I dealt with Andy Redfern at the Gloucester facility. He was very efficient and knowledgeable. His service was excellent. I am a repeat customer. Fitness Superstore have great prices and stock
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Localización
Cambiar localizaciónWestgate Street 131-133, 2/3 Fullers Court, GL1 2UN Gloucester, England, GB
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Consulta las opiniones de los clientes
Great shop and extremely helpful and patient staff. Andy Redfern was knowledgeable and managed to meet our needs and a very professional way. Availability to try several treadmills and understa... Ver más
La empresa ha respondido
I visited the Gloucester Branch. Andy Redfern was really helpful, talking me through different products, and giving me space to try them out. I looked around elsewhere, but Fitness Superstore have a g... Ver más
La empresa ha respondido
We had a great experience at this Gloucester store as the sales advisor Andy listened to our needs and helped us narrow down our choice. Andy was very friendly, approachable, knowledgeable and answer... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de equipos para fitness
- Servicio de fitness y nutrición
- Mayorista de equipos para fitness
- Ciclismo en pista cubierta
- Tienda de deportes
Sobre Fitness Superstore - Gloucester
Escrito por la empresa
Founded in 1994, Fitness Superstore is the largest supplier of specialist Fitness Equipment in the UK. We have enhanced our position as the UK's largest retailer of specialist fitness equipment with an unrivalled range of import exclusives and leading high street fitness brands to choose from. Our sales staff are trained and experienced in the products we sell, ensuring we are able to offer you the best advice when purchasing your fitness equipment.
Visit our massive 175,000 sqft distribution centre in Northampton, packed with all of the latest fitness and gym equipment for you to try and take away, or call in to one of our other nationwide stores.
FIND A STORE
Fitness Superstore
Escrito por la empresa
- Next Day Delivery
- At Fitness Superstore, we offer a range of fast and flexible delivery options. For those who require express delivery we offer a genuine next day or nominated day service, including larger bulky items such as treadmills and even heavy weight sets.
- Never Beaten on Price
- At Fitness Superstore we pride ourselves on being able to offer our customers premium products at the best possible prices, which is why we will try our absolute best not be beaten on price. If you find the same like-for-like product offered at a lower price elsewhere prior to purchase, contact us by phone, email or LiveChat and we’ll do our best to match or beat the competitor's price for you.
- Stores Nationwide
- We’ve got showrooms across the UK where you can check our unrivalled product range. Try before you buy, browse at your leisure and get advice and expertise from our friendly staff.
Información de contacto
Westgate Street 131-133, 2/3 Fullers Court, GL1 2UN, Gloucester, England, Reino Unido
- 01452 347644
4,8
Excelente
82 opiniones
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Great product
Great product, well packaged and delivered on time straight into my garage
7 de septiembre de 2026
Respuesta de Fitness Superstore - Gloucester
Dear Glenn Kemmery,
We're so glad to hear you're happy with the product and our delivery service! We appreciate your feedback.
Kind Regards
Fitness Superstore Gloucester
Great customer service
Great service when buying an R50, Multi Gym and X16i elliptical. Katy and Peter were great and answered many questions that I sent over many emails. Products arrived promptly too. Thanks again
Katy and Peter for your help.
27 de agosto de 2026
Respuesta de Fitness Superstore - Gloucester
Dear Nigel Douglas,
We're so pleased to hear about your positive experience with our team and that your products arrived promptly. We appreciate you acknowledging the help you received.
Kind Regards
Fitness Superstore Gloucester
AVOID AT ALL COSTS!!
AVOID AT ALL COSTS!!
Terrible customer service, delivery repeatedly pushed back (months) with no communication. Eventually arrived and was faulty, took ages to get them out to repair and still waiting so still cannot use. We are now in Sept, originally ordered in Jan.
please avoid and save yourself a whole lot of problems.
4 de septiembre de 2026
Opinión espontánea
Respuesta de Fitness Superstore - Gloucester
Dear Georgina Sawyer,
We are truly sorry to hear about the significant delays and the ongoing issues with your order, especially given how long you've been waiting. We understand your frustration with the lack of communication and the faulty product. We are actively looking into this to prevent similar situations.
Kind Regards
Fitness Superstore Gloucester
Respuesta de Fitness Superstore - Gloucester
Dear Jamie,
We're so glad to hear you love your new treadmill and appreciate our fast delivery service.
If you ever need anything else, don't hesitate to give us a call directly on 01452 347644.
