I have used this company since day one and before that where it all started in the town of Marlborough and never think of going elsewhere. I am retired now but am given the same great service and pric... Ver más
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Consulta las opiniones de los clientes
Good structured website made product selection easy. Similarly with the ordering process. Goods were delivered promptly.
La empresa ha respondido
The staff are friendly and extremely helpful. The delivery drivers make sure the goods are placed where you want and check to make sure nothing is missing and that you’re happy with the delivery. Thes... Ver más
La empresa ha respondido
Ordered a bulk bag of type 1 and Building sand, very reasonable price. Delivery was on time, communicated very well and they took really good care when delivering the bags, didn’t just dump them in an... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de materiales para la construcción
- Tienda de materiales para la construcción
- Ferretería
- Tienda de insumos para paisajismo
- Maderera
- Tienda de pinturas
Escrito por la empresa
Serving Berkshire, Oxfordshire, Hampshire and Wiltshire with building materials, timber, fencing and landscaping solutions.
Información de contacto
The Longhouse, Lambourn Woodlands, RG17 7TJ, Membury, Reino Unido
- 01488 505800
- office@fort-m.com
- www.fort-m.com
4,9
Excelente
114 opiniones
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Poor communication and failure to deliver on time
Order was due for delivery Fri 28th June.... Didn't turn up until Wed 3rd July. Had to call twice to chase the order. Poor service!
3 de julio de 2024
Respuesta de FORT Builders’ Merchant
Apologies regards your bad experience – it’s completely unacceptable. I have looked into this and our internal process from receiving your web order to booking in with our transport/sales team has failed on this occasion. This has now been reviewed and a new system has been implemented to stop this in future. I will follow up with a phone call to apologise personally regards this experience and see if we can compensate in some manner. Kind regards – Matt – Sales & Operations Director
Respuesta de FORT Builders’ Merchant
Thanks for the great review, Jonathan!
Ordered online and delivered with a…
Ordered online and delivered with a smile. Great service as always.
18 de junio de 2024
Respuesta de FORT Builders’ Merchant
Thanks for the great review, Esther! Hopefully we'll see you again soon!
Kiln Dried Paviour Sand
FORT Merchanting is responsive and easy to do business. The team promptly addressed my concerns and rectified issue related to delivery. I am happy to order again in future.
14 de mayo de 2024
Very helpfull good prices
24 de marzo de 2024
Respuesta de FORT Builders’ Merchant
Thanks for the great review, Karl! If we can help again in the future then please don't hesitate to get in touch!
Delivered on the day requested
Delivered on the day requested, driver was really helpful and courteous.
23 de marzo de 2024
Respuesta de FORT Builders’ Merchant
Thanks for the great review, Martin! We hope to see you again soon, either in person or with another web order!
Great service and value for money
Great service and value for money.
Really impressed with the service from Fort, easy to use website and materials turned up at the time requested.
Also delivery driver was great, called me to ask where to drop etc.
19 de marzo de 2024
Respuesta de FORT Builders’ Merchant
Thanks for the 5-star review, Errin! Hopefully we'll see you again soon!
So helpful
So helpful. Drivers unload with no fuss. arrives when you want it and always helpful and cheerful
14 de marzo de 2024
Respuesta de FORT Builders’ Merchant
Thanks for the great review, Chris! It's great to hear that our drivers and team have been helpful and we look forward to working with you again soon!
Fantastic service 5/5
7 de marzo de 2024
Respuesta de FORT Builders’ Merchant
Thanks for the great review, Will! We look forward to seeing you again soon!
Customer service is way beyond what is…
Customer service is way beyond what is expected. Craig and the team always do what they can to help me out.
17 de febrero de 2024
Respuesta de FORT Builders’ Merchant
Thanks for the great review, Stuart! We look forward to seeing you again soon!
You delivered my order on the day I…
You delivered my order on the day I asked for !
2 de febrero de 2024
Respuesta de FORT Builders’ Merchant
Thanks for the 5-star review, Jerry! We hope to see you again soon
Excellent company
Easy to order, reasonably priced, helpful delivery service. Couldn’t fault. Thank you.
28 de enero de 2024
Respuesta de FORT Builders’ Merchant
Thanks for the 5-star review, Mark! Glad to hear that the online process was smooth and we jope to see you again soon!
Easy to order
Easy to order. Good prices especially delivery. Delivered when they said. Great service
11 de diciembre de 2023
Respuesta de FORT Builders’ Merchant
Thanks for the great review, Mark! Glad to hear that you were happy with the service, and we look forward to delivering to you again soon!
Easy to order online and the delivery…
Easy to order online and the delivery chap was ace. Brilliant help
6 de diciembre de 2023
Respuesta de FORT Builders’ Merchant
Thanks for the great review! We hope to see you again soon!
Respuesta de FORT Builders’ Merchant
Thanks for the great review, Ant! We look forward to seeing you again soon!
Excellent service
18 de agosto de 2023
Respuesta de FORT Builders’ Merchant
Thanks for the 5-star review, Jimbob!
Prompt delivery and helpful staff.
14 de agosto de 2023
Respuesta de FORT Builders’ Merchant
Thank you for the 5-star review, Peter! We look forward to seeing you again soon.
Very helpful and efficient
Very helpful and efficient . Highly recommend them. Good pricing .
5 de agosto de 2023
Respuesta de FORT Builders’ Merchant
Thanks for the 5-star review, Carol! Hope to see you again soon!
Great team. Highly recommended.
The whole team were extremely helpful, from months ago when planning the order, waiting quite a while before I was ready to get the job done, very friendly and reactive. Even warned me when I accidentally paid an invoice twice.
7 de julio de 2023
Respuesta de FORT Builders’ Merchant
Thanks for the 5-star review, Richard! It's fantastic to hear that our team were helpful and met your expectations!
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