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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This is a great juicer and really easy to use. The trash come out really dry so you know it’s extracting a lot of the juice from the fruit or vegetables which is also a good sign. It doesn’t have a lo... Ver más

Valorada con 5 estrellas sobre 5

Absolutely great product. Much more easier in every way than my previous one. Wanted to try Fridja after reading so many reviews which this product truly reflects. 100%recommend this to anyone who wan... Ver más

Valorada con 5 estrellas sobre 5

Hugest thanks to Fridja for pulling out the stops and rescuing us just as our F10 steamer stopped working just before my daughter's wedding (shout out to Joanne :) It's a great little steamer but wh... Ver más

Valorada con 5 estrellas sobre 5

I have been using my Fridja f2500 Self Feeding Whole Fruit Juicer for nearly 2 weeks making 5 juices a day and I am very pleased with it. It is very easy to use, creates a good amount of juice and is... Ver más

Información sobre la empresa

  1. Tienda de electrodomésticos
  2. Tienda de encimeras
  3. Comercio

Escrito por la empresa

Fridja is a British company that develops, retails and wholesales innovative home appliances since 2010! Our flagship products are clothes steamers and juicers. Many thanks for finding our TrustPilot profile!


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

264 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 5 estrellas sobre 5

Brilliant level of service

Fridja were so quick to reply and resolve my issue. Brilliant level of service.

29 de abril de 2024
Opinión espontánea
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Respuesta de Fridja

Dear Jim

Thank you so much for taking the time to review us. We're really happy you're satisfied with our service.

Thank you again!
John Hughes
Team Fridja

Valorada con 5 estrellas sobre 5

F2500 Juicer

I already have a steamer from Fridja so thought I would buy their new f2500 juicer.

Glad I did as it has been amazing.
So easy to use - you can put the fruits straight in the top (I still prefer to chop mine up a bit) and close the lid and leave it.

The juice has no bits which is good as not keen on that and pulp is really dry.

Says in manual you can shove parts in the dishwasher but hardly anything stuck to the parts so much easier just to wash in the sink for me but good to know they could be.

29 de abril de 2024
Opinión espontánea
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Respuesta de Fridja

Dear Lynne,

Thank you so much for taking the time to review us, and for being a repeat customer! We really appreciate you.

Thanks again
Ava Lane
Team Fridja

Valorada con 5 estrellas sobre 5

Love my new steamer!

Love my new steamer!

27 de abril de 2024
Opinión espontánea
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Respuesta de Fridja

Dear Jesse,

Thank you for your review! We truly appreciate your purchase and are delighted to hear that you're satisfied with your new f1200 Clothes Steamer Pro.

Thanks again
Ava Lane

Valorada con 5 estrellas sobre 5

Prompt customer care response and fast…

Prompt customer care response and fast delivery.I am happy to purchase again from the company.

30 de abril de 2024
Opinión espontánea
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Respuesta de Fridja

Dear Oluwatobiloba

Thank you so much for your positive feedback, it is highly appreciated. We look forward to serving you again soon!

Kind regards
Ava Lane
Team Fridja

Valorada con 5 estrellas sobre 5

Fridja handheld steamer…

I've got the Fridja handheld steamer for my hols as it is quite compact. The steam you get is really good and I managed to get a few items done before the tank runs. Might invest in the larger one for home.

16 de septiembre de 2023
Opinión espontánea
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Respuesta de Fridja

Dear Mrs Yates

Thank you so much for your purchase and kind words about our f10 handheld clothes steamer! We're super happy to hear you're getting on.

If you're thinking of a full-size one, we'd recommend the f1200 Clothes Steamer Pro, it's awesome!

Thanks again
Ava Lane
Team Fridja

Valorada con 5 estrellas sobre 5

Very professional with focused customer…

Very professional with focused customer care.
Made the overall experience effortless and took time to focus on the details
Would highly recommend and I would use again.

12 de febrero de 2024
Opinión espontánea
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Respuesta de Fridja

Hi Annette,

Thank you so much for your kind review on our customer care team. Thank you so much for being a customer of Fridja.

Kind regards
Ava Lane
Team Fridja

Valorada con 5 estrellas sobre 5

SO happy with my juicer!

SO happy with my juicer!! I’ve been gearing up for a summer cleanse and this was the perfect purchase to kickstart it. I feel so much healthier knowing I’ve had a fruit / veg packed juice to start the day, the fact that I can chuck in the whole fruit makes it so much easier to use and therefore to stick to my daily juices! Loving this product. So much better than the blended kind of juicer.

