Furniture Village - Abingdon Opiniones 

1058
TrustScore: 5 sobre 5

4,8

Fairacres 41, OX14 1TP Abingdon, Oxfordshire, GB


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Friendly and welcoming staff . All very informative, but there was no pressure put on us to buy. Lots to choose from in the show room and the bonus of sale prices Once we had decided what we wanted... Ver más

Valorada con 5 estrellas sobre 5

Having purchased a divan base from Furniture Village in Abingdon, We had it delivered on 12th September. The delivery men were Jo and Kalman. They were outstanding in the care they took of our hom... Ver más

Valorada con 5 estrellas sobre 5

Perfect delivery from Henry & Jobie On time and exceeded our expectations. Don’t usually comment on companies but felt I had to due to their professionalism and pure enthusiasm to make sure we we... Ver más

Valorada con 5 estrellas sobre 5

As always we were met with a smiling friendly face and offered help if we needed it. No trailing around behind us where ever we went! The staff are very nice in the Abingdon store and very helpful. We... Ver más


Información sobre la empresa


Información de contacto

  • Fairacres 41, OX14 1TP, Abingdon, Oxfordshire, Reino Unido

  • 0800 804 8879

4,8

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(1058)

65.147 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fantastic delivery on the day. Shame about furniture village communication prior to that.

Philip and Elam delivery guys were exceptional. Very professional, polite and informative. They put protection on my floors, offered to put shoe coverings on and took their time to ensure the dining room table was level, adjusting the extension part and the legs. Took all the rubbish away.

I’d probably give a 3 star review on Furniture Village delivery communication. Ordered beginning of January 2026, was told delivery would be within 21 days and then heard nothing from them. Had to chase for a delivery date numerous time.

17 de febrero de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Worst customer care

Purchased 1 bar table and tall standing chest if drawer, both arrived with a small chip. Sent the email with evidence pictures and a reminder again. However, no reply at all and when called they were not even able to find the email.
Please reconsider before purchasing.
2 stars for good product but no value as damaged.

14 de noviembre de 2025
Opinión espontánea
Logotipo de Furniture Village - Abingdon

Respuesta de Furniture Village - Abingdon

Good Afternoon,

We regret that your bar table and chest of drawers arrived with chips and that we missed your emails. We are sorry for the frustration caused by the lack of response and are looking into this to improve our communication. Please provide a copy of your review, your order number, full name and billing address to myexperience@furniturevillage.co.uk.

Kind regards,
Shanice

Valorada con 5 estrellas sobre 5

Exceptional Customer Service

Exceptional service from purchase through to delivery. Furniture Village are to be congratulated on maintaining a level of service that can sometimes be hard to come by in this day and age. Philip at the Abingdon store made purchasing our new sofa a pleasure, a true professional. We will be returning shortly to look at armchairs even though we live 25 miles away, because it's worth travelling a bit further to get good customer service. A big thank you to Bogdan and Mike who delivered our sofa on the 6th February. They were both very pleasant and spent time making sure the sofa was positioned in the right place and I was happy with it before leaving. Thank you.

30 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Abingdon Store

As soon as we arrived at the Abingdon store, we were greeted, but not harrased.
Wonderful knowledgeable staff.
Purchases made.
Thankyou

5 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The team at Furniture village made the whole buying experience a joy …

The team at Furniture village made the whole experience relaxed, there was no pressure selling at all but sensible suggestions were offered. It was a pleasant experience and we bought two sofas, delivery was arranged for the beginning of February. We were kept informed of progress at all stages and it arrived as expected on the 7th February. The two guys that made the delivery "Mickel & Chris" impressed us with their attitude and humour. Chris before he walked in the house laid down a cloth to take his shoes off, Mickel had over shoes on. They carried all the parts in and assembled them in record time explaining everything as it went along. These two men clearly enjoyed their work as they joked with each other and us. we offered them refreshments but they politely. refused. Two polite and nice guys and a credit to their employer.

7 de febrero de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Lou the super hero!

We went to furniture village looking for a small corner sofa, as we have limited space. We opted for a modular unit that we saw in the floor and liked, just a smaller version. When we went through to the financing options we found that though we wanted a smaller sofa, the price was almost £1000 more! When we discussed this with the sales advisor, Lou, he explained that the larger model is priced at a discount as they get it cheaper from the manufacturer in that configuration.
We went away to remeasure our living room to see if we could have the larger model- paying a thousand pounds more for a smaller model did not sit right with us!
Unfortunately we could not make it fit, so we went back to the store with our tail between our legs to buy the smaller sofa at the more expensive price. When we arrived, Lou found us again, and welcomed us back. He said he had been thinking of us and felt awful that we were being stung for more money for a smaller sofa. He went away and spoke with the manger who came to double check the size of sofa we needed.
In the end, thanks to Lou’s sweet talking we got a nice little discount! He was very kind and lovely to talk to throughout the whole process. He’s a credit to the store and they are lucky to have someone who cares that much working there!

5 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Blown away by how caring and…

Blown away by how caring and professional the Manager and the team at Furniture Village in Abingdon have been.Going above and beyond to make everything come together in an understanding and genuine manner that I hugely appreciate.
Regards and best wishes MR.

4 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The salesman was absolutely brilliant…

The salesman was absolutely brilliant listened to our requirements and pointed us in the right direction he explained everything about the dinning room table and chairs so we purchased that and a display unit to match,then we asked him for ideas on sofas we wanted something firm and reclining again he showed us this beautiful settee it was comfortable reclining just perfect so we bought two settee and a swivel chair a perfect afternoon shopping spending 7K

31 de enero de 2026
Valorada con 4 estrellas sobre 5

Good explanation of the products in the…

Good explanation of the products in the shop.Good update on delivery.The delivery team of Rob and Matt were courteous and careful (including removing footwear)
If the product performance is as described long term we will be happy.Time will tell!!

31 de enero de 2026
Opinión espontánea

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