Furniture Village - Manchester Opiniones 

2626
TrustScore: 5 sobre 5

4,8

White City Retail Park, White City Way, M16 0RP Manchester, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent service provided by Dinesh. He helped us make right selections. He spent hours with us showing different beds, mattress, wardrobes & dinning table. All products are very high quality & value... Ver más

Valorada con 5 estrellas sobre 5

As we entered the store Was introduced himself and offered assistance. We explained our requirements and he was very helpful in showing us the various options available, which were many. He left us to... Ver más

Valorada con 5 estrellas sobre 5

I wanted to leave a 5-star review for Dinesh at Furniture Village, Old Trafford. My family and I were looking for 1 sofa set and a dining table. Dinesh took the time to understand what we needed, s... Ver más

Valorada con 5 estrellas sobre 5

We were well looked after by our sales lady Cathy. Cathy was such a lovely personable lady who couldn’t have done anymore for us. Cathy met us with a polite smile, gave plenty of information to us re... Ver más


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Información de contacto

  • White City Retail Park, White City Way, M16 0RP, Manchester, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(2626)

65.147 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Helpful staff especially Cathy

Really lovely experience at Furniture Village today. Cathy was so friendly, helpful and made choosing our new sofa and table really easy. She was a pleasure to deal with and made our visit really enjoyable. Thank you

9 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A Breath of Fresh Air

We went to Furniture Village, Manchester this morning and was dealt with by a member of staff called Shan.
OMG what a breath of fresh air he is.
Soooooooo helpful and friend and very informative.
We cannot thank him enough for all his help and advice.
He's an absolute credit to the company.
If you're looking for a new sofa ask for Shan!!!!!

8 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

It was wounderful experince with first…

It was wounderful experince with first erver purchase at Furniture Village, specifically the retailer Kam delt with love, care and provided me very comfortable platforum to expetince sleep try prior to buy bed.
I haven’t got my order yet but amazing store and staff.
Highly recommended Furniture Village for lovely and stylish interior.

Samina Khan

7 de septiembre de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

I bought two chairs and paid in full

I bought two chairs and paid in full. I had to wait 6 weeks for them to be available then had to make an hour round trip to collect them, or pay £35 for delivery in 6 weeks. If I'd have been told this at the time I would have looked else where.

5 de septiembre de 2026
Opinión espontánea
Logotipo de Furniture Village - Manchester

Respuesta de Furniture Village - Manchester

Good morning. I'm sorry to hear about your experience and understand your frustration, especially after waiting six weeks and then having to make the journey to collect your chairs. To allow me to investigate this for you, can you please email your order number, billing address, and phone number to myexperience@furniturevillage.co.uk

Valorada con 5 estrellas sobre 5

Nice experience

Our sales advisor was really knowledgeable of all the products. Was not pushy at all and gave us space when deciding on our purchase.

3 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very friendly lady professional…

Very friendly lady professional certainly knew what she was talking about No pressure to buy which we liked but certainly got a Sale out of us by showing us different options her name was Cathy (Iram Shaikh)

6 de septiembre de 2026
Valorada con 5 estrellas sobre 5

Excellent service from Dinesh Jadhav!

Excellent service from Dinesh Jadhav!
We had a fantastic experience purchasing our dining table, and Dinesh made the whole process so easy and enjoyable. He was very friendly, helpful and professional throughout, and always made us feel comfortable without any pressure.

He took the time to understand what we were looking for and gave us great advice, making sure we were completely happy with our choice. It was a pleasure dealing with him, and his customer service really stood out.

Thank you, Dinesh, for making our experience such a great one. We would definitely recommend him to anyone looking for furniture!

6 de septiembre de 2026
Valorada con 5 estrellas sobre 5

Amazing service

Amazing service. Brilliant customer service Highly recommend was.
Thank you for your service.

6 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Extremely Happy With Experience

Extremely happy with the overall experience at Furniture Village, staff and service is excellent - particularly Dave who dealt with our purchase. His approach was spot on and made us feel very comfortable throughout the process. We must also add that it is refreshing to know that it Furniture Village is a family run British business who take pride in selling quality stylish products.

6 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great shop, great people and great service - Don't go anywhere else

Compared with the other furniture shops on the White City Retail park this is head and shoulders above them all. Clean, bright, inviting, well layed out. All staff are super friendly and you can tell they all get on and support each other. Manager Sal is fantastic and really welcoming.
Great pricing - genuine sales and prices that do end unlike some other retailers.
Special mention to Kam who was so nice when processing our sale, explained everything really well, asked questions and offered relevant add-on products and services without being pushy as you tend to find in similar shops and enjoyed getting to know her. (Hope we didn't spoil "Suits" for you!).
To top it off free coffee and cookies.
Great shop, great people, Great service. Thank you

5 de septiembre de 2026
Valorada con 1 estrellas sobre 5

Bought the most expensive 2 seater and…

Bought the most expensive 2 seater and 3seater leather power recliner sofas. The ones shown in store looked very good with firm padding in arms, seats and backs. However, the ones delivered show uneven and lack of padding in several places. Asked for a refund and return of goods within 30 days of purchase exercising my section 20 consumer rights act 2015. No resolution so far.

20 de agosto de 2026
Opinión espontánea
Logotipo de Furniture Village - Manchester

Respuesta de Furniture Village - Manchester

Good Morning, I am so sorry to hear about the issues you are experiencing with your sofa. This is certainly something I would like to investigate further for you. To enable me to do so please can you send a copy of your review along with your name, address and 9-digit order number to myexperience@furniturevillage.co.uk. Kind Regards Kieran

Valorada con 5 estrellas sobre 5

Affy

Affy , very good costumer service 100 made best hot chocolate, help us in every way , we are very happy

3 de septiembre de 2026
Valorada con 5 estrellas sobre 5

We went into the White City store and were fortunate enough to experience David Faulkner's salesperson skills......

We went into the White City store and were just browsing. Casually David Faulkner came over not crowding us or overselling. He was very friendly, informative and helpful. He enabled us to decide what we felt was the best option for us.
We didn't purchase on the first day dueto time, but, went back the next day, sought out David and secured the purchase of a dining table and chairs with him.
We can only say that David made it a very easy and pleasant experience for us without using any hard sell tactics.
We would definitely use the store again and David's exemplary salesperson skills.
Thank You

2 de septiembre de 2026

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