Horrendous food, over priced, staff rude, unwelcoming, miserable and unhelpful. The burgers thrown together and squashed and the burger had grissle in it the chips in a tinny paper cup that was dirty... Ver más
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Consulta las opiniones de los clientes
I ordered a cheese burger and selected a few filling choices to customize my burger. All l received was 2 dry burger patties stuck together with melted cheese. It was so frustrating.
La empresa ha respondido
Mantis at the Peterborough branch in the town centre was wonderful, the food is always good, but he made it better with his fantastic customer service! Will definitely be back, thank you Mantis and te... Ver más
Ordered our food and it took nearly two hours from the time of ordering to get our food. Delivery person was absolutely useless and kept faffing about before even getting out the car. Food was sto... Ver más
Información sobre la empresa
Escrito por la empresa
An American fast casual restaurant chain focused on customisable burgers, hand cut fries, hot dogs & shakes. Only premium ingredients are used, everything is made fresh to order and nothing is ever frozen.
Información de contacto
6 Church Street, PE1 1XB, Peterborough, Reino Unido
- 01733847933
3,3
Medio
6 opiniones
Ha contestado el 18% de las opiniones negativas
Suele responder en menos de 2 semanas
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Nearly 2 hours waiting for our order
Ordered our food and it took nearly two hours from the time of ordering to get our food.
Delivery person was absolutely useless and kept faffing about before even getting out the car. Food was stone cold because it had spent so long in his car because he "had" another Delivery first.
19 de diciembre de 2025
Opinión espontánea
Mantis at the Peterborough branch in…
Mantis at the Peterborough branch in the town centre was wonderful, the food is always good, but he made it better with his fantastic customer service! Will definitely be back, thank you Mantis and team :)
4 de noviembre de 2025
Opinión espontánea
Delicious..
The best burgers out there went to your Peterborough restaurant last week everything was spot on clean restaurant very polite and helpful staff . The burger and chips were excellent 10/10 keep up the great work..
14 de abril de 2025
Opinión espontánea
Disgusting and Frustrating ordered a cheese bacon burger and selected…
I ordered a cheese burger and selected a few filling choices to customize my burger. All l received was 2 dry burger patties stuck together with melted cheese. It was so frustrating.
27 de septiembre de 2024
Opinión espontánea
Respuesta de Five Guys UK - Peterborough
Hi Angelina, we're sorry to hear that you were missing toppings from our Peterborough store.
If you placed the order via our delivery partners, please report this directly via their app.
If you placed the order directly with us, please reach out via: https://fiveguys.co.uk/contact
Horrendous food over priced
Horrendous food, over priced, staff rude, unwelcoming, miserable and unhelpful.
The burgers thrown together and squashed and the burger had grissle in it the chips in a tinny paper cup that was dirty and all chips burnt and looked like been there for a month, covered in a tub of salt paid massive price for utter rubbish. Dont waste you money in this foul food they threw half the chips burnt in the bottom of the bag
22 de julio de 2023
Opinión espontánea
Respuesta de Five Guys UK - Peterborough
Hi Calli, thank you for taking the time to leave us a review. We are really sorry to hear that we fell short during your visit to our Peterborough store.
To confirm, our fries are served in a standard white cup plus an 'extra scoop' of fries thrown in the bag. Some stains may be on the cup from these fries.
So we can investigate accordingly, please don't hesitate to get in touch with our teams: https://fiveguys.co.uk/contact
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