10/10 service from start to finish and hands down the best I've ever received when ordering online. My parcel arrived under 24 hours after I ordered with absolutely zero problems. I even received an... Ver más
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Consulta las opiniones de los clientes
I’ve ordered a few dresses from here now, and loved them all! The customer service Emma provides is 100/10! Such quick replies and helpful which you don’t get anywhere else. Will definitely be orde... Ver más
Great service, I received my dress quickly and in great packaging condition. Emma the founder of EMORLA, also sent me an email making sure everything was satisfactory with my purchase! This shows... Ver más
Absolutely thrilled with my shopping experience at this e-store! Emma was incredibly helpful when I needed a size exchange, which was handled promptly, professionally, and with clear updates througho... Ver más
Información sobre la empresa
Escrito por la empresa
About EMORLA (formerly For Luxe Sake) EMORLA is an independent UK fashion brand specialising in destination, occasion and holiday wear. Formerly known as For Luxe Sake, EMORLA is a continuation of the same business, with the same owner, service and commitment to quality. We focus on carefully curated pieces you actually want to wear – timeless, flattering styles designed for holidays, events and special moments. Customer care is at the heart of what we do. If you ever need help with an order, sizing or returns, we’re always happy to help. 📧 Contact us: hello@emorla.co.uk 📱 Instagram: @emorla.co.uk We accept Klarna, Clearpay and Laybuy, and offer fast UK shipping.
Información de contacto
16 Blundering Lane, SK15 2ST, Manchester, Reino Unido
- HELLO@EMORLA.CO.UK
- www.forluxesake.co.uk
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Lovely dress
Lovely dress, good quality and generous sizing.. quick delivery too! Thank you
10/10 customer experience!!!
I ordered a dress on pre-order that I needed for my friends wedding in Portugal, the dress wasn’t in on time for my event but the customer service I received from Emma was 10/10. She communicated via email quickly & actually got me the sorted with the dress of my dreams to wear as a wedding guest abroad. I will definitely be ordering again & will recommend to all of my friends 💛💛
Lisa
Bad service!
I was not happy with the quality of item I received so returned it well over two months ago.
I chose the buy now pay later option however, they are stating that they can’t find my return and have charged me the FULL amount for the item even though I do not have it!! So I am now out of pocket with no items to show for it.
I will never order from this site again. Bad service.

Respuesta de EMORLA (Formerly ForLuxeSake)
Item is poor quality
Item is poor quality. Also charged too much for postage. I paid for next day delivery and was charged more than it cost to send (I know this because it says on the Royal Mail postage sticker). Probably wouldn’t buy from here again.

Respuesta de EMORLA (Formerly ForLuxeSake)
Exactly what I was expecting!
Order hasn’t arrived and no comms
I put an order in mid March, the items were pre order due to come in stock on 5th April, so I didn’t mind waiting but they still haven’t arrived over a month on.... I’ve sent numerous emails to query and have never had a response or been able to make contact. I’ve tried to track the parcel but the number isn’t recognised

Respuesta de EMORLA (Formerly ForLuxeSake)
The fitting of a XL was tiny it just…
The fitting of a XL was tiny it just say was a tiny bit big on my sister who is a size 4! If you are 12 pluss I wouldn’t bother ordering

Respuesta de EMORLA (Formerly ForLuxeSake)
Still waiting for my parcel
I have had to wait over a month for my top to arrive. Once being told on the day it was meant to be delivered that they hadn’t even sent it out yet. Now I’m being sent the second review email when I haven’t even received my parcel?! You need to send out better notifications if parcels are delayed and communicate with your customers.

Respuesta de EMORLA (Formerly ForLuxeSake)
The easiest company to shop from
The easiest company to shop from, always gets sent/delivered on time.
Wish returns were free though
Customer service is always good too
Overall 10/10
The delivery time was great and the tights are amazing quality and wonderful dupes!! 😍
Great product just what i wanted came…
Great product just what i wanted came in great packaging would order again
I ordered a white shirt dress
I ordered a white shirt dress. I knew it would be fitted and the quality was okay. I ordered a Large as a typically size 12 women and it won’t even reach over my hips to get on. Very soul destroying not sure how it could be justified ever as the biggest size

Respuesta de EMORLA (Formerly ForLuxeSake)
Delivery took a little bit longer than…
Delivery took a little bit longer than expected but they did keep me updated, the quality of the tights are lovely

Respuesta de EMORLA (Formerly ForLuxeSake)
Very good service from this company.
Very good service from this company.
The tights were caught up in the lorry stockpile over Christmas coming from the continent. So late for Christmas. However, the company emailed, followed up, and were very apologetic for something they had no control over.
Excellent communication.

Respuesta de EMORLA (Formerly ForLuxeSake)
Amazing
Amazing. Slight delay due to current times but was well informed and the item is amazing

Respuesta de EMORLA (Formerly ForLuxeSake)
Lovely company to deal with
Lovely company to deal with. Friendly & personal & loved the tights.

Respuesta de EMORLA (Formerly ForLuxeSake)

Respuesta de EMORLA (Formerly ForLuxeSake)
Amazing shop
Extremely well packaged, love love love my coat and gets loads of comments, Highly recommend this place for faux fur coats because the quality is second to none I will defo be buying of you again.

Respuesta de EMORLA (Formerly ForLuxeSake)
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