Furniture Village - Brighton Opiniones 

2326
TrustScore: 4.5 sobre 5

4,7

154 Old Shoreham Road, BN3 7BD Hove, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We visited Funniture Village in Hove on Bank Holiday Monday to purchase a new table and chairs. Would like to say a Big thank you to Sam Crocket for making the whole experience so easy. He was so help... Ver más

Valorada con 5 estrellas sobre 5

Really great service today, staff are super helpful without being too much and the showroom had a light, airy and high-spec feel to it. Todd was especially helpful, he was warm, friendly, knowledgeab... Ver más

Valorada con 5 estrellas sobre 5

We had a lovely experience today in the Brighton/Hove branch with Sam and Tod. Sam’s knowledge about the stone on the table we were looking at was amazing and because of his experiences, helped us in... Ver más

Valorada con 4 estrellas sobre 5

Right from the start when visiting the shop in Hove and placing the order with James Head we found the staff helpful and accommodating. We received our order confirmation and arranged a mutual agre... Ver más


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Información de contacto

  • 154 Old Shoreham Road, BN3 7BD, Hove, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(2326)

65.303 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

extraordinarily professional

Billy was extraordinarily professional, efficient and honest when I called to follow up on earlier issues arising from my recent purchase of a divan bed and oak table, which were not functioning correctly on delivery. He offered useful solutions and was persistent in his interaction with manufacturers, leading to a great outcome for me with both items

23 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sam was truly helpful and made us very…

Sam was truly helpful and made us very comfortable. One reason we shopped at furnitur village was that they allowed well behaved dogs on the premises, as an elderly couple we do prefer ti brind are dog with us when big shopping. Very happy with our exsperiance at furniture village will visit over and above similar stores.

18 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant delivery service

Had our new furniture delivered today by a company Store to Door. Very impressed by the service. Had been given a delivery slot, and then received a call from the delivery team saying they would be with us in about 10 mins. Crew of 3, Matt, Shaun and Connor, all extremely pleasant, cheerful and helpful. Most impressed in that they used floor protection mats all through including hallway and the room where the furniture was to be installed, also had over shoe protectors. Everything unpacked, put together as necessary and all waste and packaging removed. They then passed on some instructions etc. Highly recommend this company

19 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great options and great experience

Everyone was very friendly. Sam, who helped us shop, was great throughout the +2 hours we were there. He was well informed, adapted to our needs, and has excellent emotional intelligence. There was a wide variety of items to choose from and at good prices. We got everything we needed, without stress. Thank you!

17 de marzo de 2026
Valorada con 5 estrellas sobre 5

Only dropped in to research mattresses…

Only dropped in to research mattresses and ended up buying !
Sam was really approachable and helpful. There was no ‘hard-sell’. He was interested in making sure we found what was right for us and our budget.
The 0% finance made it very affordable and unlike many other finance purchases this will last us 10years.
I recommend a visit to furniture village to look at the various mattresses before buying .. and ask for Sam!

16 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We found Gabriel a highly kind and…

We found Gabriel a highly kind and entertaining gentleman. He made us at ease and explained everything to us. With some of the places we went to and found them very rude and disrespectful. It was so pleasant to find someone not only pleasant to be around but very entertaining.

17 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service!

The store was well laid out and easy to navigate, with a welcoming atmosphere and good selection of furniture on display.

The Sales Consultant, Gabriel Zubowicz, was very helpful and knowledgeable, giving us ample time to decide on our purchase, whilst advising on the various options available.

It was quite refreshing to have a helpful, but not "pushy," sales consultant.

7 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

TODD PENFOLD is an excellent Sales…

TODD PENFOLD is an excellent Sales Advisor. We were seeking a new bed and there is a wide and bewildering range of choice at Furniture Village. TODD guided us expertly through all the options to suit our requirements, budget and house access arrangements. TODD was knowledgeable, amusing and helpful. TODD is a great staff asset for Furniture Village.
AndrewM

11 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ryan was extremely helpful and the…

Ryan was extremely helpful and the purchase was straightforward and quick which cheered my husband up no end. Cozee sofas delivery quickly as promised albeit on different days which was a bit of a pain as I had to make sure I was in for two days. One sofa has a wonky foot so waiting for this to be rectified but so far customer service relating to this issue has been positive.

1 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Damaged on delivery no reorder confirmed for weeks!

Table arrived finally after 12 weeks but Damaged. Now over two weeks and not even confirmation that replacement table has been reordered or an indication of when expected to be delivered. Just a number of calls blaming suppliers. Not an inexpensive purchase, very disappointing. Hope it gets sorted soon. Not happy...

12 de marzo de 2026
Opinión espontánea
Logotipo de Furniture Village - Brighton

Respuesta de Furniture Village - Brighton

Good Morning,

We're sorry the table arrived damaged after such a long wait. We know how frustrating this must be, and we appreciate your patience. We are looking into the reorder and delivery timeframe. Please provide copy of your review, order number, full name, and billing address to myexperience@furniturevillage.co.uk, so we can investigate.

Kind regards,
Shanice

Valorada con 5 estrellas sobre 5

The guys were very polite and…

The guys were very polite and thoughtful when delivering my furniture, ensuring they had put over shoes on when entering my property.
Very helpful professional.
They whole process from start to finish went well.

7 de marzo de 2026
Valorada con 5 estrellas sobre 5

Really good experience

Really good experience. Lovely showroom, well laid out and we were not hassled by salesmen. Had a good look round and when we were ready we spoke to Joanna who couldn't have been more helpful. She definitely knew her stuff. Told us truthfully about everything we wanted to know.

6 de marzo de 2026

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