Floormart Opiniones 

1620
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered some wood flooring adhesive from Flooormart. Placed the order at 3.10pm and by 4pm same day it had been dispatched. Next day delivered as promised, can’t fault the whole transaction from plac... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Called 4pm Thursday to see if delivery would be possible (2xtubs of wood glue 28kg) for a job the following Monday. Was told to place the order and it would arrive on site that day. I made comments th... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Easy ordering online and quick delivery by DX. Items professionally packaged. If DX were able to provide a timeslot for delivery rather than just a day it would have been 5 stars. I have used Floo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered 2 bevel edge grinders but recieved the wrong ones after a quick call to Phil to explain i recieved the correct ones next day....used to bevel indian stone ...look rustic due to the riven face... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de pisos
  2. también en la categoría
  3. Mayorista de herramientas
  4. Mayorista de material de construcción
  5. Proveedor de equipos para la construcción
  6. Tienda de hágalo usted mismo
  7. Tienda de herramientas

Sobre Floormart

Escrito por la empresa

As the UK’s leading online flooring tools specialist, where others make it difficult, we make purchasing flooring tools outrageously simple. Whether you are looking for specific flooring tools, adhesives, screeds or even carpet tiles and linoleum – Floormarts friendly team of flooring specialists are only ever a phone call away. Whether you prefer to give us a call, make use of our live chat service or even pop-in to our stocked trade counter, every member of our team is ready and willing to go the extra mile to ensure you are equipped to the fullest. Offering rapid delivery times and hugely competitive prices, Floormart strive to provide you the best possible customer service we can.

We at Floormart avidly believe in and support the development of the flooring industry and the individuals that call themselves members. We back our commitment to the flooring industry through the active sponsorship of different industry bodies, including the NICF, FITA and CP Assessments. Whether you are new to the flooring industry, or are a seasoned veteran, we have you covered with absolutely anything and everything you ever may need.

Simply browse our straightforward website, or give us a call today to start your Floormart journey.

Visit Our Website

Flooring Tools

Flooring Accessories

Adhesives & Compounds

Vinyl & Rubber Flooring

Carpet Tiles

Linoleum Flooring

Luxury Vinyl Tiles (LVT)

Entrance Matting


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 63% de las opiniones negativas

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4,3

Todas las opiniones

(1620)

56 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

NOT GOOD

Communication takes forever, wait days for reply, that's if you get one. Order did not arrive, though text said it had and had been signed for, though it had not! Seriously, go elsewhere.

23 de octubre de 2025
Logotipo de Floormart

Respuesta de Floormart

Thank you for your review. We’re sorry to hear about your experience and appreciate how frustrating it must have been to receive notification that your order had been delivered and signed for when this wasn’t the case.

During our working hours, our team aims to respond to customer enquiries within an hour wherever possible. However, when an issue involves a courier investigation, we are reliant on DX providing us with the relevant information and updates before we can give you an accurate response. Unfortunately, the timescale of these investigations is outside of our direct control.

We will always continue to chase the courier on a customer’s behalf and provide an update as soon as we receive further information.

We’re sorry that the communication felt slow on this occasion and for the inconvenience caused by the delivery issue.

Valorada con 5 estrellas sobre 5

Good price

Good price, excellent service.

22 de octubre de 2025
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Respuesta de Floormart

Thank you for the kind review Tom!

Valorada con 5 estrellas sobre 5

Low price and 48 hour delivery

Low price and 48 hour delivery, excellent service
Many thanks

23 de octubre de 2025
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Respuesta de Floormart

Thank you for the kind review Dan, we really appreciate it!

Valorada con 5 estrellas sobre 5

quick on time delivery

quick on time delivery product as expected

20 de octubre de 2025
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Respuesta de Floormart

Thank you for the great review Sam, we really appreciate it and look forward to seeing you again!

Valorada con 5 estrellas sobre 5

User friendly

Simple to order .Competitive pricing and goods arrived promptly

20 de octubre de 2025
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Respuesta de Floormart

Thank you for the great review Matthew!

Valorada con 1 estrellas sobre 5

Items came damaged and still haven’t…

Items came damaged and still haven’t heard anything back, was delayed from a 2 day delivery time to a 7 day and when arrived was damaged and the planks won’t sit flush on the scribe

20 de octubre de 2025
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Respuesta de Floormart

Thank you for your review. We’re sorry to hear about the delay with your delivery and that the items arrived damaged. We completely understand the frustration, particularly after already waiting longer than expected for your order.

We can see that you have since been in contact with our team and the damaged product has been replaced. While unfortunately damage can occasionally occur during transit, we will always do our best to resolve any issues once they are brought to our attention.

We apologise for the inconvenience caused and hope everything is now as it should be with your replacement.

Valorada con 5 estrellas sobre 5

Excellent price and service

I ordered some floor primer. Not only was it by far the best price available, it was quickly delivered and well packaged.

14 de octubre de 2025
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Respuesta de Floormart

Thank you for the great review Marcus, we really appreciate it and look forward to seeing you again!

Valorada con 3 estrellas sobre 5

Ordered my product and they didnt tell…

Ordered my product and they didnt tell me it was out of stock,so ive had to wait for it. To be fair as soon as it arrived it came straight away. Thats why i gave 3stars otherwise it would of been 5

14 de octubre de 2025
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Respuesta de Floormart

Thank you for the review and your feedback, we apologise for the delay on your order and really appreciate your patience. This has been passed on to the team to help ensure this doesn’t happen again.

Valorada con 5 estrellas sobre 5

Excellent Service

I needed screed for my bathroom, used floormart, due price and quick delivery
I would recommend
Thanks

17 de octubre de 2025
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Respuesta de Floormart

Thank you for the great review Mark, we look forward to seeing you again soon!

Valorada con 3 estrellas sobre 5

Good range of flooring

A good range of flooring and adhesives, and favourable prices. Prior to ordering I phoned to find out which of the numerous adhesives would be most suitable for the vinyl I chose. Good communication regarding delivery, however DPD were not so communicative and I had to wait in an extra day for my order to arrive. We hired a professional to fit the vinyl, he found the recommended adhesive unsuitable (lumpy) and resorted to spray adhesive which did the job.

25 de septiembre de 2025
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Respuesta de Floormart

Hi Karenne,

Thank you for your feedback.

We are glad you were happy with our range and pricing, but we’re sorry to hear about the delivery confusion and the issue with your adhesive. We don’t use DPD for our deliveries, so we’ll look into what’s happened there. For any delivery or product issues, please feel free to get in touch with us, we are happy to help!

Valorada con 5 estrellas sobre 5

Delivered On Time

Good range of products. Good price. Good experience.

14 de octubre de 2025
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Respuesta de Floormart

Thank you for the great review David, we really appreciate it!

Valorada con 2 estrellas sobre 5

Was fast delivery when finally sent but…

Was fast delivery when finally sent but problem was when ordering item website stated 1-2 working days but in fact didn’t actually have item in stock at all. Wasn’t told till I contacted after nearly a week to be told this then had to wait for item to come in stock before sent out all in all nearly 2 weeks had to wait for item.

14 de octubre de 2025
Logotipo de Floormart

Respuesta de Floormart

Thank you for your feedback.

We are very sorry for the delay and for the confusion around stock availability. We do not show stock on our website, and we can only estimate delivery time frames due to issues like this one.

However, we will be reviewing how our stock updates are communicated to make sure this doesn’t happen again. We’re glad your order arrived quickly once dispatched, and we really appreciate your patience.

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