received my first order £140 1kg middle fillet 5kg sirloin ready for carving into stakes. arrived well packaged with ice packs. spent an hour carving into steaks bagging for freezer. Had our first tr... Ver más
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Consulta las opiniones de los clientes
I have bought from this company several times from the market but this time I decided to use their delivery service. It arrived on time as expected and was packaged well with ice packs. The meat is... Ver más
I'm never disappointed! I've been using Fresh meat packs for over twelve months and have always found them professional and friendly. They always get back to me quickly on queries too. I've always f... Ver más
Ordered meat on the 28th October, for delivery on the 30th Dec. Order didn't arrive, had NY guests coming, had to make alternative arrangements!! Was fobbed off by customer service " computer glitch"... Ver más
Información sobre la empresa
Información de contacto
3,3
Medio
24 opiniones
No consta que solicite reseñas
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Sirlion steak?
Sirlion steak?! Definitely not! Sent a complaint no one has responded. Awful customer service and mis-selling!
14 de septiembre de 2020
Opinión espontánea
Meats are all under weight by about…
Meats are all under weight by about 70%. Tricks like splitting a chicken fillet in two and selling it as two.
And don't give them your mobile number or you'll be woken to meat messages for ever more with no way to stop them!
9 de septiembre de 2020
Opinión espontánea
Lacking customer service
Lacking customer service and efficiency. Delivered a food pack with items missing, 1 email, 2 messages left on website and 1 phone call. Took over a week to reply back to the emails and messages, they offered a refund or to add extra on my next purchase over the phone. Gave them details for refund and nothing happened. Shoddy service wont be using again.
27 de junio de 2020
Opinión espontánea
Bad Quality Awful Service
It seems loyalty is treated with utmost contempt by this company and it's now reached ridiculous levels. Having ordered a meat pack that should have contained a chicken they sent a text message after their drivers had set off saying they'd replaced this with a family sized gammon (described on their website as 1.4kg minimum) The order arrived and the substitution forced on me was only 627g. I've sent both text messages and emails and received no response.
The fact they advised of issues they would have known about far earlier in the day after the driver had set off quite clearly demonstrates their blatant intent to deceive, something backed up by ignoring communication attempts
7 de marzo de 2016
Opinión espontánea
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