I was sofa shopping in store in Gillingham and served by Darhys, who couldn’t do enough to ensure I had the right sofa. Shopping with a newborn was made easy and relaxed here, unlike another large sof... Ver más
Localización
Cambiar localizaciónWill Adams Way, ME8 6BY Gillingham, GB
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Consulta las opiniones de los clientes
I would like to commend the exceptional customer service provided by Kami, who is not only knowledgeable but also exceedingly polite and helpful. His performance merits recognition, and I believe h... Ver más
Left alone to walk around and look at different options. Once we decided on what we liked it just look a couple of questions to change design of the chairs and place the order. No pressure or rush, ac... Ver más
Great selection of sofas were on display. A warm and welcoming store. Able to walk around and have relaxed look. Darhys our sales man acknowledged us with a friendly welcome and offered us a drink whi... Ver más
Información sobre la empresa
Información de contacto
Will Adams Way, ME8 6BY, Gillingham, Reino Unido
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The store person we spoke to
The store person we spoke to, Gino, was excellent, informative, patient and helpful. Very easy transaction
We went in for a browse not sure what…
We went in for a browse not sure what we were looking for, the sales assistants made us aware that they were there but there was no pushiness. Once we had made our choice a sales person was immediately available, Alif was very polite, helpful & knowledgeable, he explained everything to us with patience & understanding. All in all a very pleasant experience,
Alif was very helpful
Alif was very helpful, he was very informative with regards to the furniture care plan and was incredibly knowledgeable about the products. 10/10 would shop here again.
The experience was great because of the…
The experience was great because of the salesman Gino
Gino was informative
Gino was informative, polite and attentive without being pushy
Excellent service from Darhys
Excellent service, very helpful and very polite and efficient
Good service
Purchase Experience
Paul was super helpful and really easy to get along with! He gave us a great deal and we’re really happy with our decision to buy from Furniture Village. They felt much more relaxed and welcoming than some of their competitors!
On entering the store I was approached…
On entering the store I was approached by Paul to offer his assistance, I said I was just looking and he was very polite and said to call him if I needed help , lovely staff I did not feel pestered like some stores , when I needed some assistance Paul was there gave me all the information I needed again I did not feel pressured into buying , I returned to the store an hour later to make my purchase again with help from Paul , absolute fantastic member of staff so helpful
Staff all very polite knowledgeable…
Staff all very polite knowledgeable regarding products and helpful explaining re payments and deliveries
Good selection of the beds we were…
Good selection of the beds we were looking for.extremely Well looked after by Gino. Excellent product knowledge and some real good advice. Looking forward to many comfortable nights sleeping in our new Hypnos bed.
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Wrong bed delivered
Wrong bed delivered. Had to cancel decorating and wardrobe. My bedding is bagged up in front room Very disappointed

Respuesta de Furniture Village - Gillingham
Clive was fantastic
Clive was fantastic. Great man and not pushy, he made you feel welcome and even made his own cookies for customers which is a great touch.
The service was good and staff were…
The service was good and staff were polite and helpful, however, it’s too pricey.
Andy from Gillingham is amazing so…
Andy from Gillingham is amazing so helpful knowledgeable and honest … he genuinely cares and always does his best he needs raise!
Brilliant sales staff.
Brilliant sales staff.
Knows the product and very friendly
Darhyl was especially helpful
Darhyl was especially helpful , kind and thorough.
Great service
Great service, super salesman, helpful, knowledgeable, would recommend.
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