Kind Regards
Fitness Superstore Gloucester
Customer service
Andy helped us out with all our queries, from us and the kids. Can't fault the service so far 👊
30 de agosto de 2026
Opinión espontánea
Respuesta de Fitness Superstore - Gloucester
Dear Tc,
We're so pleased to hear that our team was able to assist with all of your questions, and those of your children too! It's wonderful to know you've had such a positive experience with our service.
Kind Regards
Fitness Superstore Gloucester
I dealt with Andy Redfern at the…
I dealt with Andy Redfern at the Gloucester facility. He was very efficient and knowledgeable. His service was excellent. I am a repeat customer. Fitness Superstore have great prices and stock
29 de agosto de 2026
Opinión espontánea
Respuesta de Fitness Superstore - Gloucester
Dear Rob,
Thank you for taking the time to leave us a review about your excellent experience in store.
It's wonderful to know that our team member's efficiency and product knowledge made such a positive impression.
Thank you for being a repeat customer and for your kind words about our prices and stock!
Kind Regards
Fitness Superstore Gloucester
Second Successful Order from Great Fitness Superstore Branch
This was the second order I have placed with Fitness Superstore Gloucester. I visited them earlier in the year to get some advice about setting up a home gym. They were absolutely brilliant, listening to what I wanted to do, and then advising me on everything from weights, to running machines and even flooring. It was all very relaxed, no pressure, no feeling I was being upsold, in fact I was advised on what I needed and also told when maybe something was more than I needed. As there was no pressure on the day, I was given some prices and options, and went home to think about it. A few days later I put the order in, and the whole transaction was really easy, from order, to payment, to delivery. It was also no trouble when I wanted to swap one piece of equipment late in the process - they just dealt with it for me with no hassle. Because of this great service, and because we have been really happy with the build quality of all the kit we ordered, we recently put in a second order, just for an exercise bike this time. I phoned up for some help distinguishing between a couple of models, and got the guidance I needed to make the choice. As with the previous time, order, payment and delivery was sorted out extremely efficiently, and I think I had the bike within 24hrs of initially phoning up. Really great service, helpful and approachable staff, we will be back if we need any more fitness equipment.
17 de agosto de 2026
Opinión espontánea
Respuesta de Fitness Superstore - Gloucester
Dear James,
We are incredibly grateful for your wonderful feedback and for choosing us for your home gym needs, not once, but twice!
It's truly rewarding to hear that our team provided helpful, pressure-free advice, ensuring you found exactly what you needed without feeling oversold. We're particularly pleased that the process, from initial consultation to delivery, was smooth and efficient for both your orders.
Knowing that you're happy with the build quality of our equipment and that our staff were approachable and efficient in helping you choose your bike means a great deal to us.
We look forward to assisting you again should you require more fitness equipment in the future.
In the meantime, if you need anything else whatsoever, don't hesitate to get in touch.
Kind Regards
Fitness Superstore Gloucester
Great shop and extremely helpful and…
Great shop and extremely helpful and patient staff.
Andy Redfern was knowledgeable and managed to meet our needs and a very professional way.
Availability to try several treadmills and understand the different settings in store.
We will definitely be back to get more equipment.
16 de agosto de 2026
Opinión espontánea
Respuesta de Fitness Superstore - Gloucester
Dear Susana Parra,
We're delighted to hear about your positive experience and that our team was helpful and professional in meeting your needs. It's great that you had the opportunity to try different treadmills in-store. We look forward to your next visit!
Kind Regards
Fitness Superstore Gloucester
Good advice give on equipment i…
Good advice give on equipment i intended to purchase.
19 de agosto de 2026
Respuesta de Fitness Superstore - Gloucester
Dear Nigel Andrews,
We're delighted to hear that you received good advice regarding the equipment you were looking to purchase. Thank you for your positive feedback!
Kind Regards
Fitness Superstore Gloucester
Served by Andy
Served by Andy. He was very friendly and knowledgable, which helped us choose the right equipment that suited us
15 de agosto de 2026
Opinión espontánea
Respuesta de Fitness Superstore - Gloucester
Dear Gareth,
We are so pleased to hear that our team member's friendly and knowledgeable assistance helped you find the perfect equipment. Thank you for sharing your positive experience!
Kind Regards
Fitness Superstore Gloucester
Excellent in all ways
Excellent, helpful knowledgeable member of staff, the ability to try the machines and the efficient delivery
20 de julio de 2026
Respuesta de Fitness Superstore - Gloucester
Dear D,
We're delighted to hear you had such a positive experience with our knowledgeable staff and appreciated the opportunity to try out our machines. We're also glad to know our delivery was efficient!
