First Tech - Santa Rosa Community Opiniones 

142
•
TrustScore: 5 sobre 5

4,9

2500 Mendocino Avenue, 95403 Santa Rosa, CA, US

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had a problem with an ACH transfer today & it triggered an automatic overdraft transfer into my account. I have never experienced this before. I called my long time contact at the Santa Rosa branch.... Ver más

Valorada con 5 estrellas sobre 5

Mayra has helped me many times with my banking needs, whether it be routine transactions or bigger questions about how to maximise my membership with First Tech. I recommend asking for her on your nex... Ver más

Valorada con 5 estrellas sobre 5

Sophia Freedman Very professional. Managed all of my concerns. Happy she's an important part of First Tech.

Valorada con 5 estrellas sobre 5

The hospitality and professionalism of your people at the Santa Rosa branch is without equal. From the moment I walked in the branch a couple weeks ago, I (and my wife as well on our second visit) ha... Ver más


Información sobre la empresa

  1. Cooperativa de crédito federal
  2. también en la categoría
  3. Compañía de financiación y préstamos para coches
  4. Institución financiera
  5. Planificador financiero
  6. Prestamista hipotecario
  7. Unión crediticia

Sobre First Tech - Santa Rosa Community

Escrito por la empresa

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Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
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Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

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About us
Community commitment
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Información de contacto

  • 2500 Mendocino Avenue, 95403, Santa Rosa, CA, Estados Unidos

  • +1 855-855-8805

4,9

Excelente

TrustScore: 5 sobre 5

142 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(142)

4445 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Staff is great

Amanda Urias at the Santa Rosa branch was super helpful and informative

22 de julio de 2025
Opinión espontánea
Logotipo de First Tech - Santa Rosa Community

Respuesta de First Tech - Santa Rosa Community

We’ll be sure to pass this along! Amanda will be thrilled to hear your kind words.

Valorada con 5 estrellas sobre 5

Sophia Freedman is very efficient and…

Sophia Freedman is very efficient and personable. She was amazing in helping me with all of my needs and went above and beyond in helping with things I didn’t even think about. She is the only one I want to see and have help me.

22 de julio de 2025
Opinión espontánea
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Respuesta de First Tech - Santa Rosa Community

Thank you for your kind words, Jenny! 💙

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service from financial solutions Rep, Sophia Freedman from the Santa Rosa Ca branch. She is friendly and professional. She helped us through recent fraud attempts working diligently to ensure our accounts were safe. Sophia's the best!!

18 de julio de 2025
Opinión espontánea
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Respuesta de First Tech - Santa Rosa Community

We’re always here to help. 🙌

Valorada con 5 estrellas sobre 5

The associate was very knowledgeable…

The associate was very knowledgeable and friendly. She walked us through every step and made it easy to understand. Thank you. Ron

10 de julio de 2025
Opinión espontánea
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Respuesta de First Tech - Santa Rosa Community

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Valorada con 5 estrellas sobre 5

Got a new debit card very quickly

Got a new debit card very quickly! Thanks Saul!

12 de julio de 2025
Opinión espontánea
Logotipo de First Tech - Santa Rosa Community

Respuesta de First Tech - Santa Rosa Community

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Valorada con 5 estrellas sobre 5

I visited First Tech today to make a…

I visited First Tech today to make a new CD. The person who helped me was really nice and helpful. His name is Saul. That's why I just wanted to give him a praise for his great service. Thank you.

10 de julio de 2025
Opinión espontánea
Logotipo de First Tech - Santa Rosa Community

Respuesta de First Tech - Santa Rosa Community

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Valorada con 5 estrellas sobre 5

People that work here are very nice

Nice young man Saul Alverez

9 de julio de 2025
Opinión espontánea
Logotipo de First Tech - Santa Rosa Community

Respuesta de First Tech - Santa Rosa Community

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Valorada con 5 estrellas sobre 5

Very happy with the First Tech customer…First tech has really good customer service I’m not bank anywhere else

Very happy with the First Tech customer service they were very busy today and we’re really efficient with getting customers in and out my customer service representative was Saul Zarts which he was very helpful he explains everything to you if you don’t understand he has a good asset to first Tech

3 de julio de 2025
Opinión espontánea
Logotipo de First Tech - Santa Rosa Community

Respuesta de First Tech - Santa Rosa Community

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Valorada con 5 estrellas sobre 5

Sophia is proactive

Sophia is proactive, highly experienced and efficient and a valued financial adviser.

22 de mayo de 2025
Opinión espontánea
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Respuesta de First Tech - Santa Rosa Community

Helping our members achieve their financial goals is what we do best.

Valorada con 5 estrellas sobre 5

Sophia F

Sophia F. Helped us open a new checking account for my daughter. She was knowledgeable, efficient and professional. She was a pleasure to work with!

9 de junio de 2025
Opinión espontánea
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Respuesta de First Tech - Santa Rosa Community

That’s what we love to hear!

Valorada con 5 estrellas sobre 5

Very friendly and helpful to me

Very friendly and helpful to me , my situation was dealt with promptly and i left feeling relaxed and secure knowing my problem was addressed .wonderful!!!

6 de junio de 2025
Opinión espontánea
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Respuesta de First Tech - Santa Rosa Community

We love hearing this! Providing exceptional service is our priority. 😊

Valorada con 5 estrellas sobre 5

Picking a Certificate

I met with Sophia, and she provided valuable guidance on which certificates would be most beneficial for me. She is supportive, approachable, and prioritizes the best interests of her clients.

2 de junio de 2025
Opinión espontánea
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Respuesta de First Tech - Santa Rosa Community

Thank you for trusting us! 🚀

Valorada con 5 estrellas sobre 5

Sophia is wonderful to work with

Sophia is wonderful to work with . She is amazing and my person to go to . She helps me every month with my finance and bills . I can count in her .

29 de mayo de 2025
Opinión espontánea
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Respuesta de First Tech - Santa Rosa Community

That’s what we love to hear!

Valorada con 5 estrellas sobre 5

Very pleased with the responsiveness and wide range of services

We’ve been members of the Credit Union for decades and are very pleased with the services. Our local representative, Amanda, has helped us for many years with CDs, new accounts, and advice on many topics – always patient with our many & sometimes complicated queries, and time effective. The agents online and at the 800# are very responsive and thorough. The website is greatly improved in the last few years and works smoothly; handy to have access to our accounts and to do transfers between accounts & other financial institutions. Statements are well organized and posted in a timely manner.

21 de mayo de 2025
Opinión espontánea
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Respuesta de First Tech - Santa Rosa Community

Thanks for being a part of the First Tech community, Robert!

Valorada con 5 estrellas sobre 5

Amanda

Amanda was on time, friendly and very helpful in reviewing all our accounts at First Tech.

22 de mayo de 2025
Opinión espontánea
Logotipo de First Tech - Santa Rosa Community

Respuesta de First Tech - Santa Rosa Community

That’s what we love to hear!

Valorada con 5 estrellas sobre 5

Saul was very responsive to my requests…

Saul was very responsive to my requests and questions. He has an extremely positive and helpful approach. He also followed up afterwords to ensure everything was resolved with one of my system challenges.

19 de mayo de 2025
Opinión espontánea
Logotipo de First Tech - Santa Rosa Community

Respuesta de First Tech - Santa Rosa Community

Thanks for being a part of the First Tech community, John!

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