1 de marzo de 2024
Opinión espontánea
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Respuesta de Fridja

Hi Johanna,

Thank you so much for your purchase of a f2500 self-feeding whole juicer! We're so happy that its design means you're sticking at daily juicing.

Juice on!

Ava Lane
Team Fridja

Valorada con 5 estrellas sobre 5

Best juicer

Best juicer, kids love making juice at the weekend

28 de abril de 2024
Opinión espontánea
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Respuesta de Fridja

Hi Elin,

Thank you so much for your review! It's such a lovely picture thinking of your family juicing at the weekend.

❤️❤️❤️

Thank you for your review!

Kind regards
Ava Lane
Team Fridja

Valorada con 5 estrellas sobre 5

Happy Customer

Fast delivery, was very happy with my juicer.. would recommend company and will purchase other products from them in the future.

22 de marzo de 2024
Opinión espontánea
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Respuesta de Fridja

Hi Justine,

Thank you so much for your f1900 whole fruit juicer purchase! We're really glad you're happy with it and look forward to serving you in the future!

Thank you
John Hughes
Team Fridja

Valorada con 5 estrellas sobre 5

Adore my juicer

Adore my juicer. It’s so easy to use and clean and I know I’m getting all the goodness out of my fruit and veg.

It’s a really sleek designer and doesn’t take up loads of space in my kitchen. I have a few juicers and this is by far my favourite.

Best purchase I’ve made this year.

29 de abril de 2024
Opinión espontánea
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Respuesta de Fridja

Hi Nana,

Thank you so much for your kind words! We're really over the moon that you adore your juicer (and over all your other juicer purchases!)

Best purchase you've made this year? We are honoured!

Best wishes
John Hughes
Team Fridja

Valorada con 1 estrellas sobre 5

EDITED AFTER FRIDJA REPLY👇 🙄 😡

(Edited!) I loved this juicer (f1900 Whole Fruit Juicer) for ONE WEEK then it literally just stopped working! So disappointed and such a kerfuffle getting it back to them. Fridja have been emailing me today (well, one specific person and it’s been verging on harassment) denying that it could just stop working. It DID! Nothing to do with strainer as veg couldn’t even reach the strainer! As it had STOPPED WORKING. Video I sent to them of this happening sadly didn’t convey the problem accurately. Fridja (specifically one person👇) have been emailing me back and forth telling me how wrong I am. Then see my review after I ask them to please stop emailing them BOOM! 👇 Protesting too much???? Hmmm 🤔 AVOID AND LOOK AT THE NEGATIVE REVIEWS 👍

23 de abril de 2024
Opinión espontánea
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Respuesta de Fridja

Our technicians received this juicer back and found the filter blocked with dried fruit/veg. Unfortunately, this will happen when left without being cleaned for a period of time. Therefore juice could not pass through the blocked filter.

Nevertheless, our team worked tirelessly to help this customer, including organising a return delivery.

We only want happy customers. We would advise customers to clean their products properly after use to ensure their longevity.

Kind regards
John Hughes
Team Fridja

Valorada con 5 estrellas sobre 5

I've been using the Fridja F2500 Whole…

I've been using the Fridja F2500 Whole Fruit Juicer and it's genuinely impressive. It zips through whole fruits and veggies, saving me time and effort. The motor is powerful yet surprisingly quiet, and the wide chute is great for larger pieces, avoiding the need to chop everything finely.

Cleaning is straightforward since it's easy to take apart and safe for the dishwasher. The anti-drip feature keeps my kitchen tidy, too. The juice comes out fresh and flavourful, encouraging me to try new combinations daily.

It's a solid piece of equipment that looks good on the counter and feels built to last. Although it’s a bit pricey, the performance and quality make it worth the cost. Perfect for anyone serious about juicing!

12 de abril de 2024
Opinión espontánea
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Respuesta de Fridja

Hello Ben David!

Thank you so much for taking the time to share your positive experience with our Fridja F2500 Whole Fruit Juicer. We’re delighted to hear that it has met your juicing needs effectively!

Your feedback on the quality and design of our juicer is very valuable to us. Although the price is a consideration, it's wonderful to hear that you feel the performance justifies the investment.

Thank you for choosing Fridja, and we hope you continue to enjoy many more delicious and healthy juices!

Warm regards
John Hughes
Team Fridja

Valorada con 5 estrellas sobre 5

Amazing easy to use machine

Amazing easy to use machine! AMAZING juices!😍 Thanks so much Fridja

13 de marzo de 2024
Opinión espontánea
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Respuesta de Fridja

Hi Mrs Khan,

We're thrilled to hear you're loving your juicer and the juices you're making! Thank you for the wonderful feedback.

Happy juicing!

