Furniture Village - Hull Opiniones 

1258
TrustScore: 4.5 sobre 5

4,7

St. Andrews Quay Retail Park,, Clive Sullivan Way, HU3 4SA Hull, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

After going in multiple sofa shops we went into furniture village with multiple things we needed for our next sofa. Emma the sales associate was incredibly helpful. She understood exactly what was nee... Ver más

Valorada con 5 estrellas sobre 5

Excellent choice of furniture which just seems a cut above all the other furniture shops. Staff very friendly, helpful and knowledgeable. The sales person who dealt with us was amazing. The whole proc... Ver más

Valorada con 5 estrellas sobre 5

After visiting several other retailers looking for furniture it was nice to walk into Furniture Village and have a great choice of quality sofas ,designs and colours as we had little or no idea w... Ver más

Valorada con 5 estrellas sobre 5

Our first visit to Furniture Village. We were looking to buy a mattress. We were acknowledged on arrival. Though the store was quiet as they had only just opened. We were left to have a look around fo... Ver más


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Información de contacto

  • St. Andrews Quay Retail Park,, Clive Sullivan Way, HU3 4SA, Hull, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(1258)

65.147 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Absolutely phenomenal

We had an amazing experience at FV Hull. Massive thank you to Elizabeth for all of her hard work and help. Can’t wait for our bed & mattress to come.

Thank you again Elizabeth!!

12 de mayo de 2026
Valorada con 5 estrellas sobre 5

The sales consultant Ms Elizabeth…

The sales consultant Ms Elizabeth Borman was absolutely brilliant and very helpful, she explained every aspect and difference between electric end left ottoman bed frame and a manual one, also the different type of mattresses , all terms and conditions of the sale and the available discount for different items.

11 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

No refunds even though they advised us wrong product

We ordered 2 wardrobes in December they arrived but had a couple of issues a bent pole and a mark on handle.They were delivered on the 7th April happy with them but wanted extra shelves went into st Andews Quay where Gemma recognised us we asked if we could buy extra shelves she sorted it for us and ordered but after 4 weeks they arrived and are wrong but we are not allowed a refund apparently they dont do them even though we asked them for help.

12 de mayo de 2026
Opinión espontánea
Logotipo de Furniture Village - Hull

Respuesta de Furniture Village - Hull

Good Afternoon, I am so sorry about the issues you are experiencing with your order. I would like the opportunity to investigate this for you. To enable me to do so please can you send a copy of your review along with you 9-digit order number, name and address to myexperience@furniturevillage.co.uk. Kind Regards Kieran

Valorada con 5 estrellas sobre 5

Excellent service

Salesperson knew exactly what I wanted. My order came on time. Dane and Mark delivered and built up my order in a professional and knowledgeable way. They were friendly and very helpful.

23 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb and Competent Workmen.

The delivery was fast and. Safe, the two Men, Mark and Dain were absolutely Fantastic, they unpacked the packages and when they drove away it was like they had never been, clean and tidy, they built the iitems and placed them were asked them to, it was a real pleasure having a banter with them, a great Service and Furniture Village should be proud of these two Men. 👍

21 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I purchased my sofa today with the help…

I purchased my sofa today with the help of sale consultant Simon at the Hull store. I felt I was able to calmly make a decision on what I wanted, no pressure. We were able to come to a good price with some additional extras. A good experience overall.

18 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Chair purchased from furniture village…

Chair purchased from furniture village , zip repaired in January . Experienced the zip breaking again. Took several attempt to get in touch with customer service. Structure of the sofa is very poor quality and waiting to hear back from them
I would not recommend purchasing a sofa from here.
After sales is not adequate

15 de abril de 2026
Opinión espontánea
Logotipo de Furniture Village - Hull

Respuesta de Furniture Village - Hull

Good Afternoon,

Thank you for your feedback. We appreciate your feedback and we're sorry you've had issues with your chair and our service. We're looking into the sofa's quality and the difficulties you faced reaching us. Please provide a copy of your review, your order number, full name and billing address to myexperience@furniturevillage.co.uk.

Kind regards,
Shanice

Valorada con 5 estrellas sobre 5

Awesome

Kush was very attentive to my request, and he was able to get my queries resolved... All these were done with effective and very clear communication.

6 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

furniture very second rate and for…

furniture very second rate and for customer care is as much help as a stone in your shoe

3 de abril de 2026
Opinión espontánea
Logotipo de Furniture Village - Hull

Respuesta de Furniture Village - Hull

Good morning,

I regret that the furniture and support did not meet your expectations. This is not the level of service we aim to provide. Please kindly send a copy of your review, order number, full name, and billing address to myexperience@furniturevillage.co.uk.

Kind regards
Kyraa

Valorada con 5 estrellas sobre 5

Excellent delivery

Our two settees were delivered by Charlie and Will (TDS) today and we cannot praise them enough. Very friendly, cheerful and professional. Called when about an hour away then updated nearer arrival.
Protection in place over carpets together with overshoes when necessary.
Assembled the items, checked operation of all functions and placed where required.
All packaging etc taken away on completion.
Thanks again guys

28 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We visited the showroom on St Andrews…

We visited the showroom on St Andrews key retail park in Hull to look for a new three piece suite, as we walked around the showroom we were approached by a salesman named Jason Crawford who asked what we were looking for on reply he explained that we could have the the suite in any colour of fabric or leather that we wanted.
We chose a leather three price suite and Jason proceeded to tell us all about it and then showed us how it worked also Jason spoke in a confident manner and he was very helpful.
He explained all about the delivery times and dates.
We were very impressed with the quality of service that we received and would recommend FURNITURE VILLAGE 👍
Not forgetting Jason he made a great cup of tea. THANKS.

28 de marzo de 2026
Opinión espontánea

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