Florida4less Opiniones 

344
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

My wife and I booked through Florida4less for 4 adults January 2027. We also added 4 x lounge passes at full price with them at £40 pp. unfortunately we had to cancel due to medical reasons a... Ver más

Valorada con 5 estrellas sobre 5

Our twin-centre holiday with Florida4less was perfect. From making our initial enquiry, the team at Florida4less were brilliant. The particular bespoke itinerary we required was extremely complicat... Ver más

Valorada con 5 estrellas sobre 5

Used Florida4less for the first time . Like some other reviewers we were a bit unsure . Booking was very straightforward . Communication was great throughout and there was no problem when we asked... Ver más

Valorada con 5 estrellas sobre 5

Recently returned from a fantastic Orlando holiday. The customer service from Florida4Less was flawless from start to finish, and everything worked like clockwork. The townhome we rented on Windsor Hi... Ver más

Información sobre la empresa

  1. Agencia de viajes

Escrito por la empresa

With the buying power of The Mid Counties Co-Operative Travel Group we are able to negotiate the best possible rates for all elements of your holiday whilst remaining independent. We work with all the major UK tour operators and airlines. So if you are looking for a flight only, hotel or a package holiday our experienced consultants will be able to find the best options available to you. All of our Florida holiday experts know the Orlando area very well and love talking about it! They are regular visitors to Florida and so their knowledge of the different resort areas and properties available to you is second to none. We believe that the most important thing is to make sure that our customers choose the holiday that is perfect for them and so we offer impartial advice as we are not attached to one particular tour operator or group.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

344 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 66% de las opiniones negativas

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4,1

Todas las opiniones

(344)

14 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Just booked for 2022! 🎉

Just booked for 2022! Great experience booking, very knowledgeable and not at all pushy. First time booking with Florida 4 Less and will book again.

11 de junio de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Our holiday was cancelled,They refuse to refund us

I am one of alot of people that's been affected by the coronavirus cancellations.

I just want to say the initial booking was fantastic and customer service was fantastic. Even when the virus and FCA advice came about initially Graham was fantastic this was while we was trying to figure out if it can be moved.

Unfortunately that soon changed when we asked for a refund .
Apparently they are only giving out credit notes that run out in March 2021,Which is when we can claim a cash refund.
This is against there own terms and conditions and also against Abtas advise to buisnesses who are making it clear that the law is to refund if that's what the customer asks.The law has not changed.
We have had to report them to Abta who are know in contact with them because they are ignoring all emails and have forced an RCN onto us even though we have asked for a refund.
And I'll tell you again March 2021 is the earliest this company is telling everyone they will get a refund.
I just want to be clear I'm not asking for a refund with in 14days(its past this anyway on day 27 as of today) as the law describes as I understand that isnt possible . But they will not admit there responsibility to a cash refund until March 2021.
To top it off this company is ignoring all contact via email.

It is such a shame that your customer service has gone downhill except for people making bookings or moving there booking .

All the information about been entitled to a refund is on Abtas website for all to see . Just in case anyone wants to check out I'm telling the truth.

All we ask for is our refund which we are lawfully entitled.

Reported to,

Watchdog,CMA and Abta

27 de mayo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service! Would recommend

Fantastic service despite these very trying times. John worked with us to re-arrange our holiday after we had to cancel due to COVID-19. He was nothing but helpful, and has made sure we are still going to get the holiday we hoped for (if a little later than originally planned!). I would recommend this company wholeheartedly and hope their excellent attitude towards the people who book their holidays with them will carry them through this unscathed.

23 de abril de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company is an absolute joke

This company is an absolute joke. Refusing to refund the money i am owed even though i am entitled to do so. Customer service is extremely poor. Kept talking over me.

Avoid at all cost

28 de marzo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. We have used Florida 4 Less on previous holidays and would highly recommend. Thank you. We hope that you can weather the current coronavirus emergency as unscathed as possible.

18 de marzo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Spoke to John who was extremely…

Spoke to John who was extremely helpful. Sent me all the information I needed. I asked about hire car and he added that on no problems at all. Such a quick and easy process to book. Would definitely recommend

10 de marzo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Booked with Florida4less twice!

Used Florida4less twice now and both times we have received excellent customer service, good knowledge and alternative options offered, they will do their utmost to offer a like for like on any alternative quote but most of all they are trustworthy, reliable and available to answer any queries.

19 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

fast and polite

fast and polite they went through every aspect of the holiday that we wanted no stone was left unturned thank you

19 de febrero de 2020
Opinión espontánea
Valorada con 4 estrellas sobre 5

Our experience is only as far as a…

Our experience is only as far as a booking for next year. So not had the actual holiday yet.

The people are very efficient, very pleasant and seemed experts in Florida, answering all our concerns.

We wait to see the final proof.

4 de febrero de 2020
Opinión espontánea

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