Furn-On Opiniones 

2134
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Got the Comfivo Terros desk in Walnut and it’s very sturdy. Came with paper instructions (diagrams). It also came with a video guide via a qr code and I found that incredibly helpful, made the process... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Ordered tv unit, 10 working days to be delivered I’m now on working day 14 with no delivery date in sight, having emailed numerous times and getting an email back to tell me to check tracking which I'... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered the desk/dressing table very good value for money and easy to put together,very sturdy and loads of room in the multiple draws, customer service very friendly, only slight niggle was the time... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Wen I got my comferm.ation on a time for delivery it arrived on that time and the deliver men were polite and plesent

Información sobre la empresa

  1. Tienda de muebles
  2. Tienda de muebles para dormitorio
  3. Tienda de mobiliario para salones

Escrito por la empresa

Elevate your living space with Furn-on.com, where finding the perfect piece is as simple as a few clicks. We are a trusted online store offering a wide selection of furniture for every room in your home. Whether you’re searching for a plush, statement sofa for your lounge or a serene, stylish bed frame for your sanctuary, our selection bridges the gap between timeless classics and modern trends. At Furn-on, we prioritize a seamless shopping experience and attentive service to help you create a space you love.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
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3 estrellas
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4,3

Todas las opiniones

(2134)

52 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Service was great

15 de diciembre de 2025
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Respuesta de Furn-On

Hi Anthony,

Thank you for your 5-star review! We’re pleased to hear you had a great experience with our service.

Furn-On Customer Services

Valorada con 5 estrellas sobre 5

Very well made product

Very well made product. Packed extremely well and delivered by an excellent courier who communicated very helpfully about their planned delivery. The small TV stand is perfect for what I required and frankly is better than I was expecting at a very reasonable price.

12 de diciembre de 2025
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Respuesta de Furn-On

Hi David,

Thank you for taking the time to leave such a detailed review.

We’re delighted to hear you’re pleased with the quality of the TV stand, the packaging, and the delivery service.

We really appreciate your kind words.

Furn-On Customer Services

Valorada con 5 estrellas sobre 5

Dining seating bench

Over the moon with this product, fits perfectly under my dining table, so great for saving space while creating seating. Lovely finish, looks lovely and is solid and comfortable. Service was great and item arrived in the time frame given. Nothing here to complain about

1 de diciembre de 2025
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Respuesta de Furn-On

Hi Samina,

Thank you so much for your wonderful 5-star review! We're delighted to hear that your new dining bench fits perfectly under your table and helps save space while still providing comfortable, solid seating.

It’s great to know you’re pleased with the finish, the service you received, and the delivery timeframe. We really appreciate you taking the time to share your experience.

If you ever need anything else, we’re always here to help.

Many thanks

Furn-On Customer Services

Valorada con 5 estrellas sobre 5

I ordered a self assembly coffee table…

I ordered a self assembly coffee table on line. I was a bit unsure about the quality but I can confirm that I am well pleased with my purchase it was easy to assemble and it looks great

5 de diciembre de 2025
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Respuesta de Furn-On

Hi Mr Marriott,

Thank you for taking the time to leave your feedback.

We’re delighted to hear that your coffee table was easy to assemble and that you’re pleased with the quality and appearance.

We always aim to provide clear instructions and great products, so it’s fantastic to know your expectations were met.

Furn-On Customer Services

Valorada con 4 estrellas sobre 5

Easy to order and great customer…

Easy to order and great customer service, nice products and fast delivery, communication was also great.

3 de diciembre de 2025
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Respuesta de Furn-On

Hi Stephen,

Thank you for your review!

We’re really pleased to hear you found the ordering process easy, delivery fast, and our customer service and communication helpful.

Thanks again

Furn-On Customer Services

Valorada con 5 estrellas sobre 5

Excellent service from Tony

Excellent service from Tony. Quick response to my enquiry and the only company who would arrange shipping to the Isle of Wight.

30 de octubre de 2025
Opinión espontánea
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Respuesta de Furn-On

Hi,

Thank you for your 5-star review!

We’re really pleased to hear you received excellent service and that our team were able to respond quickly and arrange shipping to the Isle of Wight. We really appreciate your feedback!

Furn-On Customer Services

Valorada con 5 estrellas sobre 5

Great product and cheaper than…

Great product and cheaper than elsewhere online

12 de noviembre de 2025
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Respuesta de Furn-On

Hi Christian,

Thank you for your 5-star review!

We’re really pleased to hear you’re happy with the product and found it great value compared to elsewhere.

Furn-On Customer Services

Valorada con 5 estrellas sobre 5

Two seater settee at a steal price.

Bought a two seater settee & for the price it was a steal & a bigger steal when you get free delivery thrown in as well. I’ve seen the same settee on different sites for hundreds of pounds more. And it’s really comfortable with a high back, which is hard to find nowadays . I’ll be back.

17 de noviembre de 2025
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Respuesta de Furn-On

Hi Mr Johnson,

Thank you for your review for the fantastic 5-star feedback!

We’re delighted to hear you’re so pleased with your new two-seater sofa and that you found it such great value compared to elsewhere.

We look forward to welcoming you back again!

Furn-On Customer Services

Valorada con 2 estrellas sobre 5

Poor quality for the cost of the item

The product did not match up to my expectations.
Poor quality and not good value for money for the price paid.

3 de noviembre de 2025
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Respuesta de Furn-On

Hi Philip,

Thank you for taking the time to leave your feedback, and we’re sorry to hear the item didn’t meet your expectations. This isn’t the experience we aim to provide.

