Unprofessional & unaccountable
Unprofessional & unaccountable
Extremely poor service. Agreed 96-hour deadline passed with no update. Multiple emails ignored; my number appeared blocked — I only got through using a different phone. Clearly no willingness to resolve fairly. I've now given them 14 days to address my claim or I escalate to ABTA, CAA, and pursue legal action. Avoid if you value communication and accountability.
Booking Ref: 695OS0