Best,
John Hughes
Team Fridja

Valorada con 5 estrellas sobre 5

I bought a Fridja f2500 and absoltuely…

I bought a Fridja f2500 and absoltuely love it. You just put the produce in and let it juice. Highly recommended,

8 de marzo de 2024
Opinión espontánea
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Respuesta de Fridja

Hi Emma!

Thanks for recommending the f2500! We're so glad you're enjoying it and finding it easy to use.

Happy juicing!

Kind regards
John Hughes
Team Fridja

Valorada con 5 estrellas sobre 5

Great product!

I bought a steamer and brought it back to Sri Lanka, I use it everyday. Very nice quality and fast delivery to our UK address

7 de marzo de 2024
Opinión espontánea
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Respuesta de Fridja

Hey Damitha!

Wow, your steamer's been on quite the journey! We're thrilled it's settling into Sri Lankan life so nicely and keeping up with your daily demands. Thanks for taking it on a little adventure and for the shout-out about our speedy delivery!

Best wishes
John Hughes
Team Fridja

Valorada con 2 estrellas sobre 5

Poor experience after steamer suddenly stopped working

My steamer stopped working, after seeking their advise Fridja suggested a new hose. I ordered one, tried it and discovered that wasn’t the problem so packaged it to return. Returns has to be done via email, my request was rejected, the reason being I had ‘used’ the item. Now I’m left with a still broken steamer and a brand new hose at a cost of £40. It’s a disgrace, I won’t shop from them again, I’ve only had the £200 steamer 2 months over 2 years!

14 de diciembre de 2023
Opinión espontánea
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Respuesta de Fridja

Hi Sarah

Thank you for your message and we're sorry to hear about your experience. Unfortunately, the warranty on this machine had expired.

However, we would be happy to help with a discount code on a service, which should be a very low cost and should get your steamer up and running again quickly.

Again, we apologise for any inconvenience and hope you'll take us up on a discounted service so your steamer is back up and running. Please get in touch.

Thanks
Ava Lane
Team Fridja

Valorada con 2 estrellas sobre 5

Poor customer care

The juicer I purchased direct from Fridja 10 months ago. It worked well until the plastic strainer cracked. I contacted Fridja as I thought it was under warranty, however they stated that as it was “a refurbished” item, the warranty was only 6 months. A replacement strainer is £40 plus p&p which really seems excessive as it’s such a small part. The aftercare failed as I asked for some leniency. Unfortunately the juicer will have to be disposed of as I hoped the customer service would be better.

Thank you for your reply from my November review and offer of a discount. 20% still equates to £40 ($50) including postage for replacement of the small clear plastic object which broke. My review is in response of the “customer service” I received, not the product. I don’t doubt that many customers have had their their Fridja products for years. It’s when things go wrong is a mark and quality of a company that supplies excellent customer support.
Thank you

20 de noviembre de 2023
Opinión espontánea
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Respuesta de Fridja

Hi Neil,

We're sorry to read your review and about your experience.

Refurbished products should last for many years and do in the majority of cases. If a replacement strainer was needed due to a crack after such a short time, it might have been subjected to stress that's not suitable for juicing, ie excessive hard skin or stones. In addition, the strainer is not suitable for high temperature dishwasher washing.

Typically customers have an f1900 juicer for years trouble free without needing replacement parts.

However saying this, we are happy to help if you contact us with a discount code for a replacement part. We only want happy customers.

Many thanks
Ava Lane
Team Fridja

Valorada con 3 estrellas sobre 5

FRIDJA f1000 Professional Vertical Garment Steamer

For the price this steamer could be better quality. The hose is too lightweigt and the head could be more substantial as well. the pole has too much give. I won't be using the hanger attachement, it's very flimsy and does not sit firmly on the pole. I'm sure that my husband would eventually snap it. Also, the glove is one of the cheapest I've seen, I decided to continue using the glove from our previous steamer. Over all not impressed.

14 de septiembre de 2023
Opinión espontánea
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Respuesta de Fridja

Hi Les,

Thank you for your feedback, we will take it on board.

We think that the f1000 can do a fantastic job removing creases and refreshing fabrics. However, we also believe that there is room for improvement. We strive as a company to improve.

If you have time, please check out our new f1200 model, which I believe you might prefer. 🙂

Thanks
Ava Lane
Team Fridja

Valorada con 5 estrellas sobre 5

Great customer service

I had an issue with my juicer. I contacted customer services who acted swiftly and sent a replacement part immediately. Great service. Thanks team.

17 de julio de 2023
Opinión espontánea
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Respuesta de Fridja

Hi,

Thank you so much for your kind words!

Best wishes
Ava Lane
Team Fridja

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