Ordering on line was easy although purchase of hinges slightly confusing as they are ordered singly. Flat Pack Kitchens were badly let down by their couriers as the unit arrived damaged with signi... Ver más
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Consulta las opiniones de los clientes
Professional from start to finish! Highly recommended. Kitchen delivered on time by very helpful delivery crew. Items superbly packed, full item list, all there too. Very simple to assemble, very stur... Ver más
La empresa ha respondido
Mixed. Flat Pack Kitchens very helpful and quick turnaround. DX delivery service not great - waited in all day 8pm to 7pm and they didnt turn up - tracking claimed "no access" at delivery address. Utt... Ver más
Good points: quick efficient delivery, good precision cut parts, good quality drawer runners and hinges, and good novel construction technique (clickbox) when using optional glue to reinforce. Not... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de suministros de cocina
- Tienda de hágalo usted mismo
- Tienda de muebles
- Tienda de mobiliario para cocina
- Reformas de cocina
Escrito por la empresa
A huge range of kitchens available, doors and cabinets, delivered to your door within a few days. Normally dispatched within 48 hours. Always delivered within a week!
Kitchens delivered in less than a week!
Escrito por la empresa
- Wide variety of kitchens dispatched within 48 hours
- We have a huge range of kitchen doors, cabinets and accessories. All in stock and ready to dispatch.
Información de contacto
c/o Cool Blue Group JR Quarter, Moy Road, CF15 7QR, Taffs Well, Reino Unido
- 029 2000 7948
- sales@flatpackkitchens.co.uk
- www.flatpackkitchens.co.uk
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Really easy to put together ,
Really easy to put together ,took about 5 minutes that was with the optional glue , definitely a better experience than the put together cabinets of old .
The hangers I did have problems with the adjustment which you use a positive screwdriver to adjust but managed in the end.
The end result looks good

Respuesta de Flat Pack Kitchens
Unfortunately experienced to many…
Unfortunately experienced to many delays with deliveries.
My experience with staff top notch couldn’t be more helpful calling back when promised.
Haven’t as yet opened packaging as need to transport to the job so unable to comment on product quality

Respuesta de Flat Pack Kitchens
Great products and customer service.
Initially had 3 door samples, arrived quickly. Then had a complete shaker style kitchen. It’s brilliant, really sturdy and simple to put together.
Customer service is also brilliant. I had one item on back order (only a few extra days waiting) they informed me of this. When I didn’t need something they were happy enough to sort out a return.
Other family members have used them with different kitchens and have experienced the same great experience.

Respuesta de Flat Pack Kitchens
Great service
The sample door I ordered is lovely the colour just perfect, It was also delivered super quick.

Respuesta de Flat Pack Kitchens
Horrible customer service, Order Wrong, not complete, half of doors drilled wrong
Horrible experience with the company unfortunately, I used them because I liked the Clikbox cabinets but I advise potential customers to use one of the many other websites that offer the brand.
Initial order was incomplete and half of the doors were drilled in the incorrect position or not drilled at all.
The initial response from customer service was good when dealing with sales person 'K' and they looked to replace the doors, which I received and were fine, the problem came when dealing with the general manager 'S' about replacement draws. I initially went along with supplying all the images I could to give them an understanding of how the draws were drilled wrong. There weren't just a little wrong, they were a lot wrong making it impossible to fit to the £1000 draws I just brought.
They told me they couldn't send out new draw fronts with pilot holes but blank, after a little arguing they finally agreed to send out new drawer fronts with pilot holes. Again, same problem, I supplied photos showing that the holes we wrong by 4mm each side leaving an 8mm error and again making it impossible to fit to the drawers, they told me repeatedly I was wrong and there is nothing wrong with draws. They also said I am able to adjust the draws left to right to compensate, this wasn't true, the wheel on the side only adjusts up and down and not left to right, hence why the holes should be perfect.
They basically tried to make out I was lying or I wasn't competent enough to fit them.
Horrible customer service considering I spent £2500 with them. AVOID.
Reply to reply*
I have already told you that the cabinets are built into the kitchen structure and would be impossible to remove without breaking. The was done after being promised I would receive correct drawers. Asked for a discount for the drawers which was refused. Still don’t have suitable drawer fronts.

Respuesta de Flat Pack Kitchens
Great product for the price and very…
Great product for the price and very good and helpful staff.

Respuesta de Flat Pack Kitchens
Very good quality
Don't usually write reviews but here goes. Ordered 15 kitchen units all arrived when expected. Very good quality , even down to the screws and fittings. Had one issue which was quickly sorted. Definitely as good as the big high street brands if not better. Would definitely use again.
Great product
Ordered a wall unit just to test their…
Ordered a wall unit just to test their service and quality. Five stars all round. Will be ordering a full kitchen very soon.

Respuesta de Flat Pack Kitchens
Mixed
Mixed. Flat Pack Kitchens very helpful and quick turnaround. DX delivery service not great - waited in all day 8pm to 7pm and they didnt turn up - tracking claimed "no access" at delivery address. Utter nonsense as someone in all day. Finally delivered 2 days later.
Kitchen door order.
I ordered doors for the kitchen. They arrived exactly on the date they said they would so I was in and waiting. It took time as it was over the Xmas period. But I am pleased with the quality of the product. One thing is that after ordering them and getting my receipt I heard nothing more although they did say in the documentation that if there was a change to the delivery date they would contact me. It would be good it they would also mail me to indicate that all was ok the delivery would be on time.
quality of product was surprisingly…
quality of product was surprisingly very good in relation to some other flat pack kitchen suppliers. quick and easy to assemble the units, with no fuss instructions. overall , faultless.
Quick delivery, Great Price
Quick delivery. Great price.
Easy assembly (I thought easier than that well known Swedish company)
I'm actually using them for a van build.
Ordered a 600 cms base unit without a…
Ordered a 600 cms base unit without a door. Delivery was quick and the quality of the unit is excellent and true to size. It was a perfect fit between other units replacing a built under fridge. Would definitely use again.
Great concept and easy to get a quick…
Great concept and easy to get a quick result

Respuesta de Flat Pack Kitchens
Cabinets and doors are in good quality…
Cabinets and doors are in good quality and speedy delivery!
Excellent quality and very easy to…
Excellent quality and very easy to assemble

Respuesta de Flat Pack Kitchens
Nice and easy to deal with and very…
Nice and easy to deal with and very fast delivery service 10/10

Respuesta de Flat Pack Kitchens
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