care about helping out their customers.
Highly recommended.

13 de julio de 2026
Opinión espontánea
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Respuesta de First Tech - Santa Rosa Community

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Valorada con 5 estrellas sobre 5

Outstanding assist!

Amanda Urias went out of her way to help and provide some of the most complete help and information regarding my finances. New to all of the ins and outs of the choices was daunting, she is amazing-and she assisted with getting me on board and in touch with the rest of her team members to assist even further. I never felt judged or as if my question was the wrong one to ask. Highly recommended. Even if you do not have much-some is enough.

9 de julio de 2026
Opinión espontánea
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Respuesta de First Tech - Santa Rosa Community

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Valorada con 5 estrellas sobre 5

Amanda Urias has been super helpful

Great experience at the Santa Rosa branch. I have been banking there for a long time and special kudos to Amanda. She helped me clean up several accounts, suggested options and was super clear and comfortable to talk to.

7 de julio de 2026
Opinión espontánea
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Respuesta de First Tech - Santa Rosa Community

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Valorada con 5 estrellas sobre 5

Excellent service

The representative reached out to me by phone to make an appointment, and this is something I had been meaning to do. When I met with Dallas Carter, he helped me with a strategy for a CD that was maturing. He answered all my questions about my account and how to take advantage of its benefits, and also explained other available services. Dallas was friendly, knowledgeable, and very helpful. Excellent service and a pleasant experience.

7 de julio de 2026
Opinión espontánea
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Respuesta de First Tech - Santa Rosa Community

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Valorada con 5 estrellas sobre 5

First Tech! I spoke with Amanda Vegaz from First…

I spoke with Amanda Vegaz from First Tech she was very kind and knowledgeable.

30 de junio de 2026
Opinión espontánea
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Respuesta de First Tech - Santa Rosa Community

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Valorada con 5 estrellas sobre 5

Sophia help me out a lot when it comes…

Sophia help me out a lot when it comes to helping me banking.

10 de junio de 2026
Opinión espontánea
Logotipo de First Tech - Santa Rosa Community

Respuesta de First Tech - Santa Rosa Community

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Valorada con 5 estrellas sobre 5

Amanda Urias has been very helpful in…

Amanda Urias has been very helpful in getting me the correct bills for my Africa trips. She has been very patient and checked each bill to ensure there were no marks or rips and that they were printed in 2013 or soon. I appreciated her kindness and professionalism.

17 de junio de 2026
Opinión espontánea
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Respuesta de First Tech - Santa Rosa Community

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Valorada con 5 estrellas sobre 5

For the first time in my life I feel…

For the first time in my life I feel like I have a personal Financial Advisor and a Banker who knows me and my family and our needs in Mayra Jimenez-Metoyer at First Tech in Santa Rosa. Mayra remembers me! Thanks to her warmth and truly caring ways I don’t just walk in and out of just another bank where they don’t know me as any different than the last customer who walked in and out.
Mayra truly cares about her customers as people that she genuinely likes and wants to know better. When we sold a home in Napa and needed advice on how to invest the proceeds she knew just how to advise us so that we felt confident with the choices we made that day.
I have been a member of First Tech for many years and I just want to thank her and say what a difference Mayra has made in making my experience fresh and welcoming and something I look forward to!

12 de junio de 2026
Opinión espontánea
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Respuesta de First Tech - Santa Rosa Community

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Valorada con 5 estrellas sobre 5

Sophia Freedman is amazing to work…

Sophia Freedman is amazing to work with. She very professional and highly recommended.

4 de junio de 2026
Opinión espontánea
Logotipo de First Tech - Santa Rosa Community

Respuesta de First Tech - Santa Rosa Community

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Valorada con 5 estrellas sobre 5

Amanda Urias provided awesome support…

Amanda Urias provided awesome support for all my questions. She was patient, knowledgeable, and efficient. I always have a great experience at First Tech!

1 de junio de 2026
Opinión espontánea
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Respuesta de First Tech - Santa Rosa Community

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Valorada con 5 estrellas sobre 5

Five stars for Amanda

Amanda Urias has always been very helpful to me and she responds quickly to my calls and inquiries. I look forward to working with her in the future.

5 de mayo de 2026
Opinión espontánea
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Respuesta de First Tech - Santa Rosa Community

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Valorada con 5 estrellas sobre 5

Myra was awesome

Myra was awesome, reassuring, very thorough & calmed me right down with my scam scare.

1 de mayo de 2026
Opinión espontánea
Logotipo de First Tech - Santa Rosa Community

Respuesta de First Tech - Santa Rosa Community

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Valorada con 5 estrellas sobre 5

Mayra is an excellent account…

Mayra is an excellent account representative. She always has a better idea on how to maximize interest earnings w certificates of deposits. Thanks again for your expert and friendly advice

30 de abril de 2026
Opinión espontánea
Logotipo de First Tech - Santa Rosa Community

Respuesta de First Tech - Santa Rosa Community

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Valorada con 5 estrellas sobre 5

Great Credit Union for Personal Loans!

We are new to First Tech Federal Credit Union and were in need of a personal loan. We were helped by Sophia and had a great experience from start to finish! She was extremely helpful and kind. I would definitely recommend!!

23 de abril de 2026
Opinión espontánea
Logotipo de First Tech - Santa Rosa Community

Respuesta de First Tech - Santa Rosa Community

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Valorada con 5 estrellas sobre 5

Amanda Urias makes banking easy and…

Amanda Urias makes banking easy and comfortable. She is always accommodating and knows my husband and I like to bank in person. She is patient and teaches us how to do things online keeping us up to date. We are grateful to have a banker that cares and knows our preferences.

28 de abril de 2026
Opinión espontánea
Logotipo de First Tech - Santa Rosa Community

Respuesta de First Tech - Santa Rosa Community

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Valorada con 5 estrellas sobre 5

5 Star banking service. Amanda Urias has been very professional…

Amanda Urias has been very professional in helping me to establish a new certificate. She kept in-touch by phone and set up our appointment for this morning. She enabled me to earn the best rate possible, and also updated my other accounts to reflect my designated beneficiaries (POD). I appreciate her friendly and patient manner, as well as her willingness to answer any questions I may have in the future. Thank you, Amanda.

24 de abril de 2026
Opinión espontánea
Logotipo de First Tech - Santa Rosa Community

Respuesta de First Tech - Santa Rosa Community

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

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