Sunil has been truly customer obsessed, he first tried to understand not only our initial inquiry but to understand what was the best outcome, he did that without being intrusive and explaining and ed... Ver más
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Consulta las opiniones de los clientes
We were referred by an existing customer. The entire onboarding experience was a smooth and helpful one. Rathish helped us settle in Seattle with so much of ease by providing us a detailed explanation... Ver más
La empresa ha respondido
Rathish was very helpful and volunteered without my asking to upgrade my accounts to a type with higher interest.
Vantana has been a great premier banking expert that went above and beyond to help me with not just what I wanted to do but also was an advisor on aspects beyond. Great experience and a huge asset to... Ver más
La empresa ha respondido
Información sobre la empresa
- Cooperativa de crédito federal
- también en la categoría
- Compañía de financiación y préstamos para coches
- Institución financiera
- Planificador financiero
- Prestamista hipotecario
- Unión crediticia
Sobre First Tech - South Lake Union
Escrito por la empresa
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
Make an appointment
About us
Community commitment
Contact
Información de contacto
2201 Westlake Avenue, 98121, Seattle, WA, Estados Unidos
- +1 855-855-8805
4,5
Excelente
21 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very Good Personal Experience
Rathish was very helpful and volunteered without my asking to upgrade my accounts to a type with higher interest.
1 de octubre de 2026
Opinión espontánea
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Lack of a sense of urgency
Went to the Terry avenue office first and it was temporarily closed. I did not see that listed on the website or so I would have went to another space.
Next arrived at the Westlake location as directed on the door of the clothes establishment and was warmly greeted by the receptionist there however waited approximately 10 to 15 minutes to be serviced when it appeared no one else was there waiting. I wish there was a greater sense of urgency. That's the only feedback that I have.
24 de julio de 2026
Opinión espontánea
Respuesta de First Tech - South Lake Union
We’re sorry to hear about your experience, Mark. We appreciate your feedback and have shared it with our team.
Really nice experience
Really nice experience. Francis was very friendly and helped me throughout. I went there to get a cashiers check, but I was able get several other pending but overlooked things done.
23 de junio de 2026
Opinión espontánea
Respuesta de First Tech - South Lake Union
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Everyone at SLU was helpful and very…
Everyone at SLU was helpful and very knowledgable of the products. My experience here has always been great.
22 de mayo de 2026
Opinión espontánea
Respuesta de First Tech - South Lake Union
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Needed a doc notarized quickly
Needed a doc notarized quickly. Excellent customer service from Rathish at Westlake branch!
6 de mayo de 2026
Opinión espontánea
Respuesta de First Tech - South Lake Union
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Francis Devadass help us today and he…
Francis Devadass help us today and he was very helpful and nice. Everything was very clear and fast!! thanks so much
12 de marzo de 2026
Opinión espontánea
Respuesta de First Tech - South Lake Union
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Francis Devadass help us open an…
Francis Devadass help us today and he was very helpful and nice. Everything was very clear and fast!! thanks so much!
11 de marzo de 2026
Opinión espontánea
Respuesta de First Tech - South Lake Union
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Great Notary!
We had an important document notarized that we needed done quickly and professionally for a City Permit. Collin Scott was wonderful to work with! Easy, efficient, and convenient scheduling.
28 de enero de 2026
Opinión espontánea
Respuesta de First Tech - South Lake Union
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Great team at this Westlake location!
Ravneet & Dagem are fantastic. Very friendly and answered all my questions. Their help with my transaction was so pleasant. A+
13 de enero de 2026
Opinión espontánea
Respuesta de First Tech - South Lake Union
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Rathish was super helpful and helped us…
Rathish was super helpful and helped us set up a promotional certificate account and offered valuable information.
5 de diciembre de 2025
Opinión espontánea
Respuesta de First Tech - South Lake Union
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Rathish provide me excellent service as…
Rathish provide me excellent service as always.
15 de noviembre de 2025
Opinión espontánea
Respuesta de First Tech - South Lake Union
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
As a newcomer
As a newcomer, I was impressed by Rathish Kumar Rajendran's exceptional service. He provided comprehensive guidance on account setup and banking essentials, while proactively explaining additional services I might need as I settle into the country."
28 de octubre de 2025
Opinión espontánea
Respuesta de First Tech - South Lake Union
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Very good company and Kay is super nice and professional
Great service and super nice effort
5 de octubre de 2025
Opinión espontánea
Respuesta de First Tech - South Lake Union
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Fast and efficient and effective…
Fast and efficient and effective service from
Rathish!
27 de agosto de 2025
Opinión espontánea
Respuesta de First Tech - South Lake Union
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Sunil has been truly customer obsessed
Sunil has been truly customer obsessed, he first tried to understand not only our initial inquiry but to understand what was the best outcome, he did that without being intrusive and explaining and educating us on all the best options and products. After we left, in less than 30 mins all our requests and actions were solved. Great experience. This is the way banking should be !
1 de julio de 2025
Opinión espontánea
Respuesta de First Tech - South Lake Union
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Vantana has been a great premier…
Vantana has been a great premier banking expert that went above and beyond to help me with not just what I wanted to do but also was an advisor on aspects beyond. Great experience and a huge asset to the credit union!
26 de junio de 2025
Opinión espontánea
Respuesta de First Tech - South Lake Union
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Kay was very welcoming and helpful
Kay was very welcoming and helpful. She quickly resolved my queries.
25 de junio de 2025
Opinión espontánea
Respuesta de First Tech - South Lake Union
We love hearing about your great experiences with our team!
Awesome onboarding experience
We were referred by an existing customer. The entire onboarding experience was a smooth and helpful one. Rathish helped us settle in Seattle with so much of ease by providing us a detailed explanation of the different products (Bank, Auto loan, Renters insurance and overdraft) that we went for. He also advised how to build credit history and the typical pitfalls. I don't think bigger banks provide such a service especially when you relocate into US.
8 de agosto de 2024
Opinión espontánea
Respuesta de First Tech - South Lake Union
Hi Giridharan, thank you for sharing your positive experience with us! We're thrilled to hear that Rathish provided you with a smooth onboarding experience and valuable insights into our products. We pride ourselves on offering exceptional service to all our customers, especially those relocating to the US. We'll share this with Rathish and team!
The experience was great
3 de julio de 2023
Respuesta de First Tech - South Lake Union
We appreciate the review, Aayushi. Thanks for taking the time. Have a wonderful day!
It happened to be a seamless
It happened to be a seamless - smooth experience in onboarding for First tech. A big thanks to Rathish for helping throughout the process
9 de septiembre de 2022
Respuesta de First Tech - South Lake Union
Hi Deepesh, thank you so much for the review. See you soon!
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