Furniture Village - Croydon Opiniones 

2537
TrustScore: 4.5 sobre 5

4,7

222 Purley Way, CR0 4XG Croydon, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I would like to give some excellent feedback to Selma at Furniture Village. Selma was absolutely amazing from start to finish. She was extremely helpful, patient, and professional, and she went... Ver más

Valorada con 5 estrellas sobre 5

We had such an amazing experience with Danny Afgar, he listened to what we needed and helped us by showing images placing the sofa and dining table in our rooms. He really went above and beyond in h... Ver más

Valorada con 5 estrellas sobre 5

We were looking for a dining table and chairs. Salma was our sales rep and provided an excellent service. Started with coffee and once we had picked the one we wanted, she went through showing us... Ver más

Valorada con 5 estrellas sobre 5

Very helpful and patient. Took us 12 months to complete our house purchase and they held our order without any issues. Wilfred was extremely helpful and patient and kept in touch throughout the proces... Ver más


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  • 222 Purley Way, CR0 4XG, Croydon, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(2537)

65.147 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I bought a raven 2 seater and a 1 seater chair

I bought a raven 2 seater and a 1 seater sofa from furniture village Croydon 8 months ago.as per the sales lady instructions I was told to sit on all the seat cushion
For 1 month and then to use the leather care cream as supplied by furniture village my leather sofa is now peeling off one of my cushions.my warranty claim has now been rejected by furniture village.i urge any one buying a sofa from this company to advoid them and shop else where as the warranty you get from furniture village is worth nothing. Please advoid furniture village at all cost.if i could give them no stars i would.i will never buy another product from this company ever again. I feel I have been robbed by this company for £1000 pounds I urge you to please shop elsewhere.the company they send out to review the damage to your sofa the guy on the phone said don't worry you got a full warranty so no problem .so furniture village is a whole different story.save your money shop elsewhere. Less hassle for you all.i don't know how furniture village can treat their customers so bad shocking service from furniture village so bad never again please guys look else where for your furniture .you have been warned. Gabriel replied to my review sorry I won’t contact you as I want people to know how Badly I’ve been treated by furniture village Croydon and head office to I gave them one chance to treat me right and they blew it furniture village take your money fast but after sales care is not their very disappointed .

26 de enero de 2026
Opinión espontánea
Logotipo de Furniture Village - Croydon

Respuesta de Furniture Village - Croydon

Good morning, I’m sorry to hear about the issues with your sofa and the outcome of your claim. To enable me to investigate this for you, please email a copy of your review, along with your full name, address and order number, to myexperience@furniturevillage.co.uk.Kind regards, Gabriel

Valorada con 2 estrellas sobre 5

Let down by a very careless delivery…

Let down by a very careless delivery team. They damaged my oak flooring in two places, I provided a blanket for them to use to protect flooring but ignored my request! Then hit my new fire door with the heavy metal table stand and then closed the door after try and hide it. I'm now left with damages i need to get repaired or replaced, circa £300-£400!!

18 de febrero de 2026
Opinión espontánea
Logotipo de Furniture Village - Croydon

Respuesta de Furniture Village - Croydon

Good morning, I’m very sorry to hear about the damage caused during your delivery. I understand how frustrating and disappointing it must be to be left with damage to your flooring and fire door. To enable me to investigate this for you, please email a copy of your review, along with your full name, address, and order number, to myexperience@furniturevillage.co.uk.Kind regards, Gabriel

Valorada con 5 estrellas sobre 5

Very helpful staff

Tushar Thakkar was a very helpful sales consultant, he was able to show me different ways to solve my small space without being pushy & the coffee & cookie was an extra treat.

18 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Furniture Village Croydon

Tushar Thakkar was very helpful and attentive. He explained the process very cleary and answered all questions in a professional and pleasant manner

22 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

Sean was very helpful and was very friendly, when we purchased a mattress he explained everything about it, we didn’t feel pressured in purchasing the product.
Also thanks to Danny for his help the previous day.

22 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Furniture Village Review

Massive thanks to Joseph at the Croydon branch, helped us to find exactly what we were looking for, as well as suggesting great alternatives.

21 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Joseph at the Croydon branch was…

Joseph at the Croydon branch was amazing, witty and resourceful. He patiently helped us connect with the deal we found online and demonstrated to us other options to assist with our purchase.

21 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A+ for the member of staff

Nothing was too much trouble for the member of staff who dealt with me (including the offer of refreshment).
He explained the entire process to me and did his best to ensure that I got everything I wanted.

15 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Stacy was amazing!

Stacy was amazing!! Who thought sofa shopping could be so much fun!

She was so helpful and guided my mum through the process of purchasing new sofas with ease. Thank you

20 de agosto de 2026
Opinión espontánea

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