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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Absolutely disgusting service 😡 I ordered 2 tops with the supposedly VIP Express delivery? Over 11 days and still no sign of them!! Now I can't get through to Customer Service, the robot on the phone... Ver más

Valorada con 1 estrellas sobre 5

scammers, avoid, they take money, never delivery or return your emails or calls. tracker of order doesn't work.

Valorada con 1 estrellas sobre 5

I ordered a jersey around Dec 1, 2022 company confirmed order and took my payment, then nothing. No updates or anything. I tried calling, no one answers the phone. I have had numerous chats but to n... Ver más

Valorada con 5 estrellas sobre 5

I am glad I read the reviews after my purchase from Footballshoponline as I would probably not of purchased from them...Great experience bought some Chelsea pajamas as were not available on Amazon bef... Ver más

Información sobre la empresa

  1. Tienda de fútbol

Información proporcionada por diversas fuentes externas

Football Shop Online providing that cool football merchandise gift for any football fan in your life.


Información de contacto

2,1

Malo

TrustScore: 2 sobre 5

36 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,1

Todas las opiniones

(36)

7 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Do not purchase anything for an important event

purchased an Australian jersey with express shipping 10 days before leaving for America. The store advertised delivery within 2–3 days, so I expected it to arrive well before my trip.

Unfortunately, the item wasn’t even shipped after a week. When I contacted customer service to cancel the order, I was told this wasn’t possible. I had someone return the item immediately once it arrived, and although the store confirmed they had received the return, it still took three weeks and three follow-up emails before my refund was finally processed.

Based on my experience, I would not recommend purchasing anything from this store if you need it by a specific date. I also wouldn’t expect prompt or professional customer service if any issues arise.

3 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

scammers

scammers, avoid, they take money, never delivery or return your emails or calls. tracker of order doesn't work.

23 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely disgusting service 😡 I…

Absolutely disgusting service 😡 I ordered 2 tops with the supposedly VIP Express delivery? Over 11 days and still no sign of them!! Now I can't get through to Customer Service, the robot on the phone is appalling. No tops, no refund, I pray people read these before ever buying from you's. I wish I had

16 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not buy from this company

Do not buy from this company. I’m not even sure if they exist. I ordered a football shirt TWO MONTHS ago. It still hasn’t arrived. Countless emails from me chasing the delivery have been met with fobbed off ‘it’s on its way’ replies, probably AI generated. I’ve now asked for a refund, but my emails are no longer get being replied to. I’m now starting legal proceedings to get my money back. Do not buy from this (bogus) company.

19 de diciembre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Poor customer service

I bought a dressing gown it states delivered but i have not received the parcel, I have sent messages and emails but got no reply I have also tried to call the number on their website but its unrecognisable.
Very disappointing as this was a birthday gift

6 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

First Class Purchase.

Didn't read reviews prior to purchase, fortunately, as my experience of product (Celtic Polo), and delivery is first class. No complaints.

4 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not order from this company unless…

Do not order from this company unless you are willing to order an item and forget about it. Customer service will assure you its on its way and they are doing everthing they can, however, they do not know anything about timeframes and when you track your purchase, carriers will state they are waiting for the item for many days until its recieved by them.

26 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

LFC JACKET AGE 8

Bought a jacket that was faulty. They asked me to return and then stopped communicating and have not refunded me. Be aware and stay away.

5 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hubby loves coat

Never read reviews before buying - which honestly would have put me off. Ordered coat and it was delivered quickly. Company kept me updated sending emails. Arrived via Amazon Prime. Husband loves it - so does my son!

2 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Trusted site

After reading the terrible reviews I was convinced I wouldn’t receive my order so was pleasantly surprised when it was delivered 2 days later. I received updates on the order all the way through. The kids pjs I ordered were just as described on the site & packaged well. I can’t wait to give them to my nephews :)

21 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

1ST EXPERIENCE

My 1st experience with football shop online and was pleasantly surprised how easy it was
Prompt delivery and excellent quality of kids football pyjamas so I will recommend to friends and family
Thank you

10 de agosto de 2023
Opinión espontánea

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