Furniture Village - Leeds Opiniones 

2243
TrustScore: 4.5 sobre 5

4,6

West Yorkshire Retail Park, Birstall, WF17 9AD Leeds, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Cannot believe how helpful Waseem @ the Leeds branch was. Super friendly and informative of the sofa we liked, helped us with all questions and even gave us a very attractive price! Really felt looked... Ver más

Valorada con 5 estrellas sobre 5

Excellent - customer service was excellent from Amir, I arrived at the shop in my dog walking attire, Amir was the only person who approached and helped me find the perfect new mattress and a beautifu... Ver más

Valorada con 5 estrellas sobre 5

Showroom was bright and welcoming,staff greeted us as we walked in but were never overpoweringly present ,I like to be able to browse and try sofas and chairs without someone hovering and this store f... Ver más

Valorada con 5 estrellas sobre 5

From the moment I entered the Leeds branch I received exceptional customer service from Sayed (apologies if misspelled!). He was extremely attentive without being pushy, he offered me and my family a... Ver más


Información sobre la empresa


Información de contacto

  • West Yorkshire Retail Park, Birstall, WF17 9AD, Leeds, Reino Unido

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(2243)

62.956 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Showroom was bright and welcoming,staff…

Showroom was bright and welcoming,staff greeted us as we walked in but were never overpoweringly present ,I like to be able to browse and try sofas and chairs without someone hovering and this store fitted that to a tee for me ,I knew they were happy to help and on hand for any information I needed but gave us space to look. Mike served us and he was so lovely really made the experience perfect

31 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Every step was excellent

Every step was excellent - from the service in the show room to arranging and receiving the delivery. The quality of the products is very good. All went without a glitch and we would highly recommend to friends and family.

1 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Cannot believe how helpful Waseem @ the…

Cannot believe how helpful Waseem @ the Leeds branch was. Super friendly and informative of the sofa we liked, helped us with all questions and even gave us a very attractive price! Really felt looked after here, would highly recommend ❤️

31 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Excellent - customer service was excellent from Amir, I arrived at the shop in my dog walking attire, Amir was the only person who approached and helped me find the perfect new mattress and a beautiful dinning table and chairs. So kind friendly and helpful he was. Great experience will definitely coming back when I need some furniture.

31 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Told wrong information

Overpriced but service was wonderful on time of shop. Communication differs because we were told different things regarding the recycling/disposal of old beds, which meant the smooth process was interrupted. Now need to find a way to get rid of beds without paying ridiculous fees of £100+. Not happy with being told different at time of shop that it was included to on delivery day this being denied and not being a thing.

16 de agosto de 2026
Opinión espontánea
Logotipo de Furniture Village - Leeds

Respuesta de Furniture Village - Leeds

Good afternoon, I’m very sorry for the confusion caused by the conflicting information regarding the disposal of your old beds. I understand how frustrating this must have been, particularly when you were expecting this to be included. To enable me to investigate this for you, please email a copy of your review, along with your full name, address, and order number, to myexperience@furniturevillage.co.uk. Kind regards, Gabriel

Valorada con 5 estrellas sobre 5

Exceptional customer service

From the moment I entered the Leeds branch I received exceptional customer service from Sayed (apologies if misspelled!). He was extremely attentive without being pushy, he offered me and my family a hot drink and even gave us extra cookies! This was my first big purchase for my first home and his assistance on the day made the experience extremely enjoyable and stress free. I left the shop wanting to leave a positive review before I even received the text offering me to.
I was also really impressed with the furniture on offer and how incredible the sale prices and discounts were. I look forward to my sofa arriving as I really feel as though I am getting amazing value for money.

23 de agosto de 2026
Valorada con 5 estrellas sobre 5

I found just what I needed- Great store

I found just what I needed, the sales man Mike was excellent! He answered all my questions patiently and explained the different options that helped me make a decision. Its a really good store with lots of affordable options.

26 de agosto de 2026
Valorada con 5 estrellas sobre 5

Great service

We found the instore visit to be relaxed, informative and efficient. we were able to arrange delivery that fitted in with our personal availability.
Delivery was on the day requested and done very efficiently. Full marks to the salesman and Shaun and Scott who delivered and assembled the suite.

4 de julio de 2026
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más