Fridja Opiniones 264

There was an item missing from my delivery, I emailed about it on a Sunday and had a reply from the ery helpful Joanne within an hour, and by the Tuesday morning she confirmed that a replacement was on its way.

One of the most positive customer service experiences I've had in a long time. Well done Joanne, you're a credit to your organisation.

Had a slight issue with my juicer clogging but it was completely resolved without any fuss or delay by Joanne in their customer service team. A pleasure to deal with. Thank you Joanne.

Just registered my whole juicer with Fridja, excellent service and am impressed with how the juicer works for the price, fast with very dry waste.
Would recommend

I didn’t hold out much hope of getting my issue resolved on line.
However, guess what, it was.
Now a happy bunny as steamer is working again.
Thank you

I had to contact customer service as part of juicer had broken. Replacement part was dispatched very quickly. Excellent customer service. Thank you !

We bought an F-1200 steamer and we are pleased with it. It is a great addition that helps a lot with laundry/ironing.
However due to some error in the marketing and manual description, since rectified, we could have reasonably expected a crease attachment. Fridja could perhaps have argued otherwise, but as soon as the attachment was available they sent us one f.o.c.
Customers services were attentive to this and easy to deal with. Bottom line - very good customer service.

bought the F500 portable blender, and it’s a fantastic upgrade from the cheaper one I was using before. It feels sturdy and good quality. I’ve used it for smoothies, juices, iced coffee, and mostly for protein shakes. The battery life is impressive – I’ve had it for a while now and only needed to charge it a couple of times. Overall, I’m really happy with my purchase and have already recommended it to friends.

excellent customer service. They found spare part for discontinued steamer and responded quickly.

It was online, but talking to a real person who was knowledgeable and helpful. A phone number would have been good though - not everyone is comfortable with typing everything out.

The Fridja F2500 juicer has genuinely surprised me with how well it performs. It delivers results that can easily compete with the highly-regarded Nama J2, but at a fraction of the price. As someone who enjoys fresh juice every day, I was initially tempted by the Nama J2, but its steep price made me think twice. After doing some research, I came across the Fridja F2500, and it’s turned out to be an amazing alternative.

The F2500 is a slow juicer that efficiently extracts juice, preserving nutrients and consistently producing a smooth, delicious drink. It’s user-friendly, easy to assemble, clean, and operate, making it a great option whether you’re new to juicing or have been doing it for years. I especially appreciate the large feeding chute, which lets you juice whole fruits and vegetables without the hassle of pre-cutting—saving both time and effort.

What’s even more impressive is that a friend of mine, who’s also passionate about juicing, decided to buy the Fridja F2500 after seeing how well mine worked. They’re just as excited about its performance and value as I am. If you’re considering the Nama J2 but are put off by the price, the Fridja F2500 is an excellent, budget-friendly option that doesn’t skimp on quality.

Joanne Leighton thankyou amazing customer service quick and prompt when I had an issue

I know how popular this juicer is n yes, it is a very good slow juicer, however, my experience has not been great, mostly due to the fact that whilst it handles vegetables n fruits very well, if you wanna use fibrous fruits, especially ginger or pineapple, this juicer doesn't cope very well at all, I see it as a mechanism issue in the design.

For me it begs the question, with both these foods being very popular to juice, especially ginger n if like me I juice ginger daily, why design a juicer that cannot handle fibrous produce, according to there CS they say 'it's in the manual'!, which means ya have to purchase the unit before ya find out!.

Personally, I think buyers may wanna know about this before they buy a Fridja, this way people can make a better decision n ask themselves, is this juicer right for me, bearing in mind it's not cheap.

My previous juicer was a Philips Centrifugal Heavy Juicer HR1861 an excellent juicer in its day n had no issues handling fibrous fruits.

However, I may have found a small solution to combat this fibrous problem, first let me say unequivocally, if you follow the explanation below, it is at your own responsibility n I am just explaining what I do, this is NOT a recommendation or what ya SHOULD do.

I freeze n then grate the ginger, pineapple n even soft fruits, I use green leaves in most of my juices then I wrap the grated foods in the leaves, spinach is my favourite, then I pop it into the juicer, today [08 August 2024] is the first time of doing this n it worked fine, I didn't have a battle removing any fibrous strands n cleaning the juicer was a lot quicker than previously.

Originally I scored this review 2⭐'s, I have come back to edit n although I stand by what I say about the juicer which I score 3⭐'s, I have now upgraded n scored Fridja 4⭐'s n this is due to their Customer Service Team, especially Joanne, Joanne has been like lightening in responding to my emails, I am very impressed n due to Joanna's polite, professional, efficient n friendly approach of the situation, I feel there worth 4⭐'s n a thank you happy customer experiance.

I am very grateful for the attention received. Joanne has resolved the problem very efficiently and quickly. Thanks again.

Purchased juice maker, problem with juice outlet due to faulty securing clip, contact Matt at Fridja who promptly sorted the matter. Excellent customer service.

I absolutely love my handheld steamer, it's well designed and works a treat - much easier and quicker than ironing most items in my wardrobe. After not using my device for around 9 months I was surprised to find that it had stopped working, or at least it was heating up but steam wasn't coming out. It was out of warranty but I thought I'd get in touch to see if Fridja had any suggestions. I got a same day response with some good ideas of things to try out, and when they didn't work, Fridges suggested I send it to them for a closer look. They didn't promise anything but as it turns out they were able to unblock the water tube and get it working again, all for no charge. Superb communication and support, I'm a very happy customer and would recommend their products to everyone.

Excellent product with very helpful, competent and outstanding customer service.

I emailed Fridja this morning about a broken part on my juicer and I had a reply very quickly.After forwarding a photograph I was offered a replacement. Joanne dealt with my problem promptly and efficiently,so I’m very pleased with the outcome and the friendly response

I purchased a f10 Handheld Clothes Steamer. When I went to use it for the first time, it didn't work at all and promptly fell apart. I asked the manufacturer for a refund but, because I had purchased the steamer more than 30 days earlier, they insisted that they would only repair it upon return (at my own expense). Now that I have the repaired steamer, it is at least working but I find the steam quantity inadequate. Based on my experience, there are better quality handheld steamers on the market.

Bought the whole fruit juicer from Amazon , worked perfectly for 9 months then stopped. I contacted Fridja directly for help and they got back to me within 10minutes!! With help, and it turned out to be something as simple as changing the Fuse! Fantastic customer service from Matt! Highly recommend

I have to say that the customer service is amazing and Joanne was very very helpful and knowledgeable. There should be more hard workers like her. Thanks again 👍