Kind Regards
Fitness Superstore Gloucester
Spin bike
Went in store and ordered easily.
Delivered in 5 days (included weekend). Only negative had a time slot of between 8-6pm, so needed to stay in but came at 2pm
13 de agosto de 2026
Respuesta de Fitness Superstore - Gloucester
Dear Miss Stephanie Olliffe,
We're happy to hear your ordering process was easy and delivery was prompt. We understand waiting for a delivery can be inconvenient and appreciate your patience.
Kind Regards
Fitness Superstore Gloucester
I was very impressed with the service I…
I was very impressed with the service I received from Hugh at Fitness Superstore in Gloucester. He was knowledgeable, helpful and professional throughout, and his communication and aftercare following my purchase have been excellent. I’m very happy with the gym equipment I purchased and would happily recommend both Hugh and Fitness Superstore.
11 de agosto de 2026
Opinión espontánea
Respuesta de Fitness Superstore - Gloucester
Dear MT Thomas,
We appreciate you taking the time to leave us such a positive review and we're happy to to hear about the excellent service and aftercare that you received from Hugh.
We're so pleased that you're happy with your equipment!
If you ever need anything else, don't hesitate to get in touch with us directly here in Gloucester on 01452 347644.
Kind Regards
Fitness Superstore Gloucester
Fantastic cross trainer.
21 de noviembre de 2025
Respuesta de Fitness Superstore - Gloucester
Dear Jacob
Thank you for taking the time to leave us a review.
We are delighted to see you are happy with your cross trainer
Kind regards
Fitness Superstore Gloucester
Andy at the Gloucester branch was very…
Andy at the Gloucester branch was very helpful.
7 de agosto de 2026
Respuesta de Fitness Superstore - Gloucester
Dear Andy Page,
We're delighted to hear that you had such a positive experience and found our team member at the Gloucester branch to be very helpful. Thank you for sharing your feedback!
Kind Regards
Fitness Superstore Gloucester
A great experience overall
A great experience overall, will be buying more in the future
3 de agosto de 2026
Respuesta de Fitness Superstore - Gloucester
Dear Mark,
We're so happy to hear you had a great experience! We appreciate your kind words and look forward to your next purchase with us.
Kind Regards
Fitness Superstore Gloucester
Very good advice in the shop and prompt…
Very good advice in the shop and prompt delivery of goods
29 de julio de 2026
Respuesta de Fitness Superstore - Gloucester
Dear Karl,
We're so pleased to hear you received excellent advice in-store and that your delivery was prompt. We truly appreciate your positive feedback!
Kind Regards
Fitness Superstore Trust Pilot Team
Gloucester Branch - good service and product selection
I visited the Gloucester Branch. Andy Redfern was really helpful, talking me through different products, and giving me space to try them out. I looked around elsewhere, but Fitness Superstore have a good range of products at competitive prices, and I was able to find what I wanted.
27 de julio de 2026
Opinión espontánea
Respuesta de Fitness Superstore - Gloucester
Dear Andrew,
We're very pleased to hear about your positive experience at our Gloucester branch! It's wonderful that our team were able to assist you in finding the perfect products to suit your needs and that you appreciated our range and competitive pricing.
We appreciate your business and thank you for choosing Fitness Superstore.
Kind Regards
Fitness Superstore Trust Pilot Team
Great Gloucester Store Service
The staff especially Andy at Gloucester, he was really great with showing us the best treadmills for our budget. Explained delivery and if we needed installation etc. So absolutely we will go to them again. Thank you.
24 de julio de 2026
Respuesta de Fitness Superstore - Gloucester
Dear Sarah,
Thank you so much for your positive review! We are delighted to hear that our team member Andy at the Gloucester showroom provided such excellent assistance. We appreciate your feedback and look forward to welcoming you back again, should you ever need anything else.
Kind Regards
Fitness Superstore Trust Pilot Team
Great range of stock in store
Great range of stock in store. Peter (the manager) is very knowledgeable and helpful. Strongly recommend Fitness Superstore.
20 de julio de 2026
Opinión espontánea
Respuesta de Fitness Superstore - Gloucester
Dear robert stevenson,
We're so pleased to hear you found our range of stock great and that our manager was knowledgeable and helpful. Thank you for your strong recommendation!
Kind Regards
Fitness Superstore Gloucester
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