Our experience with Furniture Village was excellent. Abdul the sales consultant was on hand if we needed any help. He was very polite, professional and answered all our questions, nothing was too muc... Ver más
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Consulta las opiniones de los clientes
Abdul at fosse park was fantastic, he sold me a bed and I went back two days later and bought another bed for the guest room, altogether I have now bought 3 beds from your company, the salesman was ve... Ver más
Arrived Furniture Village Fosse Park Leicester today 21st october 26. Met at door by Abdul he left us to look around first of all when we had decided what suite we wanted explained to him our requi... Ver más
Shak from Fosse Park store helped us find the right sofa. We wanted a very specific modular configuration & he entertained so many of our questions. Thank you Shak & F.V
Información sobre la empresa
Información de contacto
Fosse Park South, LE19 1UT, Leicester, England, Reino Unido
- 0116 497 2120
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Mannish was extremely knowledgeable and…
Mannish was extremely knowledgeable and helpful in us making our choice. I would be happy to have him serve me anytime in your store.
Manish was absolutely brilliant
Manish was absolutely brilliant! He gave us his honest opinion which we valued very much and he gave us extra discount and above and beyond service 😄
Helpful friendly service
Manish made our purchase very easy. He was friendly and helpful and did not try to push us into any decisions. The whole process was very easy and relaxed.
Ash was great and very helpful when…
Ash was great and very helpful when choosing our new bed. Cheers
I recently purchased Tempur mattresses…
I recently purchased Tempur mattresses from Furniture Village, and I want to give a special shoutout to Mrs Latha for her exceptional help. She guided me expertly in choosing the absolute best mattress for my needs. Thank you, Latha, for your wonderful service and expertise!
We were served by Ash regarding beds…
We were served by Ash regarding beds and mattresses. Ash was amazing with explaining everything and not rushing us out. Lovely experience
The sales assistant was very helpful
The sales assistant was very helpful, friendly and professional when helping me choose my wardrobe. They answered all my questions and made the whole process smooth and easy. Excellent customer service.
Excellent service from everyone we…
Excellent service from everyone we encountered in the store, particularly Faisal who dealt with our order.
Great purchasing experience and customer service
I returned to Furniture Village on the back of a fantastic shopping experience, I bought dining table and chairs, two beds, 2 x 3 seaters a two seater and not only was the service in store fantastic but the delivery man were considerate and extremely efficient. I went in today and purchased another sofa, Abdul was the salesman and he was brilliant. Just starting from the kind friendly welcoming face to going the extra mile to secure an early delivery for me. I could see that he was really trying hard to please me and I really appreciated it. I cannot recommend Furniture Village enough, the quality of the Furniture doesn’t even come into question, but it is all about the purchasing experience which I cannot fault.
Fosse Park Furniture Village
We went to Fosse Park shop. Mo explained about the different types of mattress and helped us choose the right one. He was very knowledgeable and helpful and I'd recommend Furniture Village on the experience I received on Monday.
Customer service poor at answering phone
We initdially gave a five star review which was justified. But I've now gave three stars from our latest visit because neither the showroom or ourselves can get through to customer services due to long ques of sometimes with 17th in line or even worse 29th in qué.
Please furniture village sort your customer service dept out, it takes too long to get through,in fact I still can't get through after 2 days of trying.totally unacceptable,sorry.
Excellent help and guidance, with plenty of time to make decide.cisions.
I found the whole experience a very pleasant occasion. Paddy was very helpful without being pushy and gave me plenty of time to look around and make decisions. I felt comfortable about the decision to make a purchase, although it was an alarmingly big one for me. Next day I had decided to change the fabric colour, which he did, and made a very simple task of this request.
I will recommend Furniture Village to my friens.
Rick was fantastic
Rick was fantastic. Incredibly helpful with all the questions we had. Very attentive service. 100% would recommend and will be going back to make another purchase.
Overall good experience
Overall good experience, let’s see next step regards to delivery and the quality of the product
Very good selection of furniture staff…
Very good selection of furniture staff were very polite and helpful
Ash was incredibly supportive in…
Ash was incredibly supportive in helping us find our ideal sofa. We were really pleased with the service we received and appreciated the advice and guidance he gave us based on the space we have.
We particularly appreciated the transparency around delivery times, as well as the support we received when choosing the right materials and colours. Ash made the whole process easy and we really appreciate all his help. Thank you - and as promised, we will be back!
Outstanding service from Paddy and Ash
Outstanding service from Paddy and Ash at Furniture Village, Fosse Park, Leicester!
We recently bought our sofas from Furniture Village and honestly couldn’t be happier with the whole experience! Paddy and Ash were absolutely fantastic from start to finish and made the entire process so enjoyable and stress-free.
They were both incredibly friendly, helpful, welcoming and professional. They spent a lot of time with us, never once making us feel rushed or pressured into making a decision. We were given plenty of time to look around, try different sofas, discuss our options and make sure we were choosing the right ones for us. They answered all of our questions patiently and honestly, making sure we had all the information we needed before deciding.
What really stood out was their genuine, no-pressure approach. There was absolutely none of the pushy sales tactics you sometimes experience when shopping for furniture. Instead, Paddy and Ash went out of their way to help us, offered honest advice and made us feel completely comfortable throughout. It was clear that they genuinely wanted us to be happy with our purchase rather than simply make a sale, which made such a refreshing difference!
We felt listened to, valued and well looked after the entire time. Their knowledge, patience and attention to detail were brilliant, and nothing ever felt like too much trouble. Buying sofas is a big decision, and they made the whole experience feel easy, relaxed and enjoyable.
We are absolutely delighted with our sofas and so pleased with the service we received. Paddy and Ash are a real credit to Furniture Village, and it’s lovely to come across people who take such pride in looking after their customers.
We would 100% recommend Furniture Village, especially Paddy and Ash, to anyone looking to buy new furniture. If you want excellent customer service, honest advice, friendly staff and a relaxed shopping experience without feeling pressured, these are the people to see!
Thank you both so much for all your help. We really appreciate the time and effort you put into helping us, and we couldn’t be happier with our experience! 😊
I came in with my friend looking for…
I came in with my friend looking for wardrobes and was greeted my Ash who was friendly, welcoming and very helpful! He wasn’t pushy or sales driven he really was just there to help us. We went away to think about it and came back to see Ash again, he welcomed us again and offered us refreshments and cookies (very nice fresh warm cookies!) - His manager Tony helped us with the final decisions and we left very happy and satisfied. Thanks to Ash, he is a credit to your store! We will be returning in the future!
Ash and Tony have been amazing
Ash and Tony have been amazing ! They were so patient with me going through every single wadrobe and 3 million combinations 😂 amazing friendly service and the fresh cookies just toped it off and sealed the deal.
Great store and helpful staff
The sales assistant Shak, was very helpful to us, finding exactly what we wanted in the colour we wanted.
Rang us at home when he found what we wanted in the correct size
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