Furniture Village - Croydon Opiniones 

2537
TrustScore: 4.5 sobre 5

4,7

222 Purley Way, CR0 4XG Croydon, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I would like to give some excellent feedback to Selma at Furniture Village. Selma was absolutely amazing from start to finish. She was extremely helpful, patient, and professional, and she went... Ver más

Valorada con 5 estrellas sobre 5

We had such an amazing experience with Danny Afgar, he listened to what we needed and helped us by showing images placing the sofa and dining table in our rooms. He really went above and beyond in h... Ver más

Valorada con 5 estrellas sobre 5

We were looking for a dining table and chairs. Salma was our sales rep and provided an excellent service. Started with coffee and once we had picked the one we wanted, she went through showing us... Ver más

Valorada con 5 estrellas sobre 5

Very helpful and patient. Took us 12 months to complete our house purchase and they held our order without any issues. Wilfred was extremely helpful and patient and kept in touch throughout the proces... Ver más


Información sobre la empresa


Información de contacto

  • 222 Purley Way, CR0 4XG, Croydon, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(2537)

65.147 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The ordering and delivery was smooth

The ordering and delivery was smooth. The guys set up all the furniture and took the boxes with them.

I just received my furniture so I’m happy for now. Rating to be reviewed if I have trouble with the extra care service I purchased with the sofa 👀

1 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Loads of choices

Very good range to select from, friendly staff , Mr Wilfred who I dealt with was very professional and explained everything in details .Prices are very reasonable, highly recommended

28 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect customer service from Nico

Nico went above and beyond with his customer service skills. He listened intently and acted upon my problematic experiences with the suite I had purchased 7 months earlier. He ensured I would get a new suite delivered. Thank you Nico

31 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

The service is very bad

The service is very bad. After placing the order, they did not deliver the goods on the day they confirmed, giving us various Reasons and delaying them, which made us very difficult.

28 de julio de 2026
Logotipo de Furniture Village - Croydon

Respuesta de Furniture Village - Croydon

Good Afternoon,

Thank you for your review. We are truly sorry to hear about the difficulties you experienced with your delivery and the delays you faced. We understand how frustrating this must have been and would like to investigate this further for you. Please send a copy of your review, your order number, full name, and billing address to myexperience@furniturevillage.co.uk.

Kind regards,
Shanice

Valorada con 1 estrellas sobre 5

Poor customer service.

Poor advice given by salesperson at time of purchase and managers repeatedly unavailable when raising complaint.
Would have had better result purchasing on line.

25 de julio de 2026
Logotipo de Furniture Village - Croydon

Respuesta de Furniture Village - Croydon

Good Morning,

I am truly sorry to hear about the poor advice you received and the difficulty you experienced in reaching a manager. This is certainly not the standard of service we aim to provide. I would like to investigate this matter further for you. Please provide a copy pf your review, your order number, full name and billing address to myexperience@furniturevillage.co.uk.

Kind regards,
Shanice

Valorada con 5 estrellas sobre 5

Your Sales Consultant Mr Joe Aden was…

Your Sales Consultant Mr Joe Aden was quick to find out what sort of mattress I would like. Within 10 minutes I had tested 3 mattress and found the one that suited me. Then we proceed to his work station to complete the transaction. In all that time he was courteous informative and friendly. He is a refreshingly very pleasant young man.

27 de julio de 2026

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