If you feel you need any further help with your order, please get in touch.

Furn-On Customer Services

Valorada con 4 estrellas sobre 5

assembly instructionsll

assembly instructions were a but vague in places

12 de noviembre de 2025
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Respuesta de Furn-On

Hi David,

Thank you for your review and feedback around your bed.

We're glad everything went well overall, and we appreciate you letting us know about the assembly instructions. We’ll pass this on to the manufacturer to help improve clarity for future customers. If you need any guidance or help with your item, we’re always here to assist.

Furn-On Customer Services

Valorada con 5 estrellas sobre 5

Great price for chairs and quick and…

Great price for chairs and quick and easy delivery on the day I chose. Chairs are good quality and are very comfortable, would definitely use again

5 de noviembre de 2025
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Respuesta de Furn-On

Hi Neil,

Thank you for your 5-star review!

We’re delighted to hear you’re happy with the price, the delivery experience, and the quality of your new dining chairs. It’s great to know they’re comfortable too. We really appreciate your feedback.

Furn-On Customer Services

Valorada con 5 estrellas sobre 5

Many Thank you.

7 de noviembre de 2025
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Respuesta de Furn-On

Hi Jelena,

Thank you for your 5-star review! We really appreciate your feedback and are glad you were happy with your experience.

Furn-On Customer Services

Valorada con 5 estrellas sobre 5

Dunmore Oak Coffee Table

The furniture was very well packed and was delivered when they said it would be. A company I would use again and recommend.

7 de noviembre de 2025
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Respuesta de Furn-On

Hi Mrs Mearns,

Thank you for your 5-star review!

We’re delighted to hear your furniture arrived on time and well packed.

Furn-On Customer Services

Valorada con 5 estrellas sobre 5

I have ordered from furn-on before and…

I have ordered from furn-on before and it has always been excellent service. Quality of furniture is great and good value for money. Im not a professional by any means however with the instructions assembling the furniture is easy.

5 de noviembre de 2025
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Respuesta de Furn-On

Hi Joy,

Thank you for your lovely 5-star review!

We’re so pleased to hear you’ve had consistently great experiences with us and that you’re happy with the quality and value of your furniture. It’s great to know the assembly was nice and straightforward too.

Furn-On Customer Services

Valorada con 1 estrellas sobre 5

Nevada 3-door - poor service!!!

2The Nevada 3-door wardrobe says 1-2 days delivery. Ordered on Sunday 26th October 3 days later im left chasing where my wardrobe is. They explained there was an error, as the 3-door is too big to deliver in 1-2 days. It took 5 days. But the website still states 1-2 days.
Delivery arrives, with panels incorrectly marked and a whole box of parts for a 2-door wardrobe. And 3 damaged doors.
Email Furn-On on Sunday 2nd October to be asked for pictures, which i supplied. Ive spent all week chasing them. Even though its not my fault. To be told that they want to carry out an exchange for the incorrectly sent box. Then they'll look at whether they want to replace the damaged doors!!! Jen in customer service is abrupt and not very helpful.
Im not impressed at all. I'll update if this is resolved.
Update: we had an exchange carried out on Saturday 8th Nov. But Jen said they couldn't resolve the damaged doors until the exchange had been carried out. Im told today that 'a request has been sent to the supplier'. So, its now the 10th November and I still dont have my complete wardrobe. So much for 1-2 days delivery. Everything has taken 5 days, regardless of it being a 1 man or 2 man delivery. Ill update once I have a complete wardrobe.
17th Nov - still sleeping on the living room floor. As Furn-On still can't resolve the damage doors to be replaced. Terrible company, would stay clear. If you get issues your screwed!

26 de octubre de 2025
Opinión espontánea
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Respuesta de Furn-On

Hi Katie,

We’re very sorry to hear about the issues you’ve experienced and completely understand how disappointing this must have been. We sincerely apologise for the delivery delay and for the problems with the parts and damaged doors. Our team has already arranged an exchange for the correct box, and we’ll make sure the remaining issues are resolved as quickly as possible.

We really appreciate your patience while we put things right.

Furn-On Customer Services

Valorada con 5 estrellas sobre 5

Good quality bedroom furniture good…

Good quality bedroom furniture good communication about delivery quick delivery within 2 days

3 de noviembre de 2025
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Respuesta de Furn-On

Hi,

We’re delighted to hear you’re happy with the quality of your bedroom furniture and that delivery was quick and well communicated.

Thank you

Furn-On Customer Services

Valorada con 5 estrellas sobre 5

Wardrobe

Very good service throughout.

24 de octubre de 2025
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Respuesta de Furn-On

Hi,

Thank you for your 5-star review!

We’re really pleased to hear you were happy with the service from start to finish.

Furn-On Customer Services

Valorada con 5 estrellas sobre 5

Superb delivery and with help from my…

Superb delivery and with help from my grandsons relatively easy to assemble. Very pleased with the wardrobe and bedside table.

6 de octubre de 2025
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Respuesta de Furn-On

Hi Richard,

Thank you for your 5-star review!

We’re delighted to hear everything arrived smoothly and that assembly went well with a bit of help from your grandsons. We’re so pleased you’re happy with your wardrobe and bedside table.

Furn-On Customer Services

Valorada con 5 estrellas sobre 5

Great value for money

Great value for money! 👍

10 de octubre de 2025
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Respuesta de Furn-On

Hi John,

Thank you for your 5-star review!

We’re so pleased to hear you’re happy with the value for money.

Furn-On Customer